Comfort Suites At Lake Worth2.5 out of 5.0
Recent guest reviews
....the "free internet access". This place's internet was blown off the air a few times by thunderstorms this past summer, and it hasn't been the same since. I've been back maybe four or five times since then, and every time I end up burning a HUGE chunk of my cell phone data plan using my cell as a hot spot because the hotel's internet isn't working. I've called their service provider, I've spoken to just about everybody who works here about it - and yet, I checked in last night and -BAM- no internet. Oh, it connects. My laptop was downloading email for over 10 minutes and wasn't near complete. Logged onto my cell phone's hot spot and my email was done in about 15 seconds. The other thing I've noticed is that it seems a lot of the TV remote controls have issues - buttons not working, etc. Everything else here is great - nice breakfast, comfortable bedding, big rooms, nice staff, etc. But, if internet access is a make-or-break thing for you, I would strongly recommend you consider another property.
No wonder this hotel was on sale on Hotels.com. We had a ton of problems that never got fixed. The reception on the TV was extremely fuzzy. Not sure why in today’s day and age with a flat screen TV and trying to watch NFL football on the Local NBC channel was very fuzzy. The hotel itself was experiencing some AC problems. The hallways were over 80 degrees and unbearable to be in. Luckily the room AC worked. And then there was the internet or should I say the lack of internet! We were told and it was advertised that there was free WiFi. We never could get it to work. We were given a password but not told the internet network name. Called to ask and the front desk said it was comfort suites 2. Well that wasn’t a secure network so why would it need a password. We called again she said she would reset it. Still didn’t work. Went and visited her at desk. She forgot to turn it back on. So she did and I showed her it wasn’t secure and didn’t need a password she said yes it does wait for it to reset. We have tried and tried and tried and it never worked. Again this is ridiculous for a hotel to not have an internet that works. We are in town on business and needed the internet to finalize our presentations for work tomorrow and can’t due to this lack of incompetence
The rooms very spacious and upscale. The breakfast was very good with a variety to choose from. Kids love the Texas shaped waffles. Very clean and friendly staff. Would definitely stay here when coming back through.
Was looking for an affordable hotel in the Fort Worth area. I booked this place not knowing what to expect. I was great. Very clean staff was helpful and friendly. Our room was on second floor and we was there on a Friday night it was quiet and sleep well. Breakfast was good for hotel breakfast. Price was just right. We used Uber to get around and did not have to wait more than 5 minutes.
This week's business trip brought me to Lake Worth which is a suburb of Fort Worth. Stay at Comfort Suite. Nice hotel away from the city. I had a large suite with king size bed. Very comfortable. Staff is very friendly pleasant. Room was tidy and clean.
Nice girlies at the front desk. Good looking hotel. Loved the ferr happy hours each night. Hotel was clean. But, when we arrived in the afternoon so did the police. They were there on a tip of a meth lab in a room on our floor but "we were ok". Left for evening came back to parking lot full of police. Hotel was not sure if we should be in our room. Ok this probably happens in all hotels? Next day all was back to normal good breakfast happy staff. We leave for the day back around 5pm. Our room was not cleaned when complained was told housekeeping had gone home but she had towels.
We have a family of six that are all under 6 years of age. The two older girls enjoyed the indoor pool and we enjoyed the space of the suit. This is a great place to stay if you need the space! They staff was really nice and very helpful. We will be staying here again in the future. Thanks for a great stay!
Most of our stay was good. The room was nice, breakfast ok, staff friendly. However, today at 2 we ask lady at desk to have our room cleaned since it was 2 oclock. She was so busy talking to her boyfriend to be very concerned. She said empty rooms done first. Ok, we get here at 6 and the beds were made, but the door was wide open. I am afraid it was. Deliberate. So between 2 and 6 pm our room was open. Not only was it open it was propped open. In addition, the first night we stayed here water was pouring in a window and we went through towel after towel. The first day the room was cleaned at 11, but the manager that was here that day wasnt here the next day. When the cat is away the place goes down. We are just finishing our stay and we are deciding whether we want to come back.
Was in town for just one night, but this property was perfect. Good location, close to places to eat, and not far from downtown Ft. Worth. Comfy beds, 5 small pillows with varying degree of firmness, clean and great service.
check in is 3pm. I arrived at 1030am and asked for an early check in. I was told no. I asked if they just didn't have the room, she said they were full. There was 3 cars in the parking lot. I checked into another hotel and comfort suites still insists on charging me for thee night that I cancelled. I understand rules, but I don't understand why a business wont work with a customer. Ive never seen a full hotel with only 3 cars in the parking lot.
Reviews from Trip Advisor
85% of guests recommend this hotelTotal of 68 reviews