Standard Double or Twin Room
from $131
Cellai Boutique Hotel
4.0 out of 5.0
1.0
out of 5
Average Guest Review
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Recent guest reviews
When we walked into the hotel lobby it was beautiful, with paitings and statues strewn about in a very nicly lit and maintained floor. The receptionist was very pleasant and helpful with giving us directions to places we wanted to go see. We then walked up to our room and the pleasantries ended quickly. Upon walking in we were welcomed by an overwhelming wall of a perfume odor that we were only guessing was to mask the other odors that were hidden in the room. Our carpet was highly spotted with stains and although our room was a non-smoking room there was an ashtray proudly displayed on the table in the corner of the room. So we opened the windows to allow the room to breathe a little while we went out and saw the sights. We returned hours later and the perfume still lingered.As the noise outside our window was very loud due to heavy traffic of busses, garbage trucks, and motorcycles we closed the window, which did not do anything to dampen the noise. As our room was warm we attempted to turn the A/C on and no matter what function you used heat poured out. My wife looked in the cupboard for an extra pillow and only found 3 sets of extra blankets that were not even folded and were shoved into the cupoboard shelves leaving me to believe that they were used by previous guests. I forced myself to sleep by 8:00 P.M. so that I could leave the hotel the next morning. We ate from their breakfast buffet which was a very nice one in a very cute room off the lobby, again unlike the room we stayed in. We decided we would rather check out and wait at the train station for 2 and a half hours then to stay any longer in the hotel.I am hoping that the ratings that were provided by [...] prior to visit came from people that had much nicer rooms than our own, otherwise people have skewed ideas as to what warrants a decent hotel in europe. We stayed in many on this trip for around the same price that were amazing, in comparison this one fell way short for the same price. Do yourself a favor and look elsewhere.
We had high hopes for this hotel. It had gotten great reviews in a travel guide we had and online. It's too bad, but the rooms were filthy by US standards. The carpets were disgusting, the comforters were dirty. You could see stains on the pillows and mattresses though the sheets. Overall, we were very disappointed in our room. I actually looked under the bed and found a piece of fruit and other trash, none of which was ours. They need to replace all the bedding and give it some serious attention.
Hotel highlights
- Walking distance to Cathedral of Saint Mary of the Flower and Accademia Gallery
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Bar/lounge
Located in Historic Center - Downtown, Cellai Boutique Hotel is within a 10-minute walk of popular sights such as Accademia Gallery and Fortezza da Basso. This 4-star hotel has 58 guestrooms and offers free in-room WiFi, a fitness center, and a rooftop terrace. It's in central Florence and also a short walk from Cathedral of Saint Mary of the Flower and San Lorenzo Church.
Dining
Free buffet breakfast is offered each morning. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.
Rooms
All 58 soundproofed rooms provide refrigerators, minibars, and free newspapers. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, and bidets. Other standard amenities include safes, phones, and desks.
Property features
Guests staying at Cellai Boutique Hotel enjoy a fitness center, a rooftop terrace, and free WiFi in public areas. There's valet parking for a fee, as well as an airport shuttle for a fee (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this boutique hotel include a meeting room, a business center, and coffee/tea in a common area.
Reviews from Trip Advisor
83% of guests recommend this hotel
Total of 888 reviews
