When we got into our room and pull back the sheets found blood on the sheets. Called the front desk they said they would send up someone. Once he knocked on the door all he did was hand us new sheets he didn’t change them nothing. When you pay more for a room than other rooms in the area you would think they would have better customer service. Cold box breakfast that probably cost .50 cents will never stay here again
The room was very comfortable as we had our grand children with us and having a actual sitting area was perfect.
Staff was very accomadating...the morning breakfast was well prepared and supplied...facilities were well maintained
Fun place for us to stay to meet up with family that just moved to the area. Our room was plenty large for the 4 of us and we enjoyed the inside pool and workout room. The free breakfast options actually had a nice variety plus the area also had various restaurants and coffee places within walking distance which was also nice.
We enjoyed staying at this hotel. The pool and water slide were the best attractions. The staff is friendly. Need to add gluten free items on the breakfast menu. Need to work on the doors--they slam; you have to hold them so they don't slam shut and this is particularly annoying late at night and early in the morning when you can hear other doors slamming. Put families with smaller kids on the first floor. Wish you could not hear toilets flushing from other rooms.
Spent a few days with my Grandkids on their Spring Break. They had so much fun just at the pool, we didn't need to go anywhere else.
Our room wasn't cleaned. We were in our room from noon to 2:00 so they never cleaned our room. I guess that's the only timeframe that they clean rooms. I think our room should have been cleaned nevertheless. The shower doesn't have a door that covers the entire area, so water sprays out onto the floor and it's difficult to stay warm while showering since the heat escapes. The heater comes on periodically and sounds like someone is knocking on the door sometimes. Overall it was a good hotel with a friendly young man who checked us in.
The beds were so uncomfortable wth crunchy loud sheets. There was "hotel music" playing loud all night in the hallway! Never will go back!! Staff was so nice and the facility was so nice but the worst sleep in a hotel yet
Located within 2 miles (3 km) of Promenade Shops at Centerra, Comfort Suites Loveland is within 3 miles (5 km) of Medical Center of the Rockies. This 92-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. Located centrally in Loveland, it's connected to a shopping center and also close to Budweiser Events Center and Outlets of Loveland.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
All 92 air-conditioned accommodations feature sitting areas. 50-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include sofa beds, microwaves, and coffee makers.
At Comfort Suites Loveland, guests enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
When we got into our room and pull back the sheets found blood on the sheets. Called the front desk they said they would send up someone. Once he knocked on the door all he did was hand us new sheets he didn’t change them nothing. When you pay more for a room than other rooms in the area you would think they would have better customer service. Cold box breakfast that probably cost .50 cents will never stay here again
The room was very comfortable as we had our grand children with us and having a actual sitting area was perfect.
Staff was very accomadating...the morning breakfast was well prepared and supplied...facilities were well maintained
Fun place for us to stay to meet up with family that just moved to the area. Our room was plenty large for the 4 of us and we enjoyed the inside pool and workout room. The free breakfast options actually had a nice variety plus the area also had various restaurants and coffee places within walking distance which was also nice.
We enjoyed staying at this hotel. The pool and water slide were the best attractions. The staff is friendly. Need to add gluten free items on the breakfast menu. Need to work on the doors--they slam; you have to hold them so they don't slam shut and this is particularly annoying late at night and early in the morning when you can hear other doors slamming. Put families with smaller kids on the first floor. Wish you could not hear toilets flushing from other rooms.
Dear C, Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Lexi Romero Front Desk Manager & Sales Coordinator Comfort Suites Loveland - Johnstown
Spent a few days with my Grandkids on their Spring Break. They had so much fun just at the pool, we didn't need to go anywhere else.
Dear Anonymous, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Sincerely, Lexi Romero Front Office Manager & Sales Coordinator Comfort Suites Loveland - Johnstown
Our room wasn't cleaned. We were in our room from noon to 2:00 so they never cleaned our room. I guess that's the only timeframe that they clean rooms. I think our room should have been cleaned nevertheless. The shower doesn't have a door that covers the entire area, so water sprays out onto the floor and it's difficult to stay warm while showering since the heat escapes. The heater comes on periodically and sounds like someone is knocking on the door sometimes. Overall it was a good hotel with a friendly young man who checked us in.
Dear Lisa, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Loveland. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding housekeeping service and climate control on your recent visit. I have shared your feedback with our Housekeeping and Maintenance departments to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Johnstown. Kind regards, Lexi Romero Front Desk Manager & Sales Coordinator Comfort Suites Loveland - Johnstown
The beds were so uncomfortable wth crunchy loud sheets. There was "hotel music" playing loud all night in the hallway! Never will go back!! Staff was so nice and the facility was so nice but the worst sleep in a hotel yet
We are so happy to hear that you enjoyed your stay! Please come back and visit us soon!