They did not return my deposit fast.
First time in Benecia the staff was very friendly and helpful. I asked for a quiet room and the staff paced me in a top floor room toward the back of the building. It would have been even better if I was on the North side away from the freeway. Overall happy with my stay.
Hotel recently remodeled. Very nice staff, pool looked amazing(never got a chance to get in it though). Breakfast very good. We will stay again!! Also, only a short drive to the waterfront where there are some really good restaurants!!
Building was newly remodeled and very clean. Staff all very nice and a great breakfast with lots of options. Each day the have a theme and post it on the wall so you know what will be served! We fully enjoyed our stay. Family with toddler and infant.
the pool wasnt warm and the hot tub was dirty right after it opened and the guy serviced it. the vending machine in my floor wouldnt take a five dollar bill so i went up a floor. the vending machine on the next floor ate my two dollars and gave me nothing. the shower curtain was STINKY! and there was blood on the waqll in the bathroom
The Check in was super fast and the lady at tje front desk was very nice and helpful. What we didn't liked is that the room wasn't very clean and it had a strong smell of smoking. Other than that we liked that the hotel was in a good location for where we were visiting.
friendly staff; convenient location; decent breakfast
A very nice hotel! No problems or issues encountered during my stay. I’d stay there again.
The lady who welcomed me at the front desk was great. Always smiling and very friendly. The room was excellent. It even had a stove top. It had a huge tub with jets, that was very relaxing.! I definetly recomend this hotel
Be clear when reserving a room that you do not want a smoking room- when I booked my stay I arrived at hotel and was told my room was a smoking room. And the hotel was sold out for the night and pretty much I could not do anything about it. Nice staff and it hotel was realistically clean. Just too bad I was in smoking room.
This hotel was quite nice id have to say staff was courtious and the room was very very clean . Id recomend this place to anybody
This was an ok hotel. It was inexpensive for the area. Others were $200+ a night. We wanted to go to wine country without the huge tag. The hallways were warm. The room was clean.
It was ok hotel. the only one thing i didn't like, no restaurants around.
Very friendly staff. Housekeeping was very good.would definitely recommend. Enjoyed the Breakfast & pool. Will stay again.
Regular room. Nothing special. Decent place to stay overnight and price affordable.
A warm welcome from GW friendly staff and their delivery of guest services were excellent.
Well furnished rooms in this smart hotel, close to trendy Benicia dining and shopping. Friendly efficient staff. Breakfast offering just OK.
Checked in during the early evening and was given a large room with a king-sized bed and whirlpool tub. Hot breakfast across the hall was included. Hotel has easy access to freeways.
Best Western Plus Heritage Inn is located within a mile (2 km) of Benicia Capitol State Historic Park and Benicia Fire Museum. This 96-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Start your day off right with a free buffet breakfast.
The 96 rooms have an array of amenities, including microwaves, coffee makers, and free weekday newspapers. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards. Housekeeping is available on request.
Guests of Best Western Plus Heritage Inn have access to an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include a spa tub, conference space, and a 24-hour business center.
They did not return my deposit fast.
First time in Benecia the staff was very friendly and helpful. I asked for a quiet room and the staff paced me in a top floor room toward the back of the building. It would have been even better if I was on the North side away from the freeway. Overall happy with my stay.
Hotel recently remodeled. Very nice staff, pool looked amazing(never got a chance to get in it though). Breakfast very good. We will stay again!! Also, only a short drive to the waterfront where there are some really good restaurants!!
Building was newly remodeled and very clean. Staff all very nice and a great breakfast with lots of options. Each day the have a theme and post it on the wall so you know what will be served! We fully enjoyed our stay. Family with toddler and infant.
the pool wasnt warm and the hot tub was dirty right after it opened and the guy serviced it. the vending machine in my floor wouldnt take a five dollar bill so i went up a floor. the vending machine on the next floor ate my two dollars and gave me nothing. the shower curtain was STINKY! and there was blood on the waqll in the bathroom
The Check in was super fast and the lady at tje front desk was very nice and helpful. What we didn't liked is that the room wasn't very clean and it had a strong smell of smoking. Other than that we liked that the hotel was in a good location for where we were visiting.
friendly staff; convenient location; decent breakfast
A very nice hotel! No problems or issues encountered during my stay. I’d stay there again.
It is a pleasure to read you enjoyed a nice stay with us and we definitely look forward to your next arrival!