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Hotel Hermitage

3.0 star property

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Photo gallery for Hotel Hermitage

Restaurant
View from property
Exterior
Rooftop terrace
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Vicolo Marzio, 1 Piazza del Pesce, Florence, FI, 50122
  • Place, Uffizi Gallery
    ‪2 min walk‬
  • Place, Ponte Vecchio
    ‪2 min walk‬
  • Place, Palazzo Vecchio
    ‪2 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪17 min drive‬

Room options

View all photos for Classic Double or Twin Room

Premium bedding, down comforters, in-room safe, free WiFi

Classic Double or Twin Room

8.2 out of 10
Very good
(10 reviews)
  • City view
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

Premium bedding, down comforters, in-room safe, free WiFi

Economy Double Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Ponte Vecchio view

Double Room Ponte Vecchio view | Premium bedding, down comforters, in-room safe, free WiFi

Double Room Ponte Vecchio view

8.0 out of 10
Very good
(2 reviews)
  • River view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, down comforters, in-room safe, free WiFi

Superior Double or Twin Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Mar 8 - Mar 9
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About the neighborhood

Florence

Located in Historic Centre of Florence, Hotel Hermitage is next to popular attractions like Ponte Vecchio and Uffizi Gallery. This 26-room, 3-star hotel has a bar/lounge along with conveniences like free in-room WiFi and a rooftop terrace.

What's nearby

  • Uffizi Gallery - 2 min walk - 0.1 miles
  • Ponte Vecchio - 2 min walk - 0.1 miles
  • Palazzo Vecchio - 2 min walk - 0.1 miles
  • Piazza della Signoria - 2 min walk - 0.1 miles
  • Cathedral of Santa Maria del Fiore - 8 min walk - 0.5 miles

Getting around

  • Unità Tram Stop - 11 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 14 min walk
  • Florence Airport, Peretola (FLR) - 40 min drive

Restaurants

  • ‪Caffé Maioli - ‬2 min walk
  • ‪Caffe delle Carrozze | Gelateria Artigianale - ‬1 min walk
  • ‪Caffè dell'Oro - ‬1 min walk
  • ‪Signorvino Firenze - ‬3 min walk
  • ‪Vinaino - ‬3 min walk

About this property

Hotel Hermitage

At Hotel Hermitage, guests have access to a rooftop terrace, free WiFi in public areas, and free newspapers. Transportation is made easy with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include a terrace, a porter/bellhop, and a TV in a common area.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Free newspapers, safes, and phones are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Apr 1 - Apr 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 6:00 AM to midnight; EUR 40 per day; reservations required
  • Limo/town car service
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room

More

  • 5 floors
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 50.0 per night
  • Cribs/infant beds are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: EUR 40 per day (656 ft away; open 6:00 AM to midnight)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers offsite parking (reservations required).
Property Registration Number IT048017A1QZNSX6OB

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hermitage Florence
Hotel Hermitage
Hotel Hermitage Florence
Hermitage Hotel Florence
Hotel Hermitage Hotel
Hotel Hermitage Florence
Hotel Hermitage Hotel Florence

Frequently asked questions

Is free cancellation available at Hotel Hermitage?

Hotel Hermitage offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Hermitage?

As of Mar 5, 2026, prices found for a 1-night stay for 2 adults at Hotel Hermitage on Mar 7, 2026 start from $232, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Hermitage?

This hotel is situated in Historic Centre of Florence, just steps from Ponte Vecchio and Uffizi Gallery, and within a short walk of Piazza di Santa Maria Novella. You'll also find Cathedral of Santa Maria del Fiore and Piazza della Signoria less than a mile away.

Is there parking available at Hotel Hermitage?

Yes, there is a garage.

Does Hotel Hermitage include a casino?

No, Hotel Hermitage doesn't have a casino.

Will I find an indoor pool at Hotel Hermitage?

No, there is no indoor pool at this hotel.

Is Hotel Hermitage a good place to stay for couples?

Couples will appreciate amenities at this hotel, including premium bedding and slippers in each guestroom with some featuring river views.

Are there hot tubs at Hotel Hermitage?

No, there isn't a spa tub at this hotel.

Does Hotel Hermitage feature a restaurant that includes a breakfast menu?

No, Hotel Hermitage doesn't have a restaurant that serves breakfast.

Will Hotel Hermitage allow pets to stay free of charge?

Yes, pets stay free at Hotel Hermitage and the property also provides food and water bowls for pets.

Are there connecting rooms at Hotel Hermitage?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Hermitage?

The closest major airport to Hotel Hermitage is Florence Airport, Peretola (FLR), which is 21.8 mi away (40 minutes by car).

Can I book a room with a balcony at Hotel Hermitage?

No, you won't find guestrooms with balconies at Hotel Hermitage.

Hotel Hermitage Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 579 out of 1000 reviews
Rating 8 - Good. 321 out of 1000 reviews
Rating 6 - Okay. 62 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Makena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, and the hotel had a lot of charm. My one complaint is the “rooftop garden”. Part of the reason I booked this hotel is because I was hoping my boyfriend and I would be able to enjoy a sunset from the rooftop garden. It’s not a rooftop garden at all. It’s a restaurant. You have to have reservations and you have to order something to spend time there, even if you are staying at the hotel. I feel like this was false advertising. I would not stay there again because of this.
Stayed 3 nights in Nov 2025

10/10 Excellent

Courtney

Stayed 3 nights in Nov 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was excellently located, short walk to major museums and attractions. Staff are friendly and courteous. Room was clean. Entrance is in a narrow alley not accessible to a Taxi van. Two flights of steps to elevator, reception is on 5th floor.
Stayed 4 nights in Nov 2025

10/10 Excellent

Oscar

Liked: Cleanliness
Great location to walk Firenze, cozy, clean and quiet. Highly recommended.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room was perfect for a single guy who wasn't in the hotel except to sleep and work in the mornings. Breakfast was very good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jack

!
Stayed 4 nights in Oct 2025

10/10 Excellent

Louis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hermitage is an excellent property for location, customer service orientation of the staff, and a rooftop with superb views. The major drawback is the one small elevator for five floors of patrons.
Stayed 4 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!!
Stayed 4 nights in Oct 2025

4/10 Poor

Laurie, Atascadero

Traveled with family
Liked: Cleanliness, staff & service, amenities
The noise was unbearable as the kitchen is above (we were on the 4th floor - #414) and there was cleaning, banging, pots and pans clanging, dropping things, and chairs scraping over our heads until well after midnight. This was a regular night! The walls / floors / ceiling were so thin that it sounded like the kitchen crew and neighbors coughing were in my room. It sounded like construction going on. This was the loudest hotel I have ever been in, and I’ve stayed in hostels, cheap hotels, fancy hotels. There was also an event going on next door at the church, with bottles and equipment being loaded on to trucks until 2am right outside my window. Windows are old and need to be double paned like most hotels of this price. Some mold in the shower although not severe. The staff were lovely and helped to refund the next two nights we reserved as we had to switch to a quieter hotel, which was expensive as there wasn’t much available on short notice. The owner did not refund the night where I got about 3-4 hours sleep. On the good side, the hotel has a wonderful view from the common lounge and dining room, the decor is beautiful, and we enjoyed having a drink in the lounge and watching the sunset over the river. Breakfast was very good. Steps from the Uffizi Gallery and Ponte Vecchio. If you stay here, only stay on floors 2 or 3, not 4. Request a room that does not face the church courtyard, which also had drunk men yelling until midnight. I personally will not stay again.
Stayed 3 nights in Oct 2025

8/10 Good

Armen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for real Florence experience
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service
Great location to all local sites.
Stayed 2 nights in Oct 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fabulous and very friendly! Made the stay extremely enjoyable!
Stayed 1 night in Sep 2025

4/10 Poor

Azadeh, Biggar

Traveled with family
Disliked: Property conditions & facilities
I liked the area as it was walkable and close to tourist attractions. However, it was very crowded and noisy. Even the hotel at midnight was very noisy. If you want to consider this hotel to stay, never ever get 4th floor. The reception and restaurant are in 5th floor and 4th floor will be super noisy, the way that you cannot sleep. We had not a good experience in this hotel unfortunately.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location right off the ponte vecchio. Small but decent rooms, very firm mattresses maybe a bit much for us, however thin walls and very loud courtyard that we were over with frivolity going on all night. Gracious staff.
Stayed 4 nights in Sep 2025

8/10 Good

Larry, Newton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older hotel, but with all the essentials plus a very nice dining area for breakfast and dinner on the upper levels. Staff was very friendly, helpful, and fluent in English.
Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location within walking distance of everything! Staff provided excellent service and was very attentive!
Stayed 3 nights in Sep 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the balcony for breakfast was exceptional. The staff was professional and very accommodating, especially Allegra, the day manager. It gave me the feeling of a true european/italian hotel. We will definitely return upon our next visit to Florence. Highly recommend,
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Excellent location, good breakfast and everyone was very nice to us.
Stayed 4 nights in Aug 2025

6/10 Okay

Selda

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
felt like I overpaid for this hotel. Was not worth it, but the breakfast was really good and location is the best. Staff was super nice, I would try another hotel to get a better value
Stayed 3 nights in Aug 2025

10/10 Excellent

Claire

Stayed 1 night in Aug 2025

10/10 Excellent

Nikol

Stayed 2 nights in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
A little gem in the centre of Florence
Stayed 3 nights in Jul 2025

4/10 Poor

Marcel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location is great , breakfast is absolutely great , but I have to say that is a very old property, I stayed in room 102 ... the room was clean but the shower was nasty... the sheets were clean but the mattress stank , like pets were sleeping on it ... it was something stronger coming from under the sheets.... I communicated everything to the stuff... small things like clean better the shower and replace the mattress could make this place 4 or 5 stars I really hated it because of that !!! I wasn't able to relax because of the shower and the mattress smells... I was worried about catching something...
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Jul 2025

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