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The Palace Hotel

Property class: 3

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Photo gallery for The Palace Hotel

A multi-story building with the sign "PALACE" on the top.
Lobby sitting area
A spacious restaurant with high ceilings, large windows, and modern furnishings.
A hotel room with a large bed, two smaller beds, a desk with a chair, a small table with two chairs, and a balcony with a railing.
Bar (on property)

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Church Road, Southend-on-Sea, England, SS1 2AL
  • Place, Adventure Island
    ‪3 min walk‬
  • Place, Southend Pier
    ‪3 min walk‬
  • Place, Southend Beach
    ‪3 min walk‬
  • Airport, London (SEN-Southend)
    ‪8 min drive‬

Room options

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Sea View

A hotel room with a large bed, bedside lamps, a desk with a computer, and a view of the outside balcony.

Standard Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

A hotel room with a large bed, two smaller beds, a desk with a chair, a small table with two chairs, and a balcony with a railing.

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Southend-on-Sea

The Palace Hotel places you within a 10-minute stroll of Southend Pier and Adventure Island. This 137-room, 3-star hotel has conveniences like a restaurant, 24-hour room service, and free in-room WiFi.

What's nearby

  • Adventure Island - 3 min walk - 0.2 miles
  • Southend Pier - 3 min walk - 0.2 miles
  • Southend Beach - 3 min walk - 0.2 miles
  • Three Shells Beach - 4 min walk - 0.3 miles
  • Southend-on-Sea City Hall - 17 min walk - 0.9 miles

Getting around

  • Southend Central Station - 6 min walk
  • Stansted Airport (STN) - 79 min drive

Restaurants

  • ‪Utopia Coffee Lounge - ‬2 min walk
  • ‪Clarkes Fish & Chips - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Fish & Wish - ‬5 min walk
  • ‪Taco Bell - ‬5 min walk

About this property

The Palace Hotel

Guests of The Palace Hotel enjoy access to free WiFi in public areas, meeting rooms, and conference space. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a business center, a terrace, and laundry facilities.
50-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, portable fans, and laptop-compatible safes are also available. Change of towels is available on request.

Similar properties

A modern building with a curved facade, large windows, and a parking lot with cars.
Holiday Inn Southend by IHG
Southend-on-Sea
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,001 reviews
$75 nightly
The price is $90
Nov 1 - Nov 2
Total with taxes and fees
Holiday Inn Southend by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 25 per day)

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pier View

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,767 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Portable fan
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per pet, per day
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 12.00 for adults and GBP 12.00 for children
  • Nearby parking fee: GBP 25 per day (656 ft away)
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 06530365

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Park Inn Palace
Park Inn Palace Southend-on-Sea
Park Inn Radisson Palace
Park Inn Radisson Palace Hotel
Park Inn Radisson Palace Hotel Southend-on-Sea
Park Inn Radisson Palace Southend-on-Sea
Park Inn Southend-on-Sea
Radisson Palace Southend-on-Sea
Radisson Southend-on-Sea
Southend-on-Sea Radisson
Park Inn By Radisson Palace Southend-On-Sea Essex
Park Inn Radisson Palace Southend-on-Sea Hotel
Park Inn By Radisson Palace Southend-On-Sea Essex
Park Inn by Radisson Palace Southend on Sea
Park Inn by Radisson Palace Southend-on-Sea Hotel
Park Inn by Radisson Palace Southend-on-Sea Southend-on-Sea

Frequently asked questions

Are free cancellation options available at The Palace Hotel?

The Palace Hotel offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Palace Hotel?

As of Oct 12, 2026, prices found for a 1-night stay for 2 adults at The Palace Hotel on Oct 18, 2026 start from $92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Palace Hotel?

Located steps from Adventure Island, this hotel is in Southend-on-Sea, and within a 10-minute walk of Southend Beach and Three Shells Beach. You'll also find Genting Casino and Southend-on-Sea City Hall less than a mile away.

Does The Palace Hotel include a casino at the property?

No, The Palace Hotel doesn't have a casino.

Will I find an indoor pool at The Palace Hotel?

No, there is no indoor pool at this hotel.

Does The Palace Hotel have a restaurant with a breakfast menu?

Yes, The Palace Hotel serves continental breakfast for a surcharge each morning at Pier View.

Will The Palace Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Palace Hotel for a fee of GBP 20 per pet, per day. The property also provides food and water bowls.

How close is the airport from The Palace Hotel?

The closest major airport to The Palace Hotel is London (SEN-Southend), which is 3 mi away (15 minutes by car). Another top airport is London City Airport (LCY), which is around 28.7 mi away.

Does The Palace Hotel have a wedding venue?

There are wedding services available at The Palace Hotel if that's in your vacation plans.

The Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 292 out of 1001 reviews
Rating 8 - Good. 284 out of 1001 reviews
Rating 6 - Okay. 187 out of 1001 reviews
Rating 4 - Poor. 130 out of 1001 reviews
Rating 2 - Terrible. 108 out of 1001 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff.. a great stay had by my family
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location,staff friendly and helpful
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value great breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious roo.s, beautiful well-maintained building, close to the beach, staff very helpfull and always available, the Air Conditioner was not funcioning but we had a fan in the room. The best choice to spend the time on holiday or sray near the sea, definetly will recommend it and visit again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The stuff were great and helpful
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Absolutely fantastic
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good value for money. Large rooms. No parking though.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness
Basic clean rooms but fine if you are planning on being out most of the time. Family room was spacious with a great view of the pier. Excellent location for seafront attractions and high st shops. We ate breakfast in Tomassi's which is 3min walk away. Decent hotel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
One night stay all good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, really nice rooms and amazing view of Southend pier. Very nice friendly staff. My only negative point is that breakfast is overpriced and cold be improved. Would definitely still go back though!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, WIFI was excellent the view was amazing and the room was massive
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff, the proximity to beach and shops. Had to stay 3 more nights because flight was cancelled and it was no problem for them
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and the staff go above and beyond. The carpets definitely need updating throughout the hotel as had some bleach stains on them but the bedding was fresh and clean, as were the toilet/bathroom areas and the food was great.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Everything was broken, no air con, TV weren't working. Breakfast was dry was £12. Weren’t showing World Cup games either
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Was Nice stay for 2 nights. 24 hrs access to the reception. Had a nice seafront view luxury bedroom . 10/10 . Staff was polite n nice. Thanks the palace hotel for your serving will visit again
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness
Great basic stay, everything was brilliant
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I have booked Seaview room. It was excellent. Came with balcony. Loved it.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
Tired hotel. Disinterested staff especially reception which was frankly dreadful. What could be a wonderful hotel in a fantastic location is way overpriced and average. You can't check in until 3pm but have to be out by 11am. Lastly the breakfast is at best average. There's a cafe down the road on the seafront that does a better breakfast.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The rooms were clean, the staff were very nice, however the whole hotel needs a remodel. The carpets in rooms were very old. Breakfast was ok.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff friendly & helpful.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time here
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great sea view nice clean room
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay . Sea front hotel
Stayed 1 night in Jun 2025