Hotel City

Property class: 3

Choose dates to view prices

Photo gallery for Hotel City

A room with a green carpet, wicker furniture, a bar area with bottles, and stained glass windows.
A spacious lobby with marble flooring, black leather sofas, and a central coffee table.
A hotel with a yellow facade, green shutters, and a sign indicating it is a city hotel.
A hallway with a wooden reception desk, a mural of a landscape, and a stained glass ceiling.
A grand staircase with red carpeted steps and ornate metal railings, leading to a room with a wooden door and a blue-framed window.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Via Sant'Antonino 18, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪2 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Double Room with Private External Bathroom

7.4 out of 10
Good
(3 reviews)
  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

8.0 out of 10
Very good
(10 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Deluxe Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Deluxe Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Comfort Triple Room

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Family Suite

  • 366 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Double Room With Private External Bathroom

  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Florence

Located in Historic Centre of Florence, Hotel City is within a 5-minute walk of popular attractions such as Basilica of Santa Maria Novella and Piazza di Santa Maria Novella. The 20 rooms at this 3-star hotel include minibars, Smart TVs, and soaking bathtubs.

What's nearby

  • Piazza di Santa Maria Novella - 2 min walk - 0.1 miles
  • Basilica of Santa Maria Novella - 3 min walk - 0.2 miles
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.3 miles
  • Piazza del Duomo - 8 min walk - 0.5 miles
  • Piazza della Signoria - 10 min walk - 0.5 miles

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 27 min drive

Restaurants

  • ‪Antica Pasticceria Sieni - ‬2 min walk
  • ‪Antica Sosta degli Aldobrandi - ‬2 min walk
  • ‪Alibi Craft Beer & Kitchen - ‬1 min walk
  • ‪Ciro & Sons - ‬1 min walk
  • ‪Trattoria Da Guido - ‬1 min walk

About this property

Hotel City

At Hotel City, guests have access to free WiFi in public areas, a computer station, and local meal delivery service. Valet parking is available for EUR 35 per day. Multilingual staff at the front desk are standing by 24/7 to help with access to locker space, concierge services, and securing valuables. Additional amenities include an ATM, a TV in a common area, and a reception hall.
32-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Minibars, safes, and desks are other standard amenities.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (EUR 35 per day)
  • Secured, covered extended parking on site (EUR 35 per day)

Things to do

  • TV in common areas

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (24 inches high)
  • Smooth flooring in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways

More

  • Mosquito nets
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels

Food and drink

  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 60.0 per day
  • Cribs/infant beds are available for EUR 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: EUR 35 per day
  • Covered extended parking fee: EUR 35 per day
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 60.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? For a fee, this property offers valet parking, along with extended parking.
Property Registration Number IT048017A1QZJFLSUP

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel City Hotel
Hotel City Florence
Hotel City Hotel Florence

Frequently asked questions

Are free cancellation options available at Hotel City?

Hotel City offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel City?

As of Sep 14, 2026, prices found for a 1-night stay for 2 adults at Hotel City on Sep 15, 2026 start from $257, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel City?

This hotel is situated in Historic Centre of Florence, just steps from Piazza di Santa Maria Novella and Basilica of Santa Maria Novella, and within a short walk of Piazza del Duomo. You'll also find Ponte Vecchio and Cathedral of Santa Maria del Fiore less than a mile away.

Does Hotel City feature a casino?

No, Hotel City doesn't have a casino.

Is there an indoor pool at Hotel City?

No, there is no indoor pool at this hotel.

Does Hotel City have a restaurant that serves breakfast?

No, Hotel City doesn't have a restaurant that serves breakfast.

Does Hotel City allow pets to stay free of charge?

No, pets aren't allowed at Hotel City.

How close is the airport from Hotel City?

The closest major airport to Hotel City is Florence Airport, Peretola (FLR), which is 4.5 mi away (27 minutes by car).

Hotel City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 231 out of 355 reviews
Rating 8 - Good. 73 out of 355 reviews
Rating 6 - Okay. 37 out of 355 reviews
Rating 4 - Poor. 10 out of 355 reviews
Rating 2 - Terrible. 4 out of 355 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sathish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff. All Attractions nearby.would definitely recommend
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice boutique hotel. Very clean and a nice updated bathroom.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was so centrally located to all the places of interest. The staff was so helpful in helping us navigate the city.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Great location close to the train station.
Stayed 1 night in May 2026
Verified review

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is great - close to the train station, close to the central market, close to the main piazza, 6 minute walk to everything. Staff was helpful. Rooms were definitely dated a a little worn, but clean and comfortable.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Very unique room (very historical in nature)
Stayed 3 nights in May 2026
Verified review

8/10 Good

YU-CHUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Staffs are very helpful. Bunch of restaurants nearby and even has a small Asian grocery cross the street.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely establishment. Excellent location with a extremely friendly & helpful Staff. Room was clean and always attended too. Chill vibes.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Room was clean. Great location for shopping and restaurants nearby. Loved our stay.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic! It is 5mins from the train by walking and close to the center and a ton of shops and food spots. The staff was amazing, very friendly and helpful! Our room was great, very clean, stocked with extra bedding and a mini fridge. Great place and would recommend and go back.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Beth

Liked: Cleanliness, staff & service, amenities
The staff were very helpful and friendly. The breakfast was very nice. Make sure that you understand that the double rooms have completely separate bathrooms, accessible across the hallway. The bathroom is only yours, but it makes a difference.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Really nice staff, clean hotel and many things close by.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was a bit hard and AC was very loud. But very helpful staff and great location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Alda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights...very clean....very friendly housekeeping team made sure daily if all was good for us...very attentive....
Stayed 7 nights in Mar 2026
Verified review

6/10 Okay

Peter

Liked: Staff & service, property conditions & facilities
This hotel is very conveniently located. Close to the train station and the museum's are within walking distance. There is no shortage of places to eat. Launderettes are close easily walking distance. Mini marts are also close. All in all a convenient place to be.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, friendly and very helpful! Clean room, great location.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was convenient located close to the train station and historical district
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Ambrogio

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

brett kim

Liked: Cleanliness, amenities
Great hotel. Great location and great staff.
Stayed 8 nights in Oct 2025
Verified review

8/10 Good

sanjeev

Liked: Cleanliness
Clean rooms very courteous staff
Stayed 4 nights in Dec 2025
Verified review

4/10 Poor

Stephanie

Liked: Staff & service
Disliked: Cleanliness
We did not realize this was set in the “Chinatown” area. As we were looking for the Italian experience. The staff were very nice. Breakfast was good. The room itself had a smell to it and was hard to sleep. I feel bad for not a five star review, but if you’re looking for an Italian style experience and Hotel, this would not be the place. But if you don’t mind the area, then it might work for you, as it was reasonable. And right outside the alley was some very good shopping!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at Hotel City. Nice little boutique hotel, with clean room, excellent staff, and centrally located within a short walk of the Duomo and many of Florence’s attractions, restaurants, etc.
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner worked, 5 min walk from train station, mid town
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to add
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Tanja

Liked: Cleanliness, amenities, property conditions & facilities
Clean and good location - walkable
Stayed 2 nights in Nov 2025