Good location. Staff helpful. Garbage in the staircases. No kitchen utensils, so no point having the kitchen facility in-room.
Garbage in hallways not appealing. Staff not available evidently to remove.
Though I confirmed my reservation with the property THREE TIMES, when I checked- in, they couldn't find my reservation. It was eventually found under someone else's name. No explanation for the mix-up.
The staff let trash accumulate by the pool and as a result some trash was IN the pool. Every other day in the morning there was no coffee (the containers were empty) There is no fitness center nor one nearby
Nice location Many good restaurants in area Next to large mall, and movie theater
So far its been great.Disappointed that there are no ice machines.Great location and great room for the price.
Rather grubby-looking hotel for such a nice suburban location. Rooms were dingy, dusty and not well cleaned.
Clean, well managed hotel. Staff was very friendly and supportive.
Friendly staff , room condition needs work, lots of dusty fixtures and the bed had very worn and stained sheets
I booked the hotel for one night, it was the only room available upon check in. It says it’s a smoke free hotel however the room reeked of cigarette smoke. It bothered me so much that I spent all of 2 hours in the hotel and left. I should have asked for a refund but I was so tired and just wanted to get to another hotel ASAP.
Nice place for family visit. Kids enjoyed the pool. Good location near shops and resturants
This is not a hotel. It's a Motel. The information on website is little misleading.But , I admit the front staff was good. It is a motel at price of hotel. Rooms dont get cleaned every day. I would not recommend this particular branch. I am not sure of other branches.
Easy check in - good room - all went well - they could improve the breakfast!
There was no hot water while showering. The air condition stopped working throughout the night. When I notified the front desk, they said there is nothing they can do about it. Horrible experience
Only real drawback was the "grab n go" breakfast. For $134.00 per night with supposed continental breakast included, that was a disappointment. Coffee, muffin, oatmeal or breakfast bar was the only choice. Quite disappointed in it. Room was just basic. We will look into the types of breakfasts offered in future.
I love this hotel because of its close proximity to the mall and the staff is friendly! Rooms are always up to standard. I frequent this specific hotel all the time
Was a very nice clean and that was a little hard staff was very nice this hotel is in walking distance to the malls and many eateries all very nice
Bed was hard, weak amenities. There are better options in the area.
Within a short walk of Westfield Broward Mall, Extended Stay America Fort Lauderdale - Plantation is within 2 miles (3 km) of Jacaranda Golf Club. This 104-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
The 104 rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, ironing boards, and desks. Housekeeping is available on request.
Extended Stay America Fort Lauderdale - Plantation features an outdoor pool, free WiFi in public areas, and coffee in a common area. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include laundry facilities and barbecue grills.
Good location. Staff helpful. Garbage in the staircases. No kitchen utensils, so no point having the kitchen facility in-room.
Garbage in hallways not appealing. Staff not available evidently to remove.
Thank you for the feedback about your stay at Extended Stay America. From your rating, it seems your overall visit was satisfactory; however, we apologize for the housekeeping service issues you encountered. We will share your concerns with the appropriate team. Thank you again, and we hope to welcome you back soon. Sincerely, Hotel Management
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Though I confirmed my reservation with the property THREE TIMES, when I checked- in, they couldn't find my reservation. It was eventually found under someone else's name. No explanation for the mix-up.
Paul, thank you for your feedback. We apologize for the disappointing experience you had as our guest and for the issues you encountered at the check-in. It is never our intention to disappoint you. Our team is reviewing this situation to see what went wrong, and we are taking extra care to avoid this in the future. We are incredibly sorry for the inconvenience and frustrations you were caused. We would love to make it up to you and hope you will consider a return visit. Sincerely, Hotel Management
The staff let trash accumulate by the pool and as a result some trash was IN the pool. Every other day in the morning there was no coffee (the containers were empty) There is no fitness center nor one nearby
Thank you for choosing to stay with us. Please accept our apologies for not meeting your expectations. We are also sorry for the oversights you mentioned and regret the inconvenience it caused. We will share your concerns with the appropriate team to ensure a better experience going forward. We value your feedback regarding the coffee and have taken a not of it to ensure this item is always well-stocked. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Nice location Many good restaurants in area Next to large mall, and movie theater
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed our ideal location. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
So far its been great.Disappointed that there are no ice machines.Great location and great room for the price.
Thank you for being our guest at Extended Stay America. We're glad our location was ideal for you and that you were pleased with our affordable rates. Please know every room has a full-size refrigerator which includes ice trays for our guests’ convenience, and that is why we do not have the ice machine on the floors. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Rather grubby-looking hotel for such a nice suburban location. Rooms were dingy, dusty and not well cleaned.
Chris, a well-maintained property sets up the tone for an excellent stay, but we apologize this wasn’t your experience. Your feedback with regard to your room is shared with our housekeeping team, and we are working with them to reiterate the importance of our daily cleaning process to make sure such issues aren’t repeated going forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
Clean, well managed hotel. Staff was very friendly and supportive.
Pierre, thank you for the glowing review of the Extended Stay America. We are delighted to know you had a great stay and that you were especially impressed with our courteous associates. Your compliments will surely be shared with the team, and we look forward to your next visit. Sincerely, Hotel Management
We are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Paul, thank you for sharing your comments. While some aspects of our stay were pleasant, we are sorry for the cleanliness oversights you observed during your stay. We have intimated our housekeeping team to be more diligent going ahead. Kindly be familiar, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope to see you soon. Sincerely, Hotel Management