First of all there is no air conditioning their ad does not say second of all the internet is really crappy and spotty you may or may not get a service there's no phone service no reception anybody needs to get a hold of you in a emergency you are screwed. There are wasp flying above all the doors which I am allergic to. Their add says no trailers permitted and they were trailers there in a very small parking lot. They tried to blame orbits for the miscommunication... Find someplace else to stay ...the shower has no water pressure and is about chest height... He said if you're not completely satisfied with your room and my refund your money and keep the $50 deposit they would not refund no money..
We booked the Caboose room. This is an old, dirty and dusty mobile home, not a cabin. The windows were not closing leaving with big open air gaps, oven was not working, rooms were small and the lighting was bad. They provided heaters and blankets but this is not what is advertised on their site. The room looks way worse than in the pictures and the owner acknolwdged the issues. Stay away!
Stoney River Lodge places you 13.8 mi (22.1 km) from Lake Estes Marina and 15.6 mi (25.2 km) from The Stanley Hotel. The 10 rooms at this hotel include microwaves and Smart TVs.
Smart TVs come with digital channels, and free WiFi keeps guests connected. Other standard amenities include microwaves and free toiletries. Housekeeping is not available.
Stoney River Lodge features free WiFi in public areas and a gift shop. You'll find limited parking. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. Additional amenities include barbecue grills and a picnic area.
First of all there is no air conditioning their ad does not say second of all the internet is really crappy and spotty you may or may not get a service there's no phone service no reception anybody needs to get a hold of you in a emergency you are screwed. There are wasp flying above all the doors which I am allergic to. Their add says no trailers permitted and they were trailers there in a very small parking lot. They tried to blame orbits for the miscommunication... Find someplace else to stay ...the shower has no water pressure and is about chest height... He said if you're not completely satisfied with your room and my refund your money and keep the $50 deposit they would not refund no money..
We booked the Caboose room. This is an old, dirty and dusty mobile home, not a cabin. The windows were not closing leaving with big open air gaps, oven was not working, rooms were small and the lighting was bad. They provided heaters and blankets but this is not what is advertised on their site. The room looks way worse than in the pictures and the owner acknolwdged the issues. Stay away!
As our response to your review on Orbitz: While we appreciate your feedback and again apologize you were not happy with your accommodations. Although Orbitz and our cancellation policy states that we collect all monies due however we agreed to refund everything except for the $50.00 non-refundable amount. Our website details that the Caboose is a transformed 1963 Detroiter mobile home. It is equipped with a furnace, however during this time of the year in Colorado, the days are warm, and the nights are cool. The temperature in Colorado is much different than Texas. We provided you with storm windows, three space heaters, additional blankets and baked your pizza for you in order to improve your stay with us. Your 3-year-old son and husband seemed happy; they were on their way to the river as I delivered the pizza. We do understand that the stove needs maintenance and have since ordered a replacement.
All of your concerns were explained and addressed in an email correspondence dated 6/22/22 directly with you.