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DoubleTree by Hilton Sunrise - Sawgrass Mills

4.0 star property
Hotel with free parking, 10-minute walk to Sawgrass Mills

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Sunrise - Sawgrass Mills

Exterior
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Reception
Ballroom
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar

Explore the area

View in a map
13400 West Sunrise Boulevard, Sunrise, FL, 33323
  • Place, VF Outlet
    ‪4 min walk‬
  • Place, Sawgrass Mills
    ‪6 min walk‬
  • Place, Amerant Bank Arena
    ‪20 min walk‬
  • Airport, Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 471 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(283 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 702 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(48 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 702 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking

  • 1080 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 471 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 471 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for King One Bedroom Suite Mobility/Hearing Accessible Tub

Premium bedding, in-room safe, desk, laptop workspace

King One Bedroom Suite Mobility/Hearing Accessible Tub

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(44 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

One-Bedroom King Suite

  • Sleeps 2

View all photos for Two Double Room

Premium bedding, in-room safe, desk, laptop workspace

Two Double Room

  • Sleeps 4

View all photos for King Mobility/Hearing Accessible Roll in Shower

Premium bedding, in-room safe, desk, laptop workspace

King Mobility/Hearing Accessible Roll in Shower

  • Sleeps 2

View all photos for King Mobility/Hearing Accessible Tub

Premium bedding, in-room safe, desk, laptop workspace

King Mobility/Hearing Accessible Tub

  • Sleeps 2

View all photos for Two Room King Suite with Whirlpool

Living area | 55-inch LED TV with satellite channels, TV, Netflix

Two Room King Suite with Whirlpool

  • Sleeps 2

View all photos for Presidential King Suite

Premium bedding, in-room safe, desk, laptop workspace

Presidential King Suite

  • Sleeps 2

View all photos for King Junior Suite Mobility/Hearing Accessible Tub

Premium bedding, in-room safe, desk, laptop workspace

King Junior Suite Mobility/Hearing Accessible Tub

  • Sleeps 4

View all photos for Two Room King Suite with Sofa Bed

Premium bedding, in-room safe, desk, laptop workspace

Two Room King Suite with Sofa Bed

  • Sleeps 2

View all photos for Two Room King Deluxe Suite with Sofa Bed

Premium bedding, in-room safe, desk, laptop workspace

Two Room King Deluxe Suite with Sofa Bed

  • Sleeps 4

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Rooftop terrace

AC Hotel Fort Lauderdale Sawgrass Mills / Sunrise

Sunrise
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,015 reviews
$190 nightly
The price is $215
Dec 14 - Dec 15
Total with taxes and fees
AC Hotel Fort Lauderdale Sawgrass Mills / Sunrise

About the neighborhood

Sunrise

Sawgrass Mills is a short stroll from DoubleTree by Hilton Sunrise - Sawgrass Mills, and other popular attractions like Cleveland Clinic Florida are within a 10-minute drive. This 252-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • VF Outlet - 4 min walk - 0.3 miles
  • Sawgrass Mills - 6 min walk - 0.4 miles
  • Regal Sawgrass - 15 min walk - 0.8 miles
  • Amerant Bank Arena - 20 min walk - 1.1 miles
  • Sawgrass International Corporate Park - 3 min drive - 1.7 miles

Getting around

  • Fort Lauderdale Airport Station - 18 min drive
  • Fort Lauderdale-Hollywood Intl. Airport (FLL) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬14 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Wendy's - ‬7 min walk

About this property

DoubleTree by Hilton Sunrise - Sawgrass Mills

Hotel with free parking, 10-minute walk to Sawgrass Mills
Guests staying at DoubleTree by Hilton Sunrise - Sawgrass Mills enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a computer station, and a water dispenser.
Guests can expect 55-inch LED TVs with satellite channels and Netflix, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and free local calls. Change of bedsheets is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Rooftop terrace
AC Hotel Fort Lauderdale Sawgrass Mills / Sunrise
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,015 reviews
$190 nightly
The price is $215
Dec 14 - Dec 15
Total with taxes and fees
AC Hotel Fort Lauderdale Sawgrass Mills / Sunrise

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 22 for adults and USD 10.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Peytons Place

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • 9 meeting rooms
  • Computer station

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable/satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 22.00 for adults and USD 10.95 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Sunrise Sawgrass Mills
DoubleTree Hotel Sawgrass
DoubleTree Sawgrass
DoubleTree Sawgrass Hotel
Hilton DoubleTree Sawgrass
Hilton Sawgrass
Hotel DoubleTree Sawgrass
Sawgrass DoubleTree
Sawgrass Hilton
Sawgrass Hotel
DoubleTree Hilton Hotel Sawgrass Mills
DoubleTree Hilton Sunrise Sawgrass Mills
DoubleTree Hilton Sawgrass Mills
DoubleTree by Hilton Sunrise Sawgrass Mills
DoubleTree by Hilton Hotel Sunrise Sawgrass Mills
DoubleTree by Hilton Sunrise - Sawgrass Mills Hotel

Frequently asked questions

Is free cancellation available at DoubleTree by Hilton Sunrise - Sawgrass Mills?

DoubleTree by Hilton Sunrise - Sawgrass Mills offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Sunrise - Sawgrass Mills?

As of Nov 28, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Sunrise - Sawgrass Mills on Dec 7, 2025 start from $138.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of DoubleTree by Hilton Sunrise - Sawgrass Mills?

Guests enjoy the hotel's walkable location in Sunrise based on their ratings, and it's within a 10-minute walk of Sawgrass Mills and VF Outlet. You'll also find Amerant Bank Arena and Frank Veltri Tennis Center within a short drive.

Is parking available on site at DoubleTree by Hilton Sunrise - Sawgrass Mills?

Yes, covered self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does DoubleTree by Hilton Sunrise - Sawgrass Mills include a casino on the premises?

No, DoubleTree by Hilton Sunrise - Sawgrass Mills doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Sunrise - Sawgrass Mills?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What will couples enjoy most about a stay at DoubleTree by Hilton Sunrise - Sawgrass Mills?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does DoubleTree by Hilton Sunrise - Sawgrass Mills have a hot tub?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does DoubleTree by Hilton Sunrise - Sawgrass Mills feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton Sunrise - Sawgrass Mills serves buffet breakfast for a surcharge each morning at Peytons Place.

Will DoubleTree by Hilton Sunrise - Sawgrass Mills allow pets to stay free of charge?

No, pets aren't allowed at DoubleTree by Hilton Sunrise - Sawgrass Mills though service animals are welcome.

Does DoubleTree by Hilton Sunrise - Sawgrass Mills have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from DoubleTree by Hilton Sunrise - Sawgrass Mills?

The closest major airport to DoubleTree by Hilton Sunrise - Sawgrass Mills is Fort Lauderdale-Hollywood Intl. Airport (FLL), which is 16.3 mi away (22 minutes by car). Another top airport is Miami, FL (OPF-Opa Locka Executive), which is located 25.7 mi away (29-minute drive).

Are there rooms with balconies at DoubleTree by Hilton Sunrise - Sawgrass Mills?

No, there aren't any guestrooms with balconies at DoubleTree by Hilton Sunrise - Sawgrass Mills.

Does DoubleTree by Hilton Sunrise - Sawgrass Mills offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at DoubleTree by Hilton Sunrise - Sawgrass Mills.

Reviews

DoubleTree by Hilton Sunrise - Sawgrass Mills Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1184 out of 2042 reviews
Rating 8 - Good. 505 out of 2042 reviews
Rating 6 - Okay. 194 out of 2042 reviews
Rating 4 - Poor. 68 out of 2042 reviews
Rating 2 - Terrible. 91 out of 2042 reviews

Reviews

10/10 Excellent

Ravel Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel that’s close to shopping and Amarent Bank Arena!
Stayed 1 night in Sep 2025

10/10 Excellent

Chaluk

Liked: Cleanliness, staff & service, property conditions & facilities
Accessibility to the mall and the friendly staff
Stayed 2 nights in Aug 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, close to shopping
Stayed 5 nights in Aug 2025

8/10 Good

Natasha Yacinta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its business-friendly.
Stayed 4 nights in Jul 2025

2/10 Terrible

Wendy

Disliked: Cleanliness, property conditions & facilities
Rooms were very dusty and dirty affecting my family’s health and well being.
Stayed 6 nights in Aug 2025

10/10 Excellent

olivia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Awesome stayed
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The WHO Concert hotel experience

When we checked in I was told that I had reserved two rooms. And that I needed to contact Hotels.com to get this resolved. I did contact Hotels.com and they in turn contacted our hotel to see if they would waive the fee, and they did. Sometime in the middle of the night our room had a very strong smell. It smelled like someone was smoking pot. But that morning the smell was still there. So I contacted the front desk and also spoke to someone from housekeeping on our floor. When we returned from going out the room smelled better but no one had made come in to make the beds and cleanup a bit. So, I did have to contact the front desk again about that issue. When housekeeping came she looked and acted upset that she was having to make up our room. Aside from that experience we would stay again because of its proximity to the arena, and the bartender Wilson! He was fabulous.
Stayed 2 nights in Aug 2025

10/10 Excellent

Megan

Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice and the service was good. We had only two issues - one was the offering of TV stations. They didn’t have access to NBC which was carrying sports programming i wanted to see, as well as other common sports channels. Also, the smoking area is near the main entrance to the hotel, which was unpleasant at times.
Stayed 2 nights in Aug 2025

10/10 Excellent

jennifer

Traveled with family
Liked: Amenities
Staff were friendly n great location for shopping!
Stayed 2 nights in Aug 2025

6/10 Okay

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
The location of this hotel was awesome. The pillows were some of the best. I've ever slept on the bit was average. However, we were in Room 619, and all we heard all night long. Was the elevator going up-and-down? We had to turn the air conditioning to 68, so it would run all night To drown out the noise of the elevator. We did not contact the front desks because we were exhausted and needed to sleep.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Jason

Liked: Cleanliness
It’s a home away from home.
Stayed 6 nights in Aug 2025

10/10 Excellent

Edwin, Tamarac

Stayed 1 night in Aug 2025

2/10 Terrible

Ashley

Stayed 3 nights in Aug 2025

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Roberto

Stayed 3 nights in Aug 2025

6/10 Okay

Carlos

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is kind of old. My room had a "funny" smeel that never went away.
Stayed 4 nights in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Alberto

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff and the cleaning service did not have the commitment to help the guest . I had to move from the initial room because the toilet was clog and the rooms smells like a Cigar club. My wife left a silk pijama behind the bathroom door and when we ask for it they said that was not there , which we are 100 % sure. Good su venir for the maids. I left a shopping bag with a pair of Nike shoes while I was paying for snacks in front of the lobby desk and disappear . Nobody seems smithing ……..??? I stayed before in this Hotel and right now is less than 75% good as it was in 2023.
Stayed 8 nights in Aug 2025

6/10 Okay

Mary

Unimpressed and Not Returning

Unremarkable. Why bother to offer texting as a means of quick communication, when staffers are useless? Upon check-in on Friday, we asked for a late check-out on Sunday and were told to check back the day BEFORE check-out. On Saturday (as instructed), I sent a text requesting late check-out. Jessica told me to AGAIN check back, but this time, on the DAY of check-out. I told her I’d done as instructed, and perhaps all hotel employees need better training to ensure guests receive correct information since the right hand doesn’t know what the left is doing. She again replied and said she’d check to see if we could get a late check-out. BUT SHE NEVER GOT BACK WITH ME. Again, I sent a text (on SAT), and John noted we’d have a late check-out. HOW MANY TIMES MUST A GUEST MAKE THE SAME REQUEST? Jessica dropped the ball and her rude unprofessionalism has ensured we will never stay here again. Honestly, I could’ve overlooked the dirty carpet in our room that left my white socks FILTHY. I could’ve even let go the fact that one of the nightstands looked like it hadn’t been dusted at ALL. And it wasn’t the end of the world that the shower doesn’t get truly HOT. But the lousy service, coupled with being ignored by Jessica, was inexcusable. As owners of a business since 1988, we VALUE our customers and consider them the foundation of our success. When our customers have a need, THEY are our first priority. Seems like this hotel sees customers as a bother. Color me UNIMPRESSED.
Stayed 2 nights in Aug 2025

6/10 Okay

Jenny

Disliked: Staff & service
We arrive a little after 4pm and we were told our room was not ready. We waited in the lobby and around 4:50 were told we could go to our room and it reeked of marijua. We took our bags back down stairs and asked for a different room. I will say they quickly accommodated us. I ordered room service and was told 35 minutes, but it took just over an hour and the burger was good but the steak on my salad was not edible it was full of chewy old rubber. The gentleman who brought our food was very nice and apologetic.
Stayed 1 night in Aug 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Clean and Comfy, So Happy!!

Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

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