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Hotel Santa Maria Novella

4.0 out of 5.0

Recent guest reviews

The hotel was clean, well decorated, excellent breakfast and most of all near to everything in Florence. I could walk to the hotel from the train station in Florence.

Great location and staff. Centrally located, walking distance to all the museum's.

Great hotel . Big rooms , with a great location . Just a few blocks to everything .

We have nothing but positive things to say about this hotel, its location and its staff. We had a wonderful timexperience. The rooms are amazing and beautiful. You can't beat the location within a walking distance to the train station and all that Florence has to offer.

Our stay in Florence was fantastic. Nice clean accommodations with a friendly helpful staff. Convenient location .

I enjoyed this hotel. I visited Florence for a weekend with my son. The staff was friendly and accommodating. When the room setup perfect upon check in, they immediately fixed it and could not have been nicer (e.g., remade beds as 2 twins not 1 double, checked on bathroom faucet, tried to improve internet). They graciously provided a large umbrella to use for the raining day. Hotel layout is a bit quirky, which meant a few different ways to our room, but I found this charming. Our room was quiet. The only drawback was weak internet in our room (internet was fine in hallway and common areas).

The hotel is gorgeous and elegant. The staff is gracious, cheerful and helpful. The location is excellent, 5 minute walk to the Duomo and sits on the Piazza Santa Maria Novella which is lovely. Rooms aren't as big as American's might expect, but they aren't tiny either. I would be happy to stay here again.

Simply a terrific hotel! Staff at the front desk made our stay thouroughly enjoyable! Thanks Simone!

Again, the hotel location was perfect. It was near the train station and walking distance from all the museums and sites!

staffs are friendly, location is great, except the sign of the hotel is too small that we had hard time of finding it while it was raining at that night.

Beautiful little historic hotel. Loved the fabric (silk?) wallpaper in the hallways and the gorgeous breakfast room. Breakfast itself was superb - fruit, pastries, eggs, bacon, and infinite cappuccino. Staff bent over backwards to be friendly and helpful and all spoke near-perfect English. Reliable, free wifi (though remember that streaming video like netflix / amazon is not available in Europe). Only downsides: my room was tiny, shower leaked (not a huge deal since I wasn't the one who had to mop it up), and water temperature varied wildly and sometimes painfully, depending presumably on water being used elsewhere (I think this is common in Italy).

The hotel was lovely. However, the double bed in a superior room was really, really small and very uncomfortable for 2 persons. Did not like having the bathroom immediately next to the bed. I would not stay in this type of room again. We very much enjoyed the beautiful dining area for breakfast and great breakfast buffet.

The hotel is really close to the Train Station and to the Tours' Meeting Points. It is close to the Duomo, to the Ponte Vieccho, Shopping and a good selection of restaurants.

Hotel is very conveniently located and staff was extremely accomodating. I would stay there again.

The hotel is a five minute walk from the Florence train station. The room was beautiful with a small balcony and a full breakfast was included. It is only walking distance from the Duomo and Ufizzi Gallery. The hotel also provides free internet access and wi-fi for your electronic devices. Very helpful staff with excellent hotel recommendations. My husband and I truly enjoyed our stay and will stay there again.

Classy sophisticated Hotel in a prime location. Very spacious room consisting of bedroom, separate closet, sitting area, bedroom and a very large marble bathroom. Access to courtyard from a door in our sitting room. Nice breakfast and helpful staff. Construction in adjacent piazza underway, but our room was on the other side of the hotel. Only drawback: Requested a few wine glasses in order to sample a fine wine I had purchased while touring the countryside and was told they could not comply unless it was a wine purchased through room service? I took a walk down to the bar and applied some grease and all was well. Odd for such a nice hotel at those prices. Overall, everything else was top notch and I would definitely stay there again.

This lovely hotel is on Piazza Santa Maria Novella, a wonderful location and a perfect home base for exploring Florence. The staff were wonderfully pleasant, attentive and helpful, giving a great restaurant recommendation, too. The room was attractive: bright, clean and airy, kept immaculate by staff, with a wonderful bathroom. Terrycloth slippers-- a nice touch! The bed was extremely comfortable with crisp, new linens. Breakfast was a feast-- a wonderful hot and cold buffets with everything you'd want, including table service for coffees or tea. We loved staying at this hotel and highly recommend it.

I was travelling with my father to visit my nephew, his grandson who was studying a semester abroad. I wanted a hotel that would be comfortable for us both, nice, centrally located and I did not want to be in a "touristy" hotel. Perfect, beautifully appointed. We both had single rooms and I was pleasantly surprised as my room was quite spacious. His was a bit smaller but more than adequate. Very warm, friendly, and elegant.

The Santa Maria Novella Hotel is a lovely Hotel within walking distance to all the major historic sights of Florence, Italy. The hotel has lovely furnishings and is well maintained. The marble bathrooms are exceptional and appointed with indulgent amenities. Breakfast was served in a beautiful room and included eggs, cheese, meats, fruit, yogurt and cereal. The wait staff were friendly and helpful. All in all it was a lovely experience.

The Santa Maria Novella was a wonderful hotel and the staff was superb. I am currently a manager in the hotel industry and have come to expect a lot with the hotels that I visit. The staff at this hotel went above & beyond to make our visit perfect. The location was ideal as it was only a 10 minute walk to reach all of the tourist attractions and the train station was only a 5 minute walk away. The only thing I would change is for the hotel to put some signage on the exterior of the building. Other than that I would highly reccomend this hotel.

Piazza Santa Maria Novella 1 Florence FI

Room options

Superior Room, View

Full 1 | Twin 2 | Sleeps 3

Single Room

Twin 1 | Sleeps 1

Family Room

Twin 4 | Full 1 | Sleeps 5

Junior Suite

Full 1 | Twin 2 | Sleeps 3