Dar Al Andalous - Riad4.0 out of 5.0
Recent guest reviews
Very helpfull staff, kind and patient, the maid, cook and Rushid specially. Location in a quiet alley, 200 mts from the medina, 300 mts from the Blue Gate (Bab Boujloud) Traditional decoration and furniture. The room we got was spacious, with a sitting area, big bath and 2 sinks. Breakfast satisfying and fresh. Specify your needs because they have different kinds of rooms.
I could not image a better place to stay in Fes. The location was perfect, the food was amazing and hosts were very warm. The rooms are gorgeous too, with each overlooking the renovated courtyard. Our hosts were a warm family that made me want to stay much longer than 3 days.
We stayed here for a weekend at the start of an epic Morocco trip, joined by 12 other friends. Dar El Andalous was able to accommodate us all. The rooms were all ornate and quite unique; ours was 2-stories with a living room below and bedroom above. The management and staff were so lovely and welcoming, they worked very hard to accommodate our large group and varied needs. We took advantage of their cooking one evening, and it was one of the best meals of our entire trip. To top it off, they allowed us to invite a local traditional music group who we met in the street to play a concert on the rooftop. Everyone in the riad joined us for a jubilant dance party and it was awesome! The location is only a 5 minute walk to the gorgeous blue gate of the medina, ideally situated.
Not easy to find, though parking is on the street just around the corner (guarded, therefore safe, for 20 Dhm per night). The hotel building itself is fantastic, reminiscent of the luxuries of the past. We were warmly greeted with a cup of mint tea and chose to have our dinner there (250dhms per person - expensive but very good food and they catered to our specific dietary wishes). We also took a Hammam (like a Turkish bath) which was a very nice way to unwind. Look around and compare prices though. The room was fantastic, breakfast was the best we had in Morocco and plentiful. Say hello to Rashid, whose smile lit up our stay.
After traveling down hot, busy, crowded streets, the Dar Al Andalous was like an oasis. This Riad with 12 rooms had a grand lobby with beautiful tile work, gurgling fountain and green plants which put us immediately at peace. We were greeted by Zahra, so genteel and welcoming. We were 2 couples spending 5 nights here, and each of our rooms were very spacious with a large sitting area and 4-poster beds. Our meals were truly gourmet; several kinds of pancakes and eggs and fruits, yogurt and honey for breakfast, fantastic soups and tagines of all kinds, and Moroccan salads and wonderful desserts for dinner. Rashid served us well and was always there to pour more coffee, bring more goodies, etc. For finding places to go, Ottman and Zahra had many ideas for us, and Ottman even volunteered to walk us to a nearby park. The cooks and housekeepers were so nice. The whole experience was marvelous, and we hope to go there again.
The center court and lobby of this Riad is stunning--beautiful tile and wood. Our rooms were acceptable, the host very accommodating, and the traditional Moroccan dinner was excellent. It would be very difficult to find on one's own, but after our taxi from the train station dropped us off, we walked about a half a mile and voila! there it was. We were early but were welcomed anyway and shown to our rooms. The stairs are a bit challenging.
This was the best hotel experience I have had in Fes. The Riad itself is absolutely beautiful! I arrived late at night and it was after a very tiring desert trip. The hotel prepared dinner for me even though I was so tired I just went straight to bed. The owner is a fantastic host who took me in as more than a hotel guest but a friend. He showed me around his favorite gardens and took me to local restaurant. The wife is a fantastic cook who made the most delicious lamb and pear dish that I still cannot forget today! I even got the recipe which I am dying to try. As a single woman traveling to a new city in Morocco, in this place i felt like i was home! There is a butler that serves you breakfast which is included in the hotel price. For the price it's extremely reasonable. I absolutely loved the place so I even stayed for one more night! This place felt like it's home!
Even tho we had prepaid for everything from here (US) - when we got there late in the evening, the owner (a rather rude person) made us stand in the lobby as he explained why we had to pay extra for each bed in the rooms. He wouldn't even let us sit down or serve us tea (he could see we were all tired and had been driving most of the day) until he had our credit card info for the extra beds. We got 2 rooms - one downstairs and one upstairs. 4 flights up. 4 flights of narrow twisting steps in a dark hallway. Bathroom was on a different floor. In our room - we had no heat, safe didn't work, not a single extra power outlet to charge our phones. The "blanket" looked and smelled like it hadn't been washed in years. Paint was peeling from the walls. Tiles were missing. Bathroom floor had actual holes big enough to stub our toes. And no one is ever there to help you. The gentleman at the desk leaves around dinner time - and no one comes in till breakfast time. Good luck trying to get someone, anyone, to come turn the heat on, or unlock doors that seem to always be stuck. I must say this was the low point of an otherwise great 10d trip to Morocco, Stay away. Don't believe the pictures on this site - I wish I had some to post of the broken lobby tiles or torn carpets and couches.
We were on a three-week trip in Morocco and when I booked this hotel, I was thinking: eh, this must be another riad with 4.xx rating on tripadvisor with reviews submitted by its staffs... Even before knocking at the door, I still believed in the same way because it is located in a small and dark alley in an unimpressive residential area. However when I entered it, it is a completely different world from outside. The hotel certainly has a rich history and was recently renovated carefully, which looks more impressive than many medrasas/museums we visited during this trip. There is no terrace like in other riads, but you would not feel bored sitting in the patio and could not resist taking a few pictures before you leave. We booked the comfort suite but were upgraded to a very nicely decorated loft, with bedroom in the second floor and a spacious living room. The TV has a few channels (4 or 5) but anyway we are not staying in a riad for watching soap operas. Wifi and hot water works great. So basically it is equipped with all the must-haves, and on the other hand you don't feel like being on another business trip. We were served breakfast by Rachid who is extremely friendly and helpful. The breakfast is a bit monotone if you stay there for a few days but we are fine with that. We have not tried dinner there but you can choose from either a three-course set menu that costs 250dh (which is quite expensive in Moroccan standard) or order a la carte. For the location, it is a 3-minute walk to the Batha bus stop (you see a fountain there), where you can easily get a taxi using meters. It is an easy 5-10 minute walk to the Bab Bouljoud (blue gate), depending on how busy the streets are. Most of the touristic cheap eats are near Bab Bouljoud, also the two busiest commericial streets (Rue Talaa Kebira and Rue Talaa Sghira) are not far away. Although this hotel is not located in the center of Fes medina, unless you want to be waken up by the first prayer in the morning, this is probably the best possible location to be.
I could write a 10 page review about Mr. K. Mohammed the owner who resides at the hotel. His actions and behavior proved to be deceitful, dishonest, and manipulative, And while there are numerous complaints that could be presented about the manager who tried to sell her network marketing goods to us upon our arrival, it is the owner’s behavior that turned my family’s stay into the Single Worst Hotel stay in our combined 200 years of international travel experience. The long and short of it is that Mr. Mohammed promised he would issue a refund then turned around a lied to Expedia reps and said that he did not promise it. Then he harassed me by calling me incessantly on my cellphone while in Morocco trying to get me to call Expedia because he was then worried about the negative review backlash. Be warned---why stay at this place when there are so many other beautiful places to stay in Fes with decent management. Don’t risk it! Sadly, the hotel staff seemed to be tyrannized by the owner.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 132 reviews