The first room we checked into smelled like mold. We were moved to another room that was a little better but still smelled musty. There were no mattress protectors on the bed, only the sheet. I’ve never seen that at a hotel before and it’s not really sanitary. The rooms needed to be renovated even though the hotel claims it was renovated 2 years ago. It just didn’t feel or smell clean and I wouldn’t stay there again.
Very nice hotel and pleasant stay
First room smelled of cigarettes. Second of mildew. Looks aesthetically pleasing but smells in rooms were off-putting. Front desk staff not very friendly- they seemed stressed out. Poor variety of food at bistro. People being very loud in the hallways and could hear kids bouncing on the bed in the next room at 11:30pm. Hotel can’t control actions of customers per se but it was a bummer for sure. Hotel looks clean and is in a good location, just needs to work on deodorizing rooms and the friendliness of staff.
Despite the need for limited staff due to Covid, I found customer service and quality of the hotel and amenities exceptional.
Nice overall place no continental breakfast and room mattresses were worn,price was way to high for what was offered
Great room size, very clean, simple check-in/out and great service.
The hotel is what I expected and would stay again.
This was a very nice hotel, very comfortable. First room had bed bugs in it so they moved us to another room. Creeped me out a bit, but it happens. They offered us complimentary dinner but we had already eaten. I wasn't going to push for a discount on room since that is just not my style. Second room was no problem. I would stay here again. Wish they had a hot tub as an amenity.
Clean modern decored rooms with internet, frig, large bathroom, flat screen, sofa, desk etc. Starbucks in lobby with a la carte breakfast of your choice.
Staff was very pleasant and helpful. Rooms were very clean and comfortable. Will be at the top of my list next time I'm in Ft. Myers. Only thing that kept this from being perfect was the lack of a complementary breakfast.
Lovely hotel with well kept grounds. Near Seminole Gulf Coast railway for anyone wanting to go on the murder/mystery train. Very satisfied.
First night I was put in a room that was street facing. It was a bit loud. Woke up and the shower was broken. They then upgraded my room. And the staff was nice. But the hotel needs some maintainence.
Suggestions for improvement to create a better consumer experience. Improve front entrance including cleaning up the landscape. Screen door on patio was off track. Room had an order and could improve on overall cleanliness.
I booked this stay several months in advance and was surprised when we arrived at the hotel and were given a first floor room with a view of the parking lot. So much for first come first served. We have stayed here several times and were extremely busy with family events the first two nights. The third morning I called and requested a move to the courtyard side. They found us one, still on the first floor, but a much nicer view. Next time I will be more specific when booking here.
This hotel was easy to locate, the staff was very helpful and friendly and the room was clean. The amenities were as they were advertised. We definetly will have them on our list for any upcomming trip to that area.
We were looking at properties in the area. the property was convenient to the areas we were interested in. Close to shopping and less than 10 miles mto the beach. Property had a nice pool and the room was clean. Would stay there again.
Edison Mall is within 2 miles (3 km) of Courtyard by Marriott Fort Myers Cape Coral while other popular attractions such as Fort Myers Country Club are within 3 miles (5 km). This 149-room, 3-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe. To-go breakfast is offered for a fee weekdays from 7:00 AM to 9:00 AM.
The 149 accommodations feature balconies or patios and afford space to spread out with sitting areas. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include microwaves, refrigerators, and coffee makers.
At Courtyard by Marriott Fort Myers Cape Coral, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, express check-out, and free newspapers.
The first room we checked into smelled like mold. We were moved to another room that was a little better but still smelled musty. There were no mattress protectors on the bed, only the sheet. I’ve never seen that at a hotel before and it’s not really sanitary. The rooms needed to be renovated even though the hotel claims it was renovated 2 years ago. It just didn’t feel or smell clean and I wouldn’t stay there again.
Very nice hotel and pleasant stay
Good morning and thank you very much for your positive review and comments. We value your business and hope you will return soon to the Courtyard by Marriott Fort Myers Cape Coral.
First room smelled of cigarettes. Second of mildew. Looks aesthetically pleasing but smells in rooms were off-putting. Front desk staff not very friendly- they seemed stressed out. Poor variety of food at bistro. People being very loud in the hallways and could hear kids bouncing on the bed in the next room at 11:30pm. Hotel can’t control actions of customers per se but it was a bummer for sure. Hotel looks clean and is in a good location, just needs to work on deodorizing rooms and the friendliness of staff.
Thank you for taking the time to respond on our Orbitz site. We greatly appreciate your feedback and will follow up/ treat best we can on the rooms you mentioned with smoke smell. Rick Dorman GM
Thank you for the 5 Star review. We greatly appreciate it! Rick Dorman GM
Thank you for the 5 STAR review. We greatly appreciate and we look forward to your next visit! Rick Dorman GM
Despite the need for limited staff due to Covid, I found customer service and quality of the hotel and amenities exceptional.
Thank you for the 5 STAR review! We greatly appreciate your feedback and comments. We look forward to your next visit! Rick Dorman GM
Thank you for your feedback and positive review. We greatly appreciate it! We look forward to your next visit to the Ft Myers area! Rick Dorman GM
Nice overall place no continental breakfast and room mattresses were worn,price was way to high for what was offered
Thank you for your feedback. We hope to replace mattresses in the near future as Marriott requires. Unfortunately Courtyards do not offer free continental breakfast, but, we do offer a great menu! Rick Dorman General Manager
Great room size, very clean, simple check-in/out and great service.
Dear Tony, thanks for the great review of your stay at the Courtyard by Marriott Fort Myers Cape Coral! We are so pleased to read that you liked our front-desk service and your clean & comfortable room. It was our pleasure serving you, and we hope to see you again soon. Regards, Debbie Kennedy, General Manager
We regret your stay didn't meet your expectations and apologize for any inconvenience, but thank you for your feedback.