Skip to main content
Beginning of main content

Recent guest reviews

Very clean! Nice staff Good location Wished Tv could connect to phone to watch Netflix

Good breakfast and clean room:) love the fact that there's a pool too

Overall my stay was good :) only thing is that the pool was dirty so I couldn't enjoy my swim! Food was also delicious :)

My experience was good. The only complaint I have was the Price. Just because there is a lot of need for rooms is not a good reason to raise your prices to a amount that is why out of range of a normal stay somewhere else. I heard one of the staff explaining the high price to a customer over the phone and the reason she gave the caller was because of the high need of rooms in the area that is why our prices are so high. I don't think that is good business practice. I would recommend this hotel because it was nice and well kept. Not because of price. If I could have found a better price and the other hotel was just as nice I would not have stayed here.

Though the price was on the high side, the hotel was clean and the room was very nice. The only problem was slamming doors all morning long. With the big heavy doors able to shut themselves if not propped open, I always try to shut doors quietly. I was awakened early in the morning by doors shutting repeatedly. Later, when I went down to the lobby breakfast area, I noticed the staff was letting the heavy doors slam behind them as they walked in and out. Irritating to say the least, and the solution is simple.

The front desk people were rude, never smiled, rolled their eyes when we asked for anything and weren't the least bit helpful. The first night we got there, we called down for a crib and the lady said "Ughh... Yea I think I have one with all the parts. You can come down and get it". Are you freaking serious?! I've never stayed at a hotel in my life where I was told I needed to come down to get something I called the front desk for. That is absolutely ridiculous. I had a Two year old and five month old with me to drag downstairs while she sat on her butt on Facebook all night. The pool wasn't filled, there was no room service, no restaurant, and when we asked the manager for a late checkout, she acted like it was the end of the world and said the latest she could give me was one hour after our original checkout time. Even though they told me we could request a LATE checkout if needed. The hotel was nice and clean but the customer service was the biggest joke of all time. We'll never go back.

S Cedar Road Pecos TX

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Located within 2 miles (3 km) of Buck Jackson Arena, Holiday Inn Express Hotel & Suites Pecos, an IHG Hotel is within 3 miles (5 km) of Maxey Park Zoo. This 71-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free continental breakfast is included with your stay.


Rooms

Holiday Inn Express Hotel & Suites Pecos, an IHG Hotel's 71 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Other amenities include free newspapers, free local calls, and hair dryers.


Property features

Guests of Holiday Inn Express Hotel & Suites Pecos, an IHG Hotel have access to an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, express check-in, and express check-out.

Room options

Deluxe Room

1 King Bed | 1 Queen Bed | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking (MOBILITY)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking (Feature)

1 King Bed | Sleeps 2

Suite, 1 King Bed, Accessible, Non Smoking (MOBILITY)

1 King Bed | Sleeps 3

Guest reviews for Holiday Inn Express Hotel & Suites Pecos, an IHG Hotel

Everyone (2) Couples (2) Business (1) Family (4)
5
Family Family

Very clean! Nice staff Good location Wished Tv could connect to phone to watch Netflix

By on Mar 2, 2020

4
Everyone

By on Dec 24, 2019

5
Everyone

By on Aug 3, 2019

5

awesome

Couples

Good breakfast and clean room:) love the fact that there's a pool too

By on Jun 27, 2014

4

good getaway :)

Couples

Overall my stay was good :) only thing is that the pool was dirty so I couldn't enjoy my swim! Food was also delicious :)

By on Jun 17, 2014

3

cost

Business

My experience was good. The only complaint I have was the Price. Just because there is a lot of need for rooms is not a good reason to raise your prices to a amount that is why out of range of a normal stay somewhere else. I heard one of the staff explaining the high price to a customer over the phone and the reason she gave the caller was because of the high need of rooms in the area that is why our prices are so high. I don't think that is good business practice. I would recommend this hotel because it was nice and well kept. Not because of price. If I could have found a better price and the other hotel was just as nice I would not have stayed here.

By on Jan 5, 2014

3

doors slamming all through the morning

Family

Though the price was on the high side, the hotel was clean and the room was very nice. The only problem was slamming doors all morning long. With the big heavy doors able to shut themselves if not propped open, I always try to shut doors quietly. I was awakened early in the morning by doors shutting repeatedly. Later, when I went down to the lobby breakfast area, I noticed the staff was letting the heavy doors slam behind them as they walked in and out. Irritating to say the least, and the solution is simple.

By on Jul 21, 2013

1

worst customer service ever!

Family

The front desk people were rude, never smiled, rolled their eyes when we asked for anything and weren't the least bit helpful. The first night we got there, we called down for a crib and the lady said "Ughh... Yea I think I have one with all the parts. You can come down and get it". Are you freaking serious?! I've never stayed at a hotel in my life where I was told I needed to come down to get something I called the front desk for. That is absolutely ridiculous. I had a Two year old and five month old with me to drag downstairs while she sat on her butt on Facebook all night. The pool wasn't filled, there was no room service, no restaurant, and when we asked the manager for a late checkout, she acted like it was the end of the world and said the latest she could give me was one hour after our original checkout time. Even though they told me we could request a LATE checkout if needed. The hotel was nice and clean but the customer service was the biggest joke of all time. We'll never go back.

By on Mar 22, 2011

Holiday Inn Express Hotel & Suites Pecos, an IHG Hotel

1900 S Cedar Road, Pecos, TX 79772
url importing http://www.orbitz.com/Fort-Stockton-Hotels-Holiday-Inn-Express-Hotel-&-Suites-Pecos,-an-IHG-Hotel.h2553579-p2.Hotel-Reviews
There was an error importing /Fort-Stockton-Hotels-Holiday-Inn-Express-Hotel-&-Suites-Pecos,-an-IHG-Hotel.h2553579-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Fort-Stockton-Hotels-Holiday-Inn-Express-Hotel-&-Suites-Pecos,-an-IHG-Hotel.h2553579-p2.Hotel-Reviews