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Recent guest reviews

Hotel recently remodeled. Very nice staff, pool looked amazing(never got a chance to get in it though). Breakfast very good. We will stay again!! Also, only a short drive to the waterfront where there are some really good restaurants!!

Building was newly remodeled and very clean. Staff all very nice and a great breakfast with lots of options. Each day the have a theme and post it on the wall so you know what will be served! We fully enjoyed our stay. Family with toddler and infant.

the pool wasnt warm and the hot tub was dirty right after it opened and the guy serviced it. the vending machine in my floor wouldnt take a five dollar bill so i went up a floor. the vending machine on the next floor ate my two dollars and gave me nothing. the shower curtain was STINKY! and there was blood on the waqll in the bathroom

The Check in was super fast and the lady at tje front desk was very nice and helpful. What we didn't liked is that the room wasn't very clean and it had a strong smell of smoking. Other than that we liked that the hotel was in a good location for where we were visiting.

friendly staff; convenient location; decent breakfast

A very nice hotel! No problems or issues encountered during my stay. I’d stay there again.

The lady who welcomed me at the front desk was great. Always smiling and very friendly. The room was excellent. It even had a stove top. It had a huge tub with jets, that was very relaxing.! I definetly recomend this hotel

Be clear when reserving a room that you do not want a smoking room- when I booked my stay I arrived at hotel and was told my room was a smoking room. And the hotel was sold out for the night and pretty much I could not do anything about it. Nice staff and it hotel was realistically clean. Just too bad I was in smoking room.

This hotel was quite nice id have to say staff was courtious and the room was very very clean . Id recomend this place to anybody

This was an ok hotel. It was inexpensive for the area. Others were $200+ a night. We wanted to go to wine country without the huge tag. The hallways were warm. The room was clean.

It was ok hotel. the only one thing i didn't like, no restaurants around.

Very friendly staff. Housekeeping was very good.would definitely recommend. Enjoyed the Breakfast & pool. Will stay again.

Regular room. Nothing special. Decent place to stay overnight and price affordable.

A warm welcome from GW friendly staff and their delivery of guest services were excellent.

Well furnished rooms in this smart hotel, close to trendy Benicia dining and shopping. Friendly efficient staff. Breakfast offering just OK.

Checked in during the early evening and was given a large room with a king-sized bed and whirlpool tub. Hot breakfast across the hall was included. Hotel has easy access to freeways.

Room was nice and clean. Right off freeway. Had connecting rooms.

I needed a place for one nite in Benicia This motel was near enough to central down town. The breakfast was more than I expected. Being disabled and needing a cane to walk, the staff was helpful with serving me from the buffet. I would stay there again. The only thing i would change is disabled access curbing at all entrances.

E 2nd St Benicia CA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Best Western Plus Heritage Inn is located within a mile (2 km) of Benicia Capitol State Historic Park and Benicia Fire Museum. This 96-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast.


Rooms

The 96 rooms have an array of amenities, including microwaves, coffee makers, and free weekday newspapers. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards. Housekeeping is available on request.


Property features

Guests of Best Western Plus Heritage Inn have access to an outdoor pool, a fitness center, and a spa tub. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Standard Room, 1 King Bed, Non Smoking, Kitchenette

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Non Smoking, Balcony

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Heritage Inn

Everyone (5) Business (4) Couples (9) Family (7) Other (2) Friends (1)
5
Everyone

By on May 31, 2020

5
Family with small children

Hotel recently remodeled. Very nice staff, pool looked amazing(never got a chance to get in it though). Breakfast very good. We will stay again!! Also, only a short drive to the waterfront where there are some really good restaurants!!

By on Jul 20, 2019

5
Family with small children

Building was newly remodeled and very clean. Staff all very nice and a great breakfast with lots of options. Each day the have a theme and post it on the wall so you know what will be served! We fully enjoyed our stay. Family with toddler and infant.

By on Jul 20, 2019

2
Everyone

the pool wasnt warm and the hot tub was dirty right after it opened and the guy serviced it. the vending machine in my floor wouldnt take a five dollar bill so i went up a floor. the vending machine on the next floor ate my two dollars and gave me nothing. the shower curtain was STINKY! and there was blood on the waqll in the bathroom

By on Jun 4, 2019

3
Family with small children

The Check in was super fast and the lady at tje front desk was very nice and helpful. What we didn't liked is that the room wasn't very clean and it had a strong smell of smoking. Other than that we liked that the hotel was in a good location for where we were visiting.

By , from Santa Maria CA on May 6, 2019

4
Everyone

friendly staff; convenient location; decent breakfast

By on Dec 12, 2018

5
Everyone

By on Dec 5, 2018

5

superb staff who were welcoming and genuine.

Everyone

A very nice hotel! No problems or issues encountered during my stay. I’d stay there again.

By on Jun 14, 2018

Review comment responded on Jul 26, 2018

It is a pleasure to read you enjoyed a nice stay with us and we definitely look forward to your next arrival!

5

awesome night!

Other

The lady who welcomed me at the front desk was great. Always smiling and very friendly. The room was excellent. It even had a stove top. It had a huge tub with jets, that was very relaxing.! I definetly recomend this hotel

By on Jun 3, 2015

3

quick out of town trip

Couples

Be clear when reserving a room that you do not want a smoking room- when I booked my stay I arrived at hotel and was told my room was a smoking room. And the hotel was sold out for the night and pretty much I could not do anything about it. Nice staff and it hotel was realistically clean. Just too bad I was in smoking room.

By on May 21, 2015

Best Western Plus Heritage Inn

1955 E 2nd St, Benicia, CA 94510
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