Customer service was very nice. Kyle was a delight. The property is quite dated but it was ok.
Very nice area. Friendly staff and very clean.
Mattress and pillows were not comfortable.
The pool was nice
I found the property clean and serviceable and the staff friendly and attentive
Great front desk staff. Breakfast was good but service needs work. In a great location!!
Great location if you plan to shop at sawgrass mills.
Great
Always a Pleasure staying here!
Really really friendly staff. You get the best deals for the spot on Orbitz
Everything was excellent, the staff, the room was cleanness. We had a problem with the shower drain, but we reported the next day, and it was fix. The bad experience that I still dealing and trying to resolve it, is that we check out on Sunday, Oct. 3, 2021, and on Monday, Oct. 4, I received a bill from the restaurant that I never visited.
My room smelled bad and had two dirty pillows. Staff gave me a new room in the morning. It’s time to start updating this place
We’ll maintained and friendly staff
Las instalaciones del hotel son muy buenas, la localización para ir de compras es inmejorable, el desayuno muy bueno aunque no así el personal de atención pues al menos la señora cubana que atiende en el desayuno es grosera, emite comentarios inapropiados, muy poco servicial, hace que tu experiencia no sea buena sin embargo al final de consumir tus alimentos si te dice que debes dejarle propina, por un servicio sumamente deficiente. Las restantes personas que atienen en el restaurante si son muy amables.
Big space, close to the mall
Que no haga. La limpieza todos los días
Close to the mall
La mayoria de las personas que atienden en la recepcion no atienden con amabilidad al cliente, son descorteses, descuidados, irrespetuosos
Clean and nice
Sawgrass Mills is a short stroll from DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills, and other popular attractions like BB&T Center are within a couple of miles (3 km). This 4-star hotel has 252 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with full breakfast, available for a fee from 7:00 AM to 11 AM.
All 252 air-conditioned rooms provide microwaves, coffee makers, and free weekday newspapers. 55-inch LED TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Laptop-compatible safes, ironing boards, and desks are also available. Weekly housekeeping is available.
Guests staying at DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Customer service was very nice. Kyle was a delight. The property is quite dated but it was ok.
Very nice area. Friendly staff and very clean.
Thanks Juataija! We will share with the team! Come back again, soon!
Mattress and pillows were not comfortable.
Thank you for staying with us Marlyn
The pool was nice
Awww thanks Sean! Have a wonderful New Year!
I found the property clean and serviceable and the staff friendly and attentive
We appreciate the kind comments about the cleanliness of the hotel and the service the team provides. We are glad that we exceeded your expectations.
Great front desk staff. Breakfast was good but service needs work. In a great location!!
Thank you Shannon. We will share your great feedback with the team. Happy Holiday!
Great location if you plan to shop at sawgrass mills.
Thanks Jose! Glad you had a good time shopping at the mall.
Great
Hi Zoraida, we appreciate the score and feedback!
Always a Pleasure staying here!
Always a pleasure to have you stay with us Senovia!
Really really friendly staff. You get the best deals for the spot on Orbitz
We appreciate the great feedback about the staff and their service. Thank you.
Thank you for the great comments about the Customer Service and Kyle. We will definitely share this with him and the team.