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The Palace Hotel

3.0 star property

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Photo gallery for The Palace Hotel

Front of property
Property amenity
Family Room | In-room safe, desk, soundproofing, iron/ironing board
Breakfast, lunch and dinner served
Meeting facility

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
Church Road, Southend-on-Sea, England, SS1 2AL
  • Place, Adventure Island
    ‪3 min walk‬
  • Place, Southend Pier
    ‪3 min walk‬
  • Place, Southend Beach
    ‪3 min walk‬
  • Airport, London (SEN-Southend)
    ‪8 min drive‬

Room options

Standard Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, Sea View

Standard Room, Sea View | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, iron/ironing board

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Southend-on-Sea

The Palace Hotel places you within a 10-minute stroll of popular attractions such as Southend Pier and Adventure Island. This 137-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Adventure Island - 3 min walk - 0.2 miles
  • Southend Pier - 3 min walk - 0.2 miles
  • Southend Beach - 3 min walk - 0.2 miles
  • Three Shells Beach - 4 min walk - 0.3 miles
  • Sealife Adventure - 9 min walk - 0.5 miles

Getting around

  • Southend Central Station - 6 min walk
  • Stansted Airport (STN) - 79 min drive

Restaurants

  • ‪Utopia Coffee Lounge - ‬2 min walk
  • ‪Craftwerk Beers - ‬3 min walk
  • ‪The Last Post (Wetherspoon) - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Chinnery's - ‬6 min walk

About this property

The Palace Hotel

Guests of The Palace Hotel enjoy a gym, free WiFi in public areas, and meeting rooms. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include conference space, a business center, and a terrace.
50-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, portable fans, and laptop-compatible safes are also available. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Exterior
Holiday Inn Southend by IHG
Southend-on-Sea
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,006 reviews
$76 nightly
The price is $91
Jun 14 - Jun 15
Total with taxes and fees
Holiday Inn Southend by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 25 per day)

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pier View

Things to do

  • Billiards/pool table
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,767 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Portable fan
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per pet, per day
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 12.00 for adults and GBP 12.00 for children
  • Nearby parking fee: GBP 25 per day (656 ft away)
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 06530365

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Park Inn Palace
Park Inn Palace Southend-on-Sea
Park Inn Radisson Palace
Park Inn Radisson Palace Hotel
Park Inn Radisson Palace Hotel Southend-on-Sea
Park Inn Radisson Palace Southend-on-Sea
Park Inn Southend-on-Sea
Radisson Palace Southend-on-Sea
Radisson Southend-on-Sea
Southend-on-Sea Radisson
Park Inn By Radisson Palace Southend-On-Sea Essex
Park Inn Radisson Palace Southend-on-Sea Hotel
Park Inn By Radisson Palace Southend-On-Sea Essex
Park Inn by Radisson Palace Southend on Sea
Park Inn by Radisson Palace Southend-on-Sea Hotel
Park Inn by Radisson Palace Southend-on-Sea Southend-on-Sea

Frequently asked questions

Are free cancellation options available at The Palace Hotel?

The Palace Hotel offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Palace Hotel?

As of Jun 7, 2026, prices found for a 1-night stay for 2 adults at The Palace Hotel on Jun 17, 2026 start from $93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Palace Hotel?

Located steps from Adventure Island, this hotel is in Southend-on-Sea, and within a 10-minute walk of Three Shells Beach and Southend Beach. You'll also find Sealife Adventure and Genting Casino less than a mile away.

Is there parking available at The Palace Hotel?

No, this hotel doesn't offer parking.

Does The Palace Hotel include a casino at the property?

No, The Palace Hotel doesn't have a casino.

Will I find an indoor pool at The Palace Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Palace Hotel?

Couples staying at this hotel will appreciate amenities like 24-hour room service as well as a restaurant and a bar/lounge.

Are there hot tubs at The Palace Hotel?

No, there isn't a spa tub at this hotel.

Does The Palace Hotel have a restaurant with a breakfast menu?

Yes, The Palace Hotel serves continental breakfast for a surcharge each morning at Pier View.

Will The Palace Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Palace Hotel for a fee of GBP 20 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at The Palace Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from The Palace Hotel?

The closest major airport to The Palace Hotel is London (SEN-Southend), which is 3 mi away (15 minutes by car). Another top airport is London City Airport (LCY), which is around 28.7 mi away.

Are there rooms with balconies at The Palace Hotel?

No, you won't find guestrooms with balconies at The Palace Hotel.

Does The Palace Hotel have a wedding venue?

There are wedding services available at The Palace Hotel if that's in your vacation plans.

The Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 291 out of 1002 reviews
Rating 8 - Good. 286 out of 1002 reviews
Rating 6 - Okay. 189 out of 1002 reviews
Rating 4 - Poor. 128 out of 1002 reviews
Rating 2 - Terrible. 108 out of 1002 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in Jan 2026
Verified

8/10 Good

kirsty

Liked: Cleanliness
Great basic stay, everything was brilliant
Stayed 1 night in Nov 2025
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff friendly & helpful.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great sea view nice clean room
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Teneica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time here
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Elaine Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very helpful.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
so welcoming and let us check in early
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

vidyut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay . Sea front hotel
Stayed 1 night in Jun 2025
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities
Room was clean, staff were friendly, bed was comfortable, two heaters provided so nice and warm, lots of towels. Could've done with a few more pillows for the bed and I couldn't find the TV remote.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Mark

Disliked: Cleanliness, amenities, property conditions & facilities
Room was old and needed updating. Hotel staff were nice. Food was terrible.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Stuart

Liked: Amenities
I love Monbijou, Berlin is my 2nd home… this hotel is superb, close to where I meet people in Hackescher Markt.. for tourists it’s a must, close to Spree & all sites ❤️🇩🇪
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Richard

Liked: Staff & service, amenities
Friendly staff Stained carpets and curtains in the bedroom
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jaime

Liked: Cleanliness, staff & service
Staff were amazing room was a good size only issue we had were the carpets they really need new ones
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Angela

Liked: Staff & service, amenities
An amazing hotel, would unreservedly recommend.
Stayed 2 nights in May 2025
Verified

8/10 Good

Katherine

Liked: Staff & service
Disliked: Property conditions & facilities
A bit shabby, with an amazing sea view, large rooms and a decent breakfast!
Stayed 3 nights in May 2025
Verified

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and location are good. The beds and pillows were quite uncomfortable.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

family night away

our room was beautiful and big. beds comfy and air conditioning perfect
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Bozena

Liked: Cleanliness, staff & service, property conditions & facilities
All round great place and staff,just parking isn't great
Stayed 1 night in Oct 2025
Verified

8/10 Good

Roland

Liked: Cleanliness
Basic hotel but reasonable value for money
Stayed 1 night in May 2025
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay with lovely staff - thanks
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Joseph

Liked: Amenities
Great hotel I would recommend this hotel to anybody
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, friendly staff and very comfortable
Stayed 2 nights in Oct 2024
Verified

2/10 Terrible

Wolfram

Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirty and dated hotel, mold in the rooms, breakfast not good.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Danny

Disliked: Cleanliness, amenities, property conditions & facilities
The staff are very nice and helpful. The room carpets and furniture are very old and stained. I would not stay in this hotel again unless it was renovated.
Stayed 3 nights in Nov 2025

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