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JW Marriott Turnberry Resort & Spa

4.5 star property
VIP Access

Choose dates to view prices

Photo gallery for JW Marriott Turnberry Resort & Spa

Water park
Creator video - submitted by Bee Mehmel
5 bars/lounges, poolside bar
5 bars/lounges, poolside bar
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
19999 W Country Club Dr, Aventura, FL, 33180
  • Place, Aventura Mall
    ‪6 min walk‬
  • Place, Aventura Hospital & Medical Center
    ‪16 min walk‬
  • Place, Gulfstream Park Racing and Casino
    ‪6 min drive‬
  • Airport, Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite, Multiple Beds

Separate tub and shower, deep soaking tub, free toiletries, hair dryer

Junior Suite, Multiple Beds

8.2 out of 10
Very good
(26 reviews)
  • Golf view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony, Golf View

Separate tub and shower, deep soaking tub, free toiletries, hair dryer

Room, 2 Queen Beds, Balcony, Golf View

9.0 out of 10
Wonderful
(35 reviews)
  • Golf view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, Ocean View

7.6 out of 10
Good
(4 reviews)
  • Ocean view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Resort View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Resort View

9.2 out of 10
Wonderful
(67 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Balcony

8.4 out of 10
Very good
(14 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living room | 32-inch LED TV with cable channels, TV, iPod dock

Suite, 1 King Bed with Sofa bed

  • 1000 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed with Sofa bed, Ocean View

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, Golf View

Room, 1 King Bed, Balcony, Golf View | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Golf View

9.4 out of 10
Exceptional
(8 reviews)
  • Golf view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 Bedroom, Golf View

Grand Room, 1 Bedroom, Golf View | Living room | 32-inch LED TV with cable channels, TV, iPod dock

Grand Room, 1 Bedroom, Golf View

  • Golf view
  • 1500 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Penthouse, 2 Bedrooms, Ocean View (Grand Presidential, Golf View)

Penthouse, 2 Bedrooms, Ocean View (Grand Presidential, Golf View) | Premium bedding, pillowtop beds, minibar, in-room safe

Penthouse, 2 Bedrooms, Ocean View (Grand Presidential, Golf View)

  • Ocean view
  • 1300 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Golf View

Suite, 2 Bedrooms, Golf View | Living room | 32-inch LED TV with cable channels, TV, iPod dock

Suite, 2 Bedrooms, Golf View

  • Golf view
  • 1300 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Room, 1 Bedroom, Golf View

Presidential Room, 1 Bedroom, Golf View | Living room | 32-inch LED TV with cable channels, TV, iPod dock

Presidential Room, 1 Bedroom, Golf View

  • Golf view
  • 1700 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Ocean View

Suite, 1 King Bed with Sofa bed, Ocean View | Lounge | 5 bars/lounges, poolside bar

Suite, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Single Room, Multiple Beds (Mobility Accessible, Roll-in Shower)

Separate tub and shower, deep soaking tub, free toiletries, hair dryer

Junior Single Room, Multiple Beds (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds (Mobility Accessible, Transfer Shower)

Separate tub and shower, deep soaking tub, free toiletries, hair dryer

Junior Suite, Multiple Beds (Mobility Accessible, Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony, Golf View (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, Balcony, Golf View (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Resort View (Mobility Accessible, Roll-in Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Resort View (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Golf View (Hearing Accessible)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Golf View (Hearing Accessible)

  • Golf view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Golf View (Mobility Accessible, Roll-in Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Golf View (Mobility Accessible, Roll-in Shower)

  • Golf view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Golf View (Hearing Accessible)

  • Golf view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Resort View (Mobility Accessible, Transfer Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Resort View (Mobility Accessible, Transfer Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Aventura

Aventura Mall is a short stroll from JW Marriott Turnberry Resort & Spa, and other popular attractions like Gulfstream Park Racing and Casino are within a couple of miles (3 km). This 685-room, 4.5-star resort has 5 outdoor pools along with a golf course and a full-service spa.
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What's nearby

  • Aventura Mall - 6 min walk - 0.4 miles
  • Mount Sinai Medical Center Aventura - 9 min walk - 0.5 miles
  • Promenade Shops - 15 min walk - 0.8 miles
  • Aventura Hospital & Medical Center - 16 min walk - 0.9 miles
  • Gulfstream Park Racing and Casino - 6 min drive - 1.7 miles

Getting around

  • Aventura Brightline Train Station (AVT) - 4 min drive
  • Fort Lauderdale-Hollywood Intl. Airport (FLL) - 28 min drive

Restaurants

  • ‪Rosetta Bakery - ‬10 min walk
  • ‪Shake Shack - ‬12 min walk
  • ‪Serafina Miami - ‬11 min walk
  • ‪Tap 42 Aventura - ‬10 min walk
  • ‪Cvi.Che 105 - ‬10 min walk

About this property

JW Marriott Turnberry Resort & Spa

JW Marriott Turnberry Resort & Spa features a golf course, a full-service spa, and 5 outdoor pools. Valet parking is offered for USD 55 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. Other amenities at this luxury resort include a water park, a lazy river, and a children's pool.
Guests can expect 32-inch LED TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Balconies, iPod docks, and minibars are also standard. Housekeeping is available on request.
Guests can play rounds at the 36-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Âme Spa Wellness Collective has 22 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 45 per night)
  • Valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 39 for adults and USD 19 for children
  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bourbon Steak
  • Cascata Poolside Dining
  • CORSAIR kitchen & bar
  • Freestyle
  • Surf House Bar and Grill

Things to do

  • 36-hole golf course
  • 5 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Hot tub
  • Lazy river
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Lazy river
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 34 meeting rooms
  • Business center
  • Computer station
  • Conference center (26,460 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 250.00 per accommodation, per stay
  • 2 total (25 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 35.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 200 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 39 for adults and USD 19 for children
  • Self parking fee: USD 45 per night
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-2 AM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Autograph Collection Miami
Miami Turnberry
Miami Turnberry Isle
Turnberry Isle
Turnberry Isle Miami
Jw Marriott Turnberry & Spa
Turnberry Isle Miami Autograph Collection Aventura
Turnberry Isle Miami Hotel Aventura
Turnberry Isle Miami Autograph Collection Hotel Aventura
Turnberry Miami
Turnberry Isle Miami Autograph Collection Hotel
Fairmont Aventura
Fairmont Turnberry Isle Hotel
Turnberry Isle Miami, Autograph Collection Aventura, Florida
Turnberry Isle Miami Autograph Collection Resort Aventura
Turnberry Isle Miami Autograph Collection Resort
Turnberry Isle Miami
Fairmont Turnberry Isle Hotel
Autograph Collection Aventura
Aventura Fairmont
Turnberry Isle Miami Autograp
JW Marriott Turnberry Resort & Spa Resort
JW Marriott Turnberry Resort & Spa Aventura
JW Marriott Turnberry Resort & Spa Resort Aventura

Frequently asked questions

Are free cancellation options available at JW Marriott Turnberry Resort & Spa?

JW Marriott Turnberry Resort & Spa offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see around JW Marriott Turnberry Resort & Spa?

Based on positive ratings, guests enjoy the resort's walkable location in Aventura, and it's within a short 10-minute walk of Aventura Mall. You'll also find Hollywood Beach and Gulfstream Park Racing and Casino within a short drive.

Is there parking available at JW Marriott Turnberry Resort & Spa?

Yes, valet parking is offered for USD 55 per night with in/out privileges. Accessible parking is also available for guests.

Is there a spa available at JW Marriott Turnberry Resort & Spa?

Âme Spa Wellness Collective is the resort's spa and services include deep-tissue massages, Swedish massages, couples treatments, and Ayurvedic treatments.

Does JW Marriott Turnberry Resort & Spa include a casino at the property?

No, JW Marriott Turnberry Resort & Spa doesn't have a casino.

Will I find an indoor pool at JW Marriott Turnberry Resort & Spa?

No, this resort doesn't have an indoor pool; however, there are 5 outdoor pools and a hot tub.

What amenities will couples enjoy at JW Marriott Turnberry Resort & Spa?

There are many amenities for couples at this resort, including in-room massages as well as 5 outdoor pools and a poolside bar.

Are there hot tubs at JW Marriott Turnberry Resort & Spa?

Yes, guests can enjoy a spa tub at this resort.

Does JW Marriott Turnberry Resort & Spa have a restaurant with a breakfast menu?

Yes, JW Marriott Turnberry Resort & Spa has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will JW Marriott Turnberry Resort & Spa allow pets to stay for free?

Although they can't stay for free, pets are welcome at JW Marriott Turnberry Resort & Spa for a fee of USD 250.00 per accommodation, per stay.

Are there connecting rooms at JW Marriott Turnberry Resort & Spa?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

What is the closest airport to JW Marriott Turnberry Resort & Spa?

The closest major airport to JW Marriott Turnberry Resort & Spa is Fort Lauderdale-Hollywood Intl. Airport (FLL), which is 14.5 mi away (28 minutes by car). Another top airport is Miami, FL (OPF-Opa Locka Executive), which is located 12.7 mi away (36-minute drive).

Are there rooms with balconies that I can book at JW Marriott Turnberry Resort & Spa?

Yes, every guestroom at JW Marriott Turnberry Resort & Spa comes with a balcony with some featuring ocean or golf course views.

Does JW Marriott Turnberry Resort & Spa offer wedding services?

There are wedding services available at JW Marriott Turnberry Resort & Spa if that's in your vacation plans.

JW Marriott Turnberry Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 966 out of 1488 reviews
Rating 8 - Good. 201 out of 1488 reviews
Rating 6 - Okay. 142 out of 1488 reviews
Rating 4 - Poor. 77 out of 1488 reviews
Rating 2 - Terrible. 102 out of 1488 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Mousa

Stayed 4 nights in Jan 2026

4/10 Poor

Paul

Insanely busy 10+ minute lineups to take the elevator up. Nice staff but place is a bit run down. Would return just definitely not at holidays
Stayed 2 nights in Dec 2025

10/10 Excellent

Lori

Stayed 1 night in Dec 2025

10/10 Excellent

Bharadwaj

Stayed 5 nights in Dec 2025

2/10 Terrible

Janet

Traveled with family
Disliked: Staff & service, property conditions & facilities
The service was not meeting expectation. Shower was broken. The manager was not helpful. It was late at night and we waited more than one hour and half to switch room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tal

Stayed 1 night in Dec 2025

10/10 Excellent

JACOB

Stayed 1 night in Nov 2025

10/10 Excellent

Galina

Stayed 7 nights in Dec 2025

10/10 Excellent

Shifra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
wonderful staff
Stayed 2 nights in Dec 2025

10/10 Excellent

TEOFILO

Liked: Cleanliness, amenities, property conditions & facilities
El cuarto hermoso con vista al campo de golf!…. Precioso hotel… el desayuno excelente… el servicio muy bueno.. las albercas del parque acuatico fenomenales…. Definitivamente regresaria… vale la pena cada centavo… lo recomiendo mucho
Stayed 2 nights in Dec 2025

10/10 Excellent

david

Stayed 1 night in Dec 2025

10/10 Excellent

Abbie

Stayed 3 nights in Dec 2025

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Humberto

Stayed 1 night in Dec 2025

10/10 Excellent

Liza

Stayed 1 night in Dec 2025

10/10 Excellent

Kaitlyn

Traveled with family
Liked: Cleanliness
Great hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Zaid

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! We go to it every year!
Stayed 4 nights in Nov 2025

2/10 Terrible

Matthew

Stayed 7 nights in Nov 2025

2/10 Terrible

Tracy

Traveled with family
Disliked: Cleanliness, staff & service, amenities
We paid $5000+ for one week and got shafted with a view of a big palm tree right in our face.. we couldn’t even see the pool behind it. For that money we could have been in a corner suite oceanfront view in Aruba with a wrap around balcony. SKIP THIS RESORT. We escalated our concerns to the director Jasmine who was incredibly rude to my wife, and also the managing director of the hotel Raj who did nothing to help us. We feel like we got scammed. I sent photos of the room we paid for based on the picture online and compared it to the photo of the palm tree in our face and they said it was totally fair. What an absolute bait and switch. There were numerous other complaints we had that I don’t have time to get into here, but one that I will call out was the bed mattress was totally old and lopsided on both sides. It felt like a pyramid that rose in the middle and both the left and right sides sloped off. It was impossible for my wife and I to get a good nights sleep. By the end of the trip we were absolutely exhausted from no sleep by that old, worn out mattress. Another thing is that this was advertised as a smoke free property… it’s not. There is a full blown cigar bar right behind the lobby, people smoking Cigarettes in the outdoor hallways with ashtrays every 50 feet, and numerous times we smelled cigarettes at the pool. This was NOT what we expected for our 3 year old daughter. We will not be returning to this hotel for our annual holiday trip. Terrible experience.
The view we actually got the Jasmine the room director told my wife was “fair“
Stayed 5 nights in Nov 2025

10/10 Excellent

Lindsey, Miami

Stayed 1 night in Nov 2025

8/10 Good

Rebecka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful as always and the room was incredible. However a lot has changed from the last time I stayed here and it came with a lot of confusion trying to get answers which left me a little dissatisfied. The first being that for birthdays, the hotel is able to send up balloons and chocolate covered strawberries. This time they said I needed to make a request 24hrs in advance and since I was staying only 1 night I didn’t have time. I picked this resort because of the nice things they do for people’s birthday and plus I did send a email saying it was my mom’s birthday. However the person I spoke with over the phone said yall didn’t have access to the frontdesk@jwmarriot email address and we were only able to receive some balloons. Which was very disappointing because the reason I picked this resort again as her one night staycation is because of how beautiful the resort is and the special things yall do for people’s birthdays. So it was a big let down. The second confusing thing was the rules for the driving rage. Usually the driving rage is complimentary with cubs and they allowed you to take a golf cart to the drive. We were even allow to go look around the golf course. The man sitting in the golf building when I was trying to get answers just argued me down that that never was a thing and that he’s been working there for 13 years and made it seem like I was lying about it. He was actually kinda rude and dismissive.
Stayed 1 night in Nov 2025

6/10 Okay

Richard

Too many broken problems in our room. Broken balcony door handle, USB ports not working, blow dryer broken. But we endured.
Stayed 2 nights in Nov 2025

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2025

6/10 Okay

Priya

Room was excellent and the service was too.. I just wish there were more restaurants and more options to
Stayed 6 nights in Nov 2025

10/10 Excellent

Monique

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2025

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