Five Islands Village Vacation Packages

I had such high expectations for this stay. The Pros: When we first arrived, the woman that checked us in was so nice. The room was nice and clean and looked exactly like the pictures. The view was beautiful and we loved the mini pool. The Cons: It’s “all inclusive” but you have to go during the breakfast, lunch and dinner hours. The service for the meals was really hit or miss, being mostly a miss. A few times the servers literally forgot about us. It took so long to order and get our food for dinner, we would not have gone if we weren’t starving. And even with all the waiting the food was still cold and not very good. I had the burger the first night and it was just burnt. Not chard but burnt. The fries were cold. The next night, I said I wouldn’t make the same mistake and got the fish. It had no seasoning and it was cold and our server seemed so annoyed, like she was being forced to work there. I get AI resorts don’t normally have the best food and I wasn’t expecting a bunch, but this food and service were so disappointing and the worst part of this trip. We left saying we’d never be back but looking back I think we would return, just with a new set of expectations. The room was great with amazing views. It doesn’t seem impossible to get a better menu and staff that’s more attentive.

The resort is relatively new and its cleanliness shows that, but the staff was ill equipped to deal with guest expectations at an all-inclusive resort (that was not cheap)! Restaurants only open certain hours, same with bars, closing up at 11 each night… and running out of ice by the pool is never acceptable. The food at Haven Grill was superb. Olympus is a mediterranean restaurant that didn’t have feta cheese. ?? Vespa as the Italian restaurant had great pizza, but the pasta dishes were really lacking - my polenta was mush and tge meatballs were too spicey to eat. My experience at Hunter’s Steakhouse was very good as I ordered the NY strip… but everyone at my table that ordered the ribeye were grossly disappointed! We ended the week paying for dinner at Pescari and the food was delicious… but the service was slow as molasses. Our reservations were at 8 and it was after 9 before any food ever made it to our table. It was 10 before we could order dessert and then we were rushed out for closing time. Overall, the trip away from home was very restful and the views and beach/pool combo were perfect. I think the bartenders and waiters could benefit from some higher end training. Good luck to you! Oh … one last thing… as a Marriott property, and I am a long-time Bonvoy member… it was pretty disappointing that I couldn’t get points for this nearly $6k trip!!

The damn frogs were beefin all night sounding like they were chilling in a rocking chair all night. Seaweed smell was cray in the mornings. BUT really enjoyed the spa, snorkeling excursion and friendliness of the staff. Oh and the coffee shop was a great perk.

The servers were amazing and very hospitable. Beach and pool were super easy to access

Beautiful beach. Staff generally friendly. Forced to eat buffet everyday as other restaurants booked up well in advance. Coffee smelt like goats and didn't taste much better. Took an hour to get a pizza by the beach. Limited top shelf booze...depended on what bar you were at.