Hotel Hermitage

My husband and I stayed at this beautiful hotel. Authentic Italian style decor, comfortable room, excellent customer service and helpful to us at every chance they got. Breakfast on the 5th floor was nothing less than perfect each morning. Our room faced onto the river and our only issue, of no fault of the hotel, there was a marathon running right past our window which was quite noisey. Location could not have been more perfect. We plan to return to this hotel at the first chance we get. Thank you so much for a great stay.

We arrived for a two night stay and we went to our room on the 3rd floor. On opening our shutters on our window we could only see another building only 5 meters away. We had no water for that day because of a flood a floor above (not a problem). The hotel has a lovely Rooftop terrace overlooking 'Ponte Vecchio'. The hotel is so close to all the sites in Florence it is in a very good location. Breakfast on the 5th floor was good and varied.

Stayed here for 4 nights. Staff could not have been more friendly or helpful! Room was large & airy. Big bathroom with powerful shower. Breakfast was typically Italian contential style & Gluten free friendly ! Served in the breakfast room with a lovely chilled atmosphere. Fantastic location..about 20 steps from Pointe Vecchio! Hotel has a lovely roof terrance for chilling out after a hard days sight seeing! . Things to be aware off for anyone with mobility issues. .... Typically Italian hotel as in there are flights of steps from front door up to lift & then reception is on the 5th floor. ( accessible by lift)

The Hotel Hermitage is about 40 meters from the Ponte Vecchio, a perfect location. The staff were very helpful with suggestions for trips in and around Florence and good places to eat. The rooms are very nice and clean. All you need is a decent shower (and it was very good), clean linen and towels. Perfect. Breakfast was included and hit the spot nicely. It was mainly continental. Everything was fresh and the coffee perfect to kick start your day.

Excellent location. Great view of the Ponte Vecchio. Within 10 to 30 minutes walk of all the main attractions. Jolanda, the woman working the front desk was phenomenal, extremely informative and spot on with her recommendations. Clean rooms. Great breakfast selection. No complaints

We stayed in the Hermitage Hotel for 4 days. It is ideally situated near Ponte Vecchio and the Uffizi. Very charming staff, nice rooms and a beautifull roof terrace with a view on the Ponte Vecchio. I certainly will go back here!

I loved everything about this hotel. If you don't speak Italian, fear not. The amazing staff all spoke English! The room was big and very comfortable. The Hermitage is right near the best museums and restaurants and the roof-top terrace had a great view of the river. I highly recommend it.

This hotel couldn't have been more perfect for our girls trip to Florence. This was our first trip to Florence and it was everything you'd want it to be and MORE!!!! I have nothing but beautiful things to say about this place. From the moment we arrived we were greeted with a warm smile from the front desk staff. The woman working couldn't have been sweeter. She gave us a bunch of food reccommendations and she was SPOT ON!!!! The rooms are so cute!!! We had a nice view of the Ponte Vecchio. The room was adorned with plenty of mirrors (a woman must have designed it, hehe) so both my friend and I could get ready at the same time. Not a single complaint. On the day of our departure our flight wasn't until the later evening and they let us leave our luggage while we explored the city. When we returned, we sat in their beautiful seating area where enjoyed one more glass of wine and then they called us a taxi. This place is truly a gem and the staff in incredible. I will definitely be back with my husband.

Back after 4 years and this boutique and quaint hotel did not disappoint. Right where you want to be and provides all the niceties so that you can relax and enjoy. Some of the staff are there from last time and are as dependable and helpful as ever. Great comfort at very reasonable rates in an expensive city but being able to have a drink in the library room or rooftop balcony watching the New Years fireworks was excellent. Best place to stay in Firenze.