Hotel Aurora3.0 out of 5.0
Recent guest reviews
This quaint hotel is nestled not far from stunning historic buildings in the heart of Florence. Across from the train station and regular bus services. It is a quaint hotel with spacious rooms and modern clean bathrooms. Breakfast is good although basic. The wifi connection can be slow as well. The staff are attentive and helpful especially Raffaele who has excellent interpersonal skills. Thank you Raffaele for your assistance and friendship. You are an asset to this hotel. We enjoyed our stay here and have fond memories to cherish.
The room was big but with no facility,small bathroom and our room had no view, it had a view to the pipe duct. It was not like the pictures in the website at all. All the facilities mentioned like iron, safe and ... was on demand and they got 20 euros of deposit for each which was annoying.The breakfast was good but the service was poor.
Stayed here for one night in July. Our room was very quiet despite the hotel being along a busy street across from the train station. Breakfast was very good. They held our bags after checkout. Front desk staff were welcoming and spoke great English. Would consider returning here if I were to return to Florence and wanted easy access to the train station.
I have now stayed in four different hotels along this road across from the train station; Aurora is not the fanciest of them, but it's probably my marginal favorite for a few reasons. They all have location as a plus, so that's a given for all of them. Here are the best things that make Aurora the winner among those hotels- small and cozy, with a friendly and helpful desk staff. Breakfast buffet is pretty good! It lacks the variety of some others nearby, but the basics are tasty enough for me. It also has a nice little walled courtyard in back that is absolutely delightful- I wound up enjoying being out there in the morning for breakfast more than I thought I would! I was there with 2 family members, and the room was quite spacious and comfortable; air conditioning could have been a little more efficient, but given the outside temperature and humidity, it was acceptable in the room. Bathroom was nice, spacious, two showerheads for "rain" or power-showering and water pressure was good. Here are the things that move it down from a higher rating- none of them made the stay utterly unpleasant, but forewarned is forearmed: it's a couple of floors in a multi-story building, and the elevator is a small, slow add-on. If you get a higher floor, be mindful of this (the staircase is beautiful, but not when you've just finished walking around Firenze all day). The walls are pretty thin; we had a boisterous family across from us and could hear them making noise in their room at night with the doors closed! Also, my daughter who slept in the spare bed by the window (which faced the street) reported that the sound of trains kept her awake for a good bit of the night. Toiletries in bathroom are pretty basic, and trying to get a few spare towels from the front desk was apparently deemed a security risk; it took a little fighting and negotiating to get some (note to hotel: they're not worth stealing, and we wouldn't even if they were on principle). I wouldn't mind staying at Aurora again if the rates were good enough to warrant it. It is comfortable enough and reasonably pleasant. There's a lot of competition in that part of the city, however, so I'd definitely research everything to ensure I was getting a good deal before I booked it (be mindful of their cancellation policy, which has a longer lock-in period than major chains tend to have. On the other hand, you don't have a lot of major chains in Firenze with good prices AND this kind of convenient location).
The hotel is right across the street, which makes it convenient for traveling to and from the hotel. Our daughter had an ear infection and the staff helped us find a doctor. We liked the omelettes for breakfast. We had a triple room so it was a fairly decent size. Due to the location, there are really no good views from the hotel. Our room overlooked the bus station.
I booked this hotel because of two things, good reviews and being so close to train station. We were disappointed once we checked in as our room looked old and had an unpleasant smell. We couldn't work out what the smell was. Also the TV was so small, there was no way we could watch anything unless we were sitting right in front of it! Breakfast was very basic and not enticing. They don't even have a toaster!! Customer service was good, attendants were pleasant and helpful. We would give them a good rating. Being so close to train station is definitely a plus. Bathroom facilities were good with a big shower. Hotel it's at the bottom end of 3 stars. We will not come back to stay there again.
Marco at Aurora went above and beyond to make our stay welcome. He is genuinely concerned with all the running of the hotel and the comfort and happiness of his customers. All the staff were friendly and helpful. The location is ideal being literally right across the road from the train station. Our room had lovely views of the Duomo and Fiesole in the distance. It can get a little noisy since it is on a main street, but for ease of transport connections for bus/train/tours it could not be better.
Great little hotel. Friendly staff. Clean rooms. Room was clesned by 12:00. Close to railway and many pickup points for tours. Good restaurants around. Breakfast standard. At least some omelette on the first morning. Wifi good. Not fast. Great price.
Booked online, picked this place because of the location. But, boy we got more than we expected. We were greeted with nice and warm welcome. Then the room...Giotto. First floor, large room, high ceiling with access to the garden. Modern aminities, wifi that's actually working. What not to like! Aurora Hotel is conveniently located accross the street from Santa Maria Novella train station which is very convenient and fits perfectly with our travel plans. Arriving early or late from our tours, no worries. Decided to leave Firenze at 9 pm, no problem. We walked around Firenze all day without our luggages because Aurora Hotel kept them for free. I can go on and on but I have to stop. Arrivederci 😍
This hotel is impeccably clean, staff are friendly and courteous, and food is great! it is walking distance from the transit, and to the great attractions of the city! I would definitely come back!!!!
- Walking distance to Cathedral of Saint Mary of the Flower and Santa Maria Novella Basilica and Museum
- Free breakfast
- Free WiFi in rooms and public areas
Located in Santa Maria Novella, Hotel Aurora is within a 10-minute walk of popular sights such as Santa Maria Novella Basilica and Museum and Fortezza da Basso. This 13-room, 3-star hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi. Centrally located in Florence, the hotel is also a short walk from Cathedral of Saint Mary of the Flower and Florence Baptistery.
Free breakfast is included with your stay. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.
Hotel Aurora's 13 rooms are soundproofed and provide minibars, laptop-compatible safes, and desks. Guests can expect to find free WiFi and digital TV. Bathrooms have hair dryers and free toiletries.
Hotel Aurora features free WiFi in public areas, express check-in, and express check-out. Valet parking is offered for EUR 25 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Additional amenities include laundry facilities, a garden, and a TV in a common area.
Reviews from Trip Advisor
72% of guests recommend this hotelTotal of 391 reviews