Verified review
2/10 Terrible
Anthony
Jun 16, 2026
We arrive to the hotel the exterior was filthy and the corridors were all extremely dirty. We entered the room found that the floor in the kitchen area was sticky, had hair all over it, and dirty footprints. The walls have black mold on them. The bathrooms were extremely sticky and also had dirty footprints. The room smelled musty and the first reaction was that it was a smoking room. The refrigerator had no handles on it and the doors were sticky to the point where you couldn't open them properly. We went back to the front desk asked for a full refund and we're told that they couldn't refund our money and that orbits would have to do that. After contacting orbitz, Orbitz contacted the management of the hotel and the manager stated that they went into the room and there was nothing wrong with it and still charged us for the evening even though we didn't stay there. Orbitz suggested that I contact the manager and discuss this with them in hopes that they would refund the money . However, management was combative and rude , stating that I just didn't want to pay for my stay . My question to the manager is , why do I want pay for a room when I didn't stay the night and was only in the room for less than a minute . I wish I had read some of the reviews prior to booking this hotel. Hopefully this review helps others. Avoid this hotel at all cost.
Anthony
Stayed 2 nights in Jun 2026































