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DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills

3.5 out of 5.0
  • Walking distance to Saw...
  • Free WiFi and wired Int...
  • Free parking
  • Onsite dining

Recent guest reviews

bathroom door can't close but everything else is good.

The front desk gave my husband a hard time checking in for us—even with my ID. There was no parking out front and I was in the car with our three kids. The beds were quite hard in my opinion, and the rooms need updating—the carpet, the tub was missing some pieces, etc. I expected a little more from the Hilton and for the price we paid.

Liked location and ample convenient parking Also, very disappointed with check in. Waited two hours in bar for our room. Had to change in the lobby bathroom to go to the show without a shower and my wife did not have opportunity to get ready the way she would have wanted to. We specifically chose this hotel because of its proximity to BB&T center and the opportunity it gives us to check in and clean up after traveling before going to the show. Staff gave us some complimentary coupons, nice gesture but still very disappointed. Prefer some abatement of room charge.

This Hotel was clean and staff were friendly and efficient. It was only 3 miles away from the BB&T center -- could not have been more convenient!

The shuttle service to Sawgrass Mall and BB&T Center was great!

I liked everything about this property.. clean, spacious, nice,

The staff are super friendly and helpful. The shuttle service to the mall is excellent and very convenient. Commendation to the drivers (especially David and Analucia) who were always available. The concierge service done by Salomon is also outstanding. Of course the chocolate cookies are heavenly.

Nice hotel in perfect location for who would like to go to Sawgrass Mills! good staff & clean :)

There was mold in the room. Got switched to another room which was dirty.

Nice and there is a Friday’s in the same parking lot

Nice rooms and staff, clean. Could use more lighting in the rooms. Are stay was excellent and the staff were very friendly and helpful

I was not refunded for a night I didn’t stay there. They charged me hundreds of dollars for a night that I wasn’t even in the state. There was no empathy, no apology, no concern. I was simply told that there was a no-refund policy. To me, it’s unacceptable to have a policy of charging people for a service that they don’t receive. The room we stayed in was not worth the price. Although the hotel had nice amenities, and was a clean property, after this experience, I will never stay in a Hilton property again.

easy check in once they found my name. Had it spelt incorrectly room was clean did not have any meals this time but have in the past. morning buffet excellent lots of variety.

13400 West Sunrise Boulevard Sunrise FL

Hotel highlights

  • Walking distance to Sawgrass Mills
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Sawgrass Mills is a short stroll from DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills, and other popular attractions like BB&T Center are within a mile (2 km). This 3.5-star hotel has 252 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11 AM.


Rooms

Guests can enjoy cable TV and stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Guests staying at DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Presidential Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Junior Suite, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 4

Room, 1 King Bed, Accessible (Roll-In Shower, Treat Yourself)

King 1 | Sleeps 2

Guest reviews for DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills

Everyone (19) Couples (14) Business (3) Family (11) Other (3) Friends (1)
5
Everyone

By on Sep 9, 2019

Review comment responded on Sep 10, 2019

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Sep 8, 2019

Review comment responded on Sep 9, 2019

I'm glad you enjoyed your stay. Thank you for taking the time to share your experience with our hotel. We look forward to seeing you in the near future.

4
Partner Couples

bathroom door can't close but everything else is good.

By on Aug 26, 2019

Review comment responded on Aug 28, 2019

Thank you for the rating our hotel! We hope to see you again very soon.

3
Family with small children

The front desk gave my husband a hard time checking in for us—even with my ID. There was no parking out front and I was in the car with our three kids. The beds were quite hard in my opinion, and the rooms need updating—the carpet, the tub was missing some pieces, etc. I expected a little more from the Hilton and for the price we paid.

By on Jul 15, 2019

Review comment responded on Jul 16, 2019

Thank you for the great rating of our hotel! I do apologize that your experience was not up to par. We hope that we can regain your loyalty and see you again very soon.

3
Everyone

Liked location and ample convenient parking Also, very disappointed with check in. Waited two hours in bar for our room. Had to change in the lobby bathroom to go to the show without a shower and my wife did not have opportunity to get ready the way she would have wanted to. We specifically chose this hotel because of its proximity to BB&T center and the opportunity it gives us to check in and clean up after traveling before going to the show. Staff gave us some complimentary coupons, nice gesture but still very disappointed. Prefer some abatement of room charge.

By on Jul 7, 2019

Review comment responded on Jul 10, 2019

Thank you for taking the time to rate your stay with us. I do apologize that you had to wait for your room, I can assure you this is not the norm. We appreciate your feedback!

5
Everyone

By on Jun 10, 2019

Review comment responded on Jun 11, 2019

Dear Guest, Thank you for the great rating of our hotel! We hope to see you again very soon. Sincerely, Ramon Y. Assistant General Manager

4
Partner Couples

This Hotel was clean and staff were friendly and efficient. It was only 3 miles away from the BB&T center -- could not have been more convenient!

By on May 16, 2019

Review comment responded on May 20, 2019

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ramon Y.

5
Everyone

The shuttle service to Sawgrass Mall and BB&T Center was great!

By on May 12, 2019

Review comment responded on May 14, 2019

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ramon Y.

5
Everyone

By on Apr 26, 2019

Review comment responded on Apr 27, 2019

Dear Guest, Thank you for the great rating of our hotel! We hope to see you again very soon. Sincerely, Ramon Y. Assistant General Manager

5
Families

I liked everything about this property.. clean, spacious, nice,

By on Apr 18, 2019

Review comment responded on Apr 18, 2019

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ramon Y. Assistant General Manager

DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills

13400 West Sunrise Boulevard, Sunrise, FL 33323
url importing https://www.orbitz.com/Fort-Lauderdale-Hotels-DoubleTree-by-Hilton-Hotel-Sunrise---Sawgrass-Mills.h861085-p2.Hotel-Reviews
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.