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Hotel Santa Maria Novella

Property class: 4
VIP Access

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Photo gallery for Hotel Santa Maria Novella

A rooftop terrace with a table set for dining, candles, and a vase of flowers, overlooking a historic cityscape with notable architecture.
A formal dining room with multiple tables set for breakfast, featuring a variety of pastries and fruits.
A hotel with multiple floors, large windows, and a well-lit entrance.
A balcony with a table, a lamp, and a vase of flowers.
A room with a green wall, a fireplace, a green sofa, a red armchair, and a wooden coffee table with books.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Piazza Santa Maria Novella 1, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪2 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room, City View

A hotel room with a large bed, a desk, a chair, and a red armchair. There are curtains on the windows and a vase with flowers on the desk.

Superior Room, City View

8.8 out of 10
Excellent
(16 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Single Room

A hotel room with a bed, a chair, a nightstand with a lamp, and a framed picture on the wall.

Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Family Room

A bedroom with a four-poster bed, a nightstand with a lamp, a dresser with a mirror, and a window with curtains.

Family Room

10.0 out of 10
Exceptional
(5 reviews)
  • 581 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds
  • Free wired internet

View all photos for Junior Suite

A hotel room with a bed, a round table with tea service, a chair, and a desk with a lamp and flowers.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, City View

A bedroom with a four-poster bed, a nightstand with a lamp, a dresser with a mirror, and a window with curtains.

Deluxe Room, City View

9.6 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, City View

A bedroom with a large bed, bedside tables, a bench, a chair, and a dresser.

Suite, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Triple Room

A bedroom with a four-poster bed, a desk with a chair, a small table with a vase of flowers, and a sofa.

Superior Triple Room

10.0 out of 10
Exceptional
(10 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free wired internet

View all photos for Superior Triple Room, City View

A bedroom with a four-poster bed, a desk with a chair, a small table with a vase of flowers, and a sofa.

Superior Triple Room, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free wired internet

View all photos for Family Condo, 3 Bedrooms, City View, Annex Building

A room with a four-poster bed, a television on a stand, a red wardrobe, and a door leading to another room.

Family Condo, 3 Bedrooms, City View, Annex Building

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1109 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds
  • Free wired internet

View all photos for Superior Double Room

A bedroom with a canopy bed, a desk with a lamp, and a chair.

Superior Double Room

9.4 out of 10
Exceptional
(57 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free wired internet

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About the neighborhood

Florence

Located in Historic Centre of Florence, Hotel Santa Maria Novella is adjacent to Piazza di Santa Maria Novella and within a 10-minute walk of other popular attractions like Piazza del Duomo. This 71-room, 4-star hotel has free in-room WiFi along with a gym and a rooftop terrace.

What's nearby

  • Piazza di Santa Maria Novella - 1 min walk - 0.0 miles
  • Basilica of Santa Maria Novella - 2 min walk - 0.1 miles
  • Via de' Tornabuoni - 2 min walk - 0.1 miles
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.4 miles
  • Piazza del Duomo - 8 min walk - 0.5 miles

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Osteria Belle Donne - ‬2 min walk
  • ‪Osteria e Vinaino Cicalone - ‬1 min walk
  • ‪The Fiddler's Elbow - Irish Pub - ‬1 min walk
  • ‪Ristorante Buca Mario - ‬2 min walk
  • ‪Cafe dei Fossi - ‬2 min walk

About this property

Hotel Santa Maria Novella

Hotel Santa Maria Novella offers a gym, a rooftop terrace, and free WiFi in public areas. Self parking is offered for EUR 48 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this boutique hotel include conference space, express check-in, and express check-out.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Minibars, coffee makers, and safes are also available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 48 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The onsite parking garage is open from 7 AM-11:30 PM.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: EUR 48 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number IT048017A16HEG2O5Z

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Maria Novella
Santa Maria Novella Hotel
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence

Frequently asked questions

Are free cancellation options available at Hotel Santa Maria Novella?

Hotel Santa Maria Novella provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Santa Maria Novella?

As of Oct 21, 2026, prices found for a 1-night stay for 2 adults at Hotel Santa Maria Novella on Nov 20, 2026 start from $209, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Santa Maria Novella?

This hotel is situated in Historic Centre of Florence, just steps from Piazza di Santa Maria Novella, and within a 10-minute walk of Piazza del Duomo and Ponte Vecchio. You'll also find Cathedral of Santa Maria del Fiore and Piazza della Signoria less than a mile away.

Will I be able to park at Hotel Santa Maria Novella?

Yes, covered parking is offered for EUR 48 per day.

Does Hotel Santa Maria Novella include a casino on the premises?

No, Hotel Santa Maria Novella doesn't have a casino.

Will I find an indoor pool at Hotel Santa Maria Novella?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Santa Maria Novella?

Amenities that appeal to couples at this boutique hotel include premium bedding, a minibar, and turndown service.

Does Hotel Santa Maria Novella have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Santa Maria Novella have a restaurant that serves breakfast?

Yes, Hotel Santa Maria Novella serves free buffet breakfast each morning from its cafe.

Will Hotel Santa Maria Novella allow pets to stay free of charge?

Yes, cats and dogs can stay for free at Hotel Santa Maria Novella.

Does Hotel Santa Maria Novella have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Santa Maria Novella?

The closest major airport to Hotel Santa Maria Novella is Florence Airport, Peretola (FLR), which is 4.2 mi away (25 minutes by car).

Can I book a room with a balcony at Hotel Santa Maria Novella?

No, there aren't any guestrooms at Hotel Santa Maria Novella that offer a balcony.

Does Hotel Santa Maria Novella have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Santa Maria Novella.

Hotel Santa Maria Novella Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 841 out of 1002 reviews
Rating 8 - Good. 111 out of 1002 reviews
Rating 6 - Okay. 34 out of 1002 reviews
Rating 4 - Poor. 7 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff, good location,
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was central to everything, hotel staff was very helpful and kind. Rooms were very clean and comfortable. Breakfast was great!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location -very kind staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind. Highest level service all with smiles. I look forward to staying here!!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we stayed in this trip.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel, the staff was so nice, rooms were clean and spacious! I highly recommend!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hotel. The staff were very helpful , the breakfast was delicious, the hotel was lovely and the location was terrific .
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and all perfect!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and many amenities for the price. The breakfast was great and all the staff were friendly and helpful.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful experience to stay and hotel Santa Maria novella Great staff to assist with any needs. Excellent air conditioning when it was 100 degrees F outside. Breakfast such a beautiful experience visual with excellent variety of selections.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful. The room was well maintained and with a beautiful view over the square.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location!, staff is above and beyond
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal roof top terrace and excellent location with access to the train and all the most sought after sights
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff we amazing. Great sized room. Air con 🙌
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. The area was so much more mellow than areas closer to the Cathedral, but still completely within walking distance. It was also an easy walk from the train station. The staff was very attentive. Amenities included nightly turndown service and a truly amazing breakfast.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The hotel was clean and beds were comfortable we got an upgrade for a bigger room, hotel staff was very helpful, the hotel is on a very central location everything you need is just aro the corner. Breakfast was excellent!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the rooftop space and staff was wonderful. Excellent location in the city.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room overlooking the square, beautiful breakfast, very welcoming reception staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast with a variety of options. Very helpful staff and ideally located
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel. Fantastic staff, wonderful room, beautiful hotel, delicious breakfast, great location between the train station and everything else you want to see.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, they gave us a complimentary upgrade to a beautiful honeymoon suite with our own terrace that overlooked the square with incredible views of the city. The bar staff was so kind and very fun to spend time in after our city outing. Highly recommend for anyone that one that wants to be in the city and be close to amazing experiences that Florence has to offer!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the rooftop view of the plaza especially during sunset. They accommodated us from when we arrived to calling us a taxi when we left for the train station. They held our luggage when we were walking around before our departure for the train. Excellent service and great breakfast.
Stayed 1 night in Jul 2026