Dar Al Andalous - Riad4.0 out of 5.0
Recent guest reviews
The center court and lobby of this Riad is stunning--beautiful tile and wood. Our rooms were acceptable, the host very accommodating, and the traditional Moroccan dinner was excellent. It would be very difficult to find on one's own, but after our taxi from the train station dropped us off, we walked about a half a mile and voila! there it was. We were early but were welcomed anyway and shown to our rooms. The stairs are a bit challenging.
This was the best hotel experience I have had in Fes. The Riad itself is absolutely beautiful! I arrived late at night and it was after a very tiring desert trip. The hotel prepared dinner for me even though I was so tired I just went straight to bed. The owner is a fantastic host who took me in as more than a hotel guest but a friend. He showed me around his favorite gardens and took me to local restaurant. The wife is a fantastic cook who made the most delicious lamb and pear dish that I still cannot forget today! I even got the recipe which I am dying to try. As a single woman traveling to a new city in Morocco, in this place i felt like i was home! There is a butler that serves you breakfast which is included in the hotel price. For the price it's extremely reasonable. I absolutely loved the place so I even stayed for one more night! This place felt like it's home!
Even tho we had prepaid for everything from here (US) - when we got there late in the evening, the owner (a rather rude person) made us stand in the lobby as he explained why we had to pay extra for each bed in the rooms. He wouldn't even let us sit down or serve us tea (he could see we were all tired and had been driving most of the day) until he had our credit card info for the extra beds. We got 2 rooms - one downstairs and one upstairs. 4 flights up. 4 flights of narrow twisting steps in a dark hallway. Bathroom was on a different floor. In our room - we had no heat, safe didn't work, not a single extra power outlet to charge our phones. The "blanket" looked and smelled like it hadn't been washed in years. Paint was peeling from the walls. Tiles were missing. Bathroom floor had actual holes big enough to stub our toes. And no one is ever there to help you. The gentleman at the desk leaves around dinner time - and no one comes in till breakfast time. Good luck trying to get someone, anyone, to come turn the heat on, or unlock doors that seem to always be stuck. I must say this was the low point of an otherwise great 10d trip to Morocco, Stay away. Don't believe the pictures on this site - I wish I had some to post of the broken lobby tiles or torn carpets and couches.
We were on a three-week trip in Morocco and when I booked this hotel, I was thinking: eh, this must be another riad with 4.xx rating on tripadvisor with reviews submitted by its staffs... Even before knocking at the door, I still believed in the same way because it is located in a small and dark alley in an unimpressive residential area. However when I entered it, it is a completely different world from outside. The hotel certainly has a rich history and was recently renovated carefully, which looks more impressive than many medrasas/museums we visited during this trip. There is no terrace like in other riads, but you would not feel bored sitting in the patio and could not resist taking a few pictures before you leave. We booked the comfort suite but were upgraded to a very nicely decorated loft, with bedroom in the second floor and a spacious living room. The TV has a few channels (4 or 5) but anyway we are not staying in a riad for watching soap operas. Wifi and hot water works great. So basically it is equipped with all the must-haves, and on the other hand you don't feel like being on another business trip. We were served breakfast by Rachid who is extremely friendly and helpful. The breakfast is a bit monotone if you stay there for a few days but we are fine with that. We have not tried dinner there but you can choose from either a three-course set menu that costs 250dh (which is quite expensive in Moroccan standard) or order a la carte. For the location, it is a 3-minute walk to the Batha bus stop (you see a fountain there), where you can easily get a taxi using meters. It is an easy 5-10 minute walk to the Bab Bouljoud (blue gate), depending on how busy the streets are. Most of the touristic cheap eats are near Bab Bouljoud, also the two busiest commericial streets (Rue Talaa Kebira and Rue Talaa Sghira) are not far away. Although this hotel is not located in the center of Fes medina, unless you want to be waken up by the first prayer in the morning, this is probably the best possible location to be.
I could write a 10 page review about Mr. K. Mohammed the owner who resides at the hotel. His actions and behavior proved to be deceitful, dishonest, and manipulative, And while there are numerous complaints that could be presented about the manager who tried to sell her network marketing goods to us upon our arrival, it is the owner’s behavior that turned my family’s stay into the Single Worst Hotel stay in our combined 200 years of international travel experience. The long and short of it is that Mr. Mohammed promised he would issue a refund then turned around a lied to Expedia reps and said that he did not promise it. Then he harassed me by calling me incessantly on my cellphone while in Morocco trying to get me to call Expedia because he was then worried about the negative review backlash. Be warned---why stay at this place when there are so many other beautiful places to stay in Fes with decent management. Don’t risk it! Sadly, the hotel staff seemed to be tyrannized by the owner.
I've never requested so much help from staff in a place I've stayed before. They were ALWAYS willing to help with a smile and dedicating all the time possible, even making phone calls to stores to give me directions later. Rashid was so good and Zahra is just a star manager; super friendly and a great support. Even if the place hadn't been as cozy and nice as it is, the service would have compensated for anything missing. The food was very nice too. I would recommend this place to anyone, the location was so convenient to visit the Medina by walking.
Avoid this trap! We booked a day trip out of Fez with a tour Company who had nice reviews in Tripadvisor.... But when we arrived to this Riad we been told that the price we booked the trip for is very expensive as they offered the same trip for cheaper price, so we cancelled the first booking and book their offer. till here everything was alright. On the departure day our driver showed up with an old van with dirty seats as we founded that the trip was shared with other tourists who come into the same trap as we did, the driver who was supposed to tell us about the Country and locals traditions ended up speaking only french... If you are looking for a real tour avoid Dar Al Andalous offers
This 800 year old Riad is beautifully restored and is ideally located just inside the Medina. It offers a sanctuary from the mayhem of the Medina but within a short walk of all the action. Facilities are good but the star feature of this Riad are the two staff, Rashid and Olia, who attended our every need/wish with friendship and charm..they epitomised the concept of Riad accommodation..home away from home..and Olia's Morrocan quinine was exceptional!
This was our first visit to Morocco and were exhausted after almost 12 hours of travelling. As we walked to the riad, I have to admit we were a bit skeptical. However, the riad was a visual treat! Tiles, inlay, painted ceilings, carved wooden doors and windows, gave testimony to the hard work and love that was put into the restoration of this 80 year old riad. The owner, Mr. Mohammad, is always here to greet his guests, he ensured that we were given a meal as soon as walked in and it was one of the best dinners I have ever eaten. The dinner is cooked on site and is absolutely delicious and plentiful. The breakfast is very good as well. Rashid the helper/cook is always around and happy to help guests. The rooms are clean and very beautiful! A tour into the the Medina, or to the atlas mountains etc., with a guide, can easily be arranged by Mr. Mohammad. If you want to live close to the medina, (5 min walk to the blue gate) I would highly recommend Dar Al-Andalous, for the luxury, grandeur and comfort that it offers.
Only stayed here for one quick night, but the Riad was clean and very well maintained and decorated. The common area when you first walked in was very large and open air. They were also able to accommodate us by serving us an early breakfast as we were leaving on a desert tour very early in the morning. I wish we had stayed another night!
- Close to Medersa Bou-Inania and University of Al-Karaouine
- Free continental breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Located in Fes El Bali, Dar Al Andalous - Riad is within a mile (2 km) of popular sights such as Medersa Bou-Inania and University of Al-Karaouine. This 12-room, 4-star hotel has a full-service spa along with free in-room WiFi and a rooftop terrace. Der Batha Museum and Blue Gate are a short walk away.
Start your day off right with a free continental breakfast, served each morning from 7:30 AM to 10:30 AM. Enjoy a bite to eat at Traditional Restaurant, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the 2 coffee shops/cafés, and mingle with other guests at the free daily manager's reception.
All 12 air-conditioned accommodations feature dining areas. Guests can expect to find free WiFi and TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include refrigerators, minibars, and free bottled water.
A full-service spa, a rooftop terrace, and free WiFi in public areas are featured at Dar Al Andalous - Riad. You can take advantage of extended parking for a fee, along with a shuttle from the airport to the hotel (available on request) for EUR 20 per vehicle. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include coffee/tea in a common area, laundry facilities, and a porter/bellhop.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 123 reviews