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Promenade

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View from room
Double Room | Frette Italian sheets, premium bedding, Select Comfort beds
Frette Italian sheets, premium bedding, Select Comfort beds
Exterior
Triple Room | Frette Italian sheets, premium bedding, Select Comfort beds

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
Vicolo del Canneto 2, Florence, FI, 50125
  • Place, Ponte Vecchio
    ‪3 min walk‬
  • Place, Uffizi Gallery
    ‪8 min walk‬
  • Place, Piazza della Signoria
    ‪8 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪13 min drive‬

Room options

View all photos for Double Room

Double Room | Frette Italian sheets, premium bedding, Select Comfort beds

Double Room

  • River view
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Triple Room

Frette Italian sheets, premium bedding, Select Comfort beds

Triple Room

  • River view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Quadruple Room

Frette Italian sheets, premium bedding, Select Comfort beds

Quadruple Room

  • River view
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Florence

Located in Historic Centre of Florence, Promenade is within a 10-minute walk of popular sights such as Ponte Vecchio and Pitti Palace. This 6-room, 4-star bed & breakfast has 8 restaurants and 5 bars/lounges, along with free in-room WiFi.
View more B&B in FlorenceOpens in a new window

What's nearby

  • Ponte Vecchio - 3 min walk - 0.2 miles
  • Uffizi Gallery - 8 min walk - 0.5 miles
  • Piazza della Signoria - 8 min walk - 0.5 miles
  • Palazzo Vecchio - 8 min walk - 0.5 miles
  • Pitti Palace - 10 min walk - 0.6 miles

Getting around

  • Porta al Prato Station - 6 min drive
  • Unità Tram Stop - 18 min walk
  • Florence Airport, Peretola (FLR) - 41 min drive

Restaurants

  • ‪Caffé Maioli - ‬6 min walk
  • ‪Signorvino Firenze - ‬6 min walk
  • ‪Caffe delle Carrozze | Gelateria Artigianale - ‬8 min walk
  • ‪Palazzo Tempi Wine Bar - ‬6 min walk
  • ‪De'Bardi - ‬4 min walk

About this property

Promenade

Guests staying at Promenade enjoy free WiFi in public areas, laundry facilities, and an ATM. The front desk has multilingual staff that can help with dry cleaning/laundry and luggage storage. This smoke-free bed & breakfast also has a reception hall.
Guests can expect free WiFi and LCD TVs with cable channels. Select Comfort beds sport Frette Italian sheets and bathrooms offer free toiletries.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request

Food and drink

  • 5 bars/lounges
  • 5 coffee shops/cafes
  • 8 restaurants
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping (for a fee)
  • Dry cleaning/laundry service
  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • Elevator

More

  • 3 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 8:00 PM and 1:00 AM

Check-out

Check-out before 9:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 25 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 8:00 PM and 1:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: EUR 10 per day
  • Air conditioning fee: EUR 10 per day
  • Rollaway bed fee: EUR 25 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:30 PM—-8:00 PM
  • Check-out: 9:30 AM
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The bed & breakfast can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Promenade Condo Florence
Promenade Florence
Promenade B&B Florence
Promenade B&B
Promenade Florence
Promenade Bed & breakfast
Promenade Bed & breakfast Florence

Frequently asked questions

What's there to see near Promenade?

This bed & breakfast is situated in Historic Centre of Florence, just steps from Uffizi Gallery, and within a 10-minute walk of Ponte Vecchio and Pitti Palace. You'll also find Piazza della Signoria and Piazza di Santa Maria Novella less than a mile away.

Will I be able to park at Promenade?

Yes, there is an electric car charging station available.

Does Promenade have a casino on the premises?

No, Promenade doesn't have a casino.

Will I find an indoor pool at Promenade?

No, there is no indoor pool at this bed & breakfast.

What will couples enjoy most about a stay at Promenade?

Amenities that appeal to couples at this riverfront bed & breakfast include Frette Italian sheets as well as 8 restaurants and 5 bars/lounges.

Are there hot tubs at Promenade?

No, there isn't a spa tub at this bed & breakfast.

Does Promenade have a restaurant with a breakfast menu?

No, Promenade doesn't have a restaurant that serves breakfast.

Will Promenade allow pets to stay for free?

No, pets aren't allowed at Promenade.

Are there connecting rooms at Promenade?

No, there aren't connecting guestrooms at this bed & breakfast.

Where is the closest airport to Promenade?

The closest major airport to Promenade is Florence Airport, Peretola (FLR), which is 21.7 mi away (41 minutes by car).

Can I book a room with a balcony at Promenade?

No, there aren't any guestrooms at Promenade that offer a balcony.

Promenade Reviews

Reviews

6.4
Rating 10 - Excellent. 9 out of 60 reviews
Rating 8 - Good. 17 out of 60 reviews
Rating 6 - Okay. 16 out of 60 reviews
Rating 4 - Poor. 10 out of 60 reviews
Rating 2 - Terrible. 8 out of 60 reviews

7.6/10

Cleanliness

6.6/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

E. Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very helpful on my late check in and suggestions about Florance Ryann speaks many languages.
Stayed 5 nights in Apr 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Posizione strategica per visitare le principali attrazioni di Firenze e camera spaziosa e arredata in modo gradevole. L'albergo è di fatto un "affittacamere" in uso agli ospiti. Disponibilità colazione non fattibile per restrizioni COVID, ma con molti locali a pochi metri non era un problema. Stranezza per l'aria condizionata, disponibile a richiesta, con un extra costo giornaliero di 10 euro.
Stayed 3 nights in Jul 2021
Verified review

2/10 Terrible

Harry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this place like the PLAGUE!

Worse experience ever. Avoid this place at all costs. They are a total scam. I was told we could drop our bags before check in. Then we are told it's a €10 fee. They left our bags in the "lobby". We were told the credit card machine was broken. They just wanted to steal our cash, which they did. €180 for 2 nights. We paid cash and left with the keys. She told us our room (7) was in the hallway outside of the "lobby" but didn't show us. When we returned to the room (7) was not labeled and since the host only gestured to the hallway we tried to open 2 separate rooms. We couldn't actually open our room because I was trying to unlock it but THEY NEVER LOCKED OUR ROOM WITH OUR LUGGAGE INSIDE. I could not lock the door from the inside and I sent an email to the staff right away. They did not come to sort the situation out so I was forced to book another room as I was not leaving our luggage unattended for another whole day. When I came to the hotel the next day I was told that they never lock the doors when they put luggage in rooms, bare in mind our room is not inside the hotel but a room in the hallway of a building with much traffic. The staff could not lock or unlock the door to room 7 with my key and they accused me of switching the keys and told me I needed to take responsibility for what happened. Her room, her key, her hotel. She refused to refund me any of my money and told me I needed to call, not email. What a joke. Rude people. Stay somewhere else.
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Luis Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado, a atendente muito simpática, porém o aquecedor não funcionou adequadamente.
Stayed 2 nights in Oct 2017
Verified review

4/10 Poor

Maria Carmela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sconsigliatissimo

Stanza puzzolente di umidità. La prenotazione era per golden Wiew e invece alla fine non si sa per quale giro di web siamo stati assegnati a promenade. La signora all’ingresso molto gentile ma certo non poteva cambiare lo squallore di una stanza con un bagno cieco obsoleto. Nella prenotazione era specificato il set di cortesia da bagno e la biancheria, ebbene si trattava di 3 bustine bagno shampoo e tre teli ch’esso lo su mia richiesta sono stati cambiati ma non è mai stato pulito il bagno. Per quanto vi sia la vicinanza a ponte vecchio è stato come dormire in una bettola. Mai più, anche il sito di hotels dovrebbe verificare la trasparenza delle info.
Stayed 3 nights in Oct 2017
Verified review

8/10 Good

francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación

La primera impresión no es buena pues no existe una recepción, es necesario tocar un timbre para accesar a un tercer piso y tocar una puerta que tiene el nombre, el gerente Renato es muy atento y las habitaciones son limpias y cómodas, lo mejor es la ubicación y la atención de Renato.
Stayed 10 nights in Sep 2017
Verified review

8/10 Good

Philipp

Liked: Cleanliness, staff & service, room comfort

Hotel bang in the center of Florence

Very good location that justifies a lot & is hard to beat: best logistically possible position right next to the Ponte Vecchio. Main drawbacks: 1. Serious noise (can cause problems with sleep), i.d., lack of sound insulation in rooms 2. Shower cabins in the rooms are small and, in my view, somewhat unsafe - be careful, little space inside and rather sharp 'angular' natural protrusions to bump your head on, or step on or, God forbid, fall over on. Felt myself very uncomfortable in the shower - in the sense of SAFETY. All the rest is good, view is very good.
Stayed 2 nights in Sep 2017
Verified review

4/10 Poor

Alicia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estafa total.

Llegamos antes de la hora del chekin y nos quisieron cobrar para cuidarnos las maletas. Al momento de pagar NO FUNCIONABA EL POSNET, asī que tuvimos que hacerlo en efectivo. Cuando entramos a la habitación hacía mucho calor y para usar el aire acondicionado NOS COBRARON 10 euros mas. Cuando todavía estabamos en la habitación preparåndonos para retirarnos, a las 9:30 hs. Nos vinieron a golpear la puerta para que nos fuėramos. En internet el chekin figura a las 10. Nos sentimos estafados porque la info que figura en la web es falsa.
Stayed 1 night in Aug 2017
Verified review

2/10 Terrible

cathy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

fuyerrrr!!!

Tres decu de cet hotel jai eu d pb de neige sur ma route ki mon fait arriver 20min en retard et auquune indulgence de la part de la reception qui mont fai payer 25e de taxe! Ensuite leau etai a peine chaude, absolument rien pour se laver apart un echantillon miniature avec lequel on devai se faire le shampoing et le gel douche.....une vue sur le lac??? Je navai aucune vu apart celui des batiment! Mm pas un cafe ofert pas de petit dejeuner absolument rien! Alors que jai payer 200euro! Moi ki etai sencer payer 158e!!!!! La nuit est bruyante impossible de dormir a cause du bruit des voiture! Une seul serviette fourni! Pas de seche cheveux cette chambre ne valai pas plus de 20e! Pour le pret des lit! Tres tres decu! Je ne le conseille a personne
Verified review

8/10 Good

Roberta

Liked: Cleanliness
Un po' scomodo il check-in (alle 14:00 e pagando in contanti la camera nonostante la prenotazione via internet con carta di credito!). Stanza pulita con letto matrimoniale ottimo; il letto singolo invece era basso e sembrava una branda!). Il bagno ok anche se non c'è il bidet a cui si rimedia con un doccino. La stanza è in posizione strategica x visitare città ed Uffizi a solo 100m da Ponte Vecchio! Rumori ambientali dall'esterno già alle 6 del mattino.
Verified review

6/10 Okay

Clementina

Liked: Cleanliness, property conditions & facilities

tutto sommato, buono

Bella la posizione,affaccio sull'Arno, buona l'accolglienza. Qualche difetto: terzo letto, per adulto, tipo branda,bassa, infilata tra muro e letto matrimoniale, praticamente attaccata. Lo scarico de WC che gocciolava. La chiave per uscire dalla porta comune era difettosa, tanto che all'ora di cena, abbiamo dovuto trafficare parecchio (mezz'ora) per trovare una soluzione... nessuno poteva aprirci e noi eravamo chiusi dentro.La signora, chiamata al telefono non era nelle vicinanze,e oltretutto si trovava in giro col treno e a piedi, quindi ci avrebbe messo un po' a raggiungerci.Per fortuna dopo tanti tentativi,da soli, abbiamo trovato delle altre chiavi all'interno della struttura e finalmente abbiamo risolto il problema
Verified review

6/10 Okay

Mads

Liked: Cleanliness, room comfort
The host Rianna was really pleasent and helpfull. Unfortunately, I was charged to pay 2 times for my stay.
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Convenient Location in Firenze (Florence)

First, I was surprised at the location...a small street and located on the 3rd floor of a building of apartments and businesses. There was a lift(elevator), thank goodness. Once up there,the graciousness and helpfulness of Ryanna warmed my heart. My room was very nice, although the view was of the building across the small street...there are some rooms with a view of the River Arno, I think only 7 rooms in total. Also, there were different levels in the room, coming in and to the bathroom, of which to be aware. Although this small hotel is off the main road.it is only a block and a half walk to the Arno River, where the Uffizi Gallery is on the other side, and a view of the Ponte Vecchio which is only about 3 blocks away. The Pitti Palace was about 5 or 6 blocks away, and it was an easy walk to the attractions on the other side of the Ponte Vecchio, like the Duomo and the wild Boar statue. This hotel is a perfect location in Firenze, just don't be surprised like I was when the taxi pulls up in front of the building that looks nothing like a hotel. I definitely recommend it and would stay there again. Thank you, Ryanna, for all your kindness, help (she speaks English, too), and for recommending the TrattorioBordino, a great little restaurant about a block and a half away.
Verified review

6/10 Okay

Maria

Liked: Cleanliness, staff & service

Prisvärt och familjärt

Ett centralt beläget lägenhetshotell som var lyhört. Hon som hade hotellet var mycket trevlig och tipsade oss om en bra restaurang. Rummen var väl så där, men vi sov bara där. Så har man inga krav på lobby etc. så duger det alldeles utmärkt.
Verified review

6/10 Okay

Dan

Liked: Cleanliness

Hard to find but great lication

Tricky to find but very close to ponte vecchio - very noisy at night. Had to pay more for parking than advised and pay to hold luggage for a couple of hours. Have to pay to use the air conditioning in the room
Verified review

8/10 Good

Mads

Liked: Staff & service, property conditions & facilities

Fantastisk placering. Dyr parkering, dyr aircon.

Fantastisk placering. Vi havde valgt dette, da der stod gratis parkering, hvilket der bestemt ikke var. Der var en ret dyr parkering, men hotellet lå perfekt lige ved Ponte Veccio. Supersød værtinde, meget hjælpesom. Dyrt at få lov til at bruge aircon, hvilket var nødvendigt. Placeringen og venligheden gjorde det hele pengene værd. Vil klart bruge igen.
Verified review

2/10 Terrible

Barbara

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
J'ai malheureusement eu une très mauvaise expérience avec cet hôtel: c'étais notre première étape en Italie, après un voyage de plus de 12h en voiture... Sachant que j'arriverais tard à cause des embouteillages, j'appelle l'hôtel pour les prévenir de notre arrivée tardive. La personne au téléphone me répond qu'il n'y a aucun problème mais vu que nous arrivions après 22h, nous devrions payer une pénalité de 50€. Quand j'ai manifesté ma stupeur et ma contrariété, je me suis fait agresser verbalement et je me suis entendue dire que dans ces conditions je n'avais qu'à dormir dans la voiture... N'ayant pas le choix, vu qu'il était déjà tard et que je n'avais aucune autre alternative, j'ai payé les 50€... Cependant, il est clair que je ne retournerai jamais dans cet hôtel!!
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort

read carefully whats inkluded

you have to pay for the AC, and the parking. its very central. cant get much better than that if you think of location. but the AC should have been inkluded. But the woman who works there is very friendly and helpful.
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real find in Firenza.

Fun, funky neighborhood, but right off the Ponte Vecchio! On a minor side street barely in sight of the Arno, I found parking directly in front. There is a lift. The hostess is very helpful, even suggesting a terrific restaurant only about 60 meters from her door.
Verified review

2/10 Terrible

Paulo

Disliked: Staff & service, property conditions & facilities, room comfort

The information is false extra fee

The parking was 35 euros and the a/c 10 euros extra, is call a b&b but there isnt breakfast too noisy and the staff is rude.
Verified review

4/10 Poor

Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

truly not as represented.

I have very few things positive to say. Over the course of my 14 days in Italy, this accommodation was the only disappointment. Check in times and check out times and bed size were misrepresented as was amenities. There is no staff except a person who shows up when it suits them. It is not a hotel room but a room rental that is not worth the money you pay. There is absolutely no flexibility and I was glad that I only had the room for one day. I would say more but it will only be more negative and if you don't get the picture by now then good luck.
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Zentral gelegen

Das Zimmer war schön und die Lage ist auch perfekt. Parkplatz steht zwar in der Beschreibung, kostet aber € 35 pro Tag.extra. Kreditkartenterminal ist leider "defekt"- wer hat heut zu tage immer so viel Bargeld mit? Bezüglich des Kostenpflichtigen Frühstücks wurden wir gar nicht gefragt.
Verified review

6/10 Okay

Tonyll

Liked: Staff & service
Disliked: Cleanliness

good location.

good location, you have to pay for the air conditioning and parking, small rooms, smaller bathrooms, not for big-heavy people or seniors. noisy
Verified review

4/10 Poor

Tore

Disliked: Staff & service, property conditions & facilities, room comfort

Manglende resepsjon og rådyr parkering

Vi fikk en telefon får hotellet kl 1830 der de sier vi må sjekke inn før 1900. Heldigvis var vi tett ved. Kan ikke anbefale et hotel som ikke har resepsjon betjent etter kl.1900!
Verified review

6/10 Okay

Sibylle

Liked: Cleanliness
Disliked: Staff & service

Great situation

The Promenade is situated in a residential building on the 3rd floor, it's a large apartment that has been adapted to offer various guest rooms with bathrooms. The room was nice, rather small, but all right. There was no-one there when we arrived, but we called the number on our reservation and someone came within minutes. What was a bit odd was that you have to pay extra to be able to use the A/C, which I didn't know, and only realized when I couldn't find the remote control.It's very noisy, being so central, so it's not ideal to sleep with open windows.Another thing which is rather silly, is that you get one towel per person, that's it. NO hand towel, we had to pay 2 € to get one!But apart from that, we were satisfied with our choice.