Mountain Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Mountain Inn & Suites

Breakfast area
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Front of property
Gym

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Explore the area

View in a map
2002 Temple Hill Rd, Erwin, TN, 37650
  • Place, Nolichucky River
    ‪3 min walk‬
  • Place, Erwin Linear Trail
    ‪8 min walk‬
  • Place, Bristol Motor Speedway
    ‪40 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪39 min drive‬

Room options

Suite, 1 King Bed, Non Smoking (Jacuzzi)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(28 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Honeymoon Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Erwin

Mountain Inn & Suites places you within a 10-minute stroll of Erwin Linear Trail and Nolichucky River. This 61-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Nolichucky River - 3 min walk - 0.2 miles
  • Erwin Linear Trail - 8 min walk - 0.4 miles
  • East Tennessee State University - 19 min drive - 20.3 miles
  • Bristol Motor Speedway - 40 min drive - 40.5 miles
  • Hot Springs Resort And Spa - 46 min drive - 43.9 miles

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 40 min drive

Restaurants

  • ‪Pal's Sudden Service - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Solo Cafe - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Pizza Plus - ‬2 min drive

About this property

Mountain Inn & Suites

Guests of Mountain Inn & Suites enjoy a gym, free WiFi in public areas, and conference space. There's free parking if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free newspapers, and free local calls.
Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 215 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1998
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Mountain Inn & Suites.

Property is also known as

Mountain Erwin
Mountain Inn Erwin
Mountain Inn & Suites Hotel
Mountain Inn & Suites Erwin
Mountain Inn & Suites Hotel Erwin

Frequently asked questions

Are free cancellation options available at Mountain Inn & Suites?

Mountain Inn & Suites offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mountain Inn & Suites?

As of Jun 23, 2026, prices found for a 1-night stay for 2 adults at Mountain Inn & Suites on Jun 24, 2026 start from $119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Mountain Inn & Suites?

This hotel in Erwin is within a 10-minute walk of Nolichucky River and Erwin Linear Trail. You'll also find Rock Creek Park and Erwin City Hall within a short drive.

Is parking available on site at Mountain Inn & Suites?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Mountain Inn & Suites have a casino on the premises?

No, Mountain Inn & Suites doesn't have a casino.

Is there an indoor pool at Mountain Inn & Suites?

No, there is no indoor pool at this hotel.

Is Mountain Inn & Suites good for couples?

Couples staying at this hotel will appreciate amenities like a gym plus some guestrooms include a mountain view and free WiFi.

Are there hot tubs at Mountain Inn & Suites?

No, there isn't a spa tub at this hotel.

Does Mountain Inn & Suites have a restaurant with a breakfast menu?

No, Mountain Inn & Suites doesn't have a restaurant that serves breakfast.

Does Mountain Inn & Suites allow pets to stay free of charge?

No, pets aren't allowed at Mountain Inn & Suites.

Are there connecting rooms at Mountain Inn & Suites?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Mountain Inn & Suites?

The closest major airport to Mountain Inn & Suites is Tri-Cities, TN (TRI-Tri-Cities Regional), which is about 25 mi away.

Are there rooms with balconies that I can book at Mountain Inn & Suites?

No, you won't find guestrooms with balconies at Mountain Inn & Suites.

Mountain Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 173 out of 527 reviews
Rating 8 - Good. 184 out of 527 reviews
Rating 6 - Okay. 103 out of 527 reviews
Rating 4 - Poor. 44 out of 527 reviews
Rating 2 - Terrible. 23 out of 527 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Theresa

Disliked: Cleanliness, amenities, property conditions & facilities
Pets not allowed. 2nd floor room had a horrible smell that I thought smelled like mold, mildew and chemicals. It gave me a headache and irritated my eyes. They did let me have another room on the 3rd floor that was much better. But overall the hotel looks rundown with peeling wallpaper and many little things that just weren’t fixed properly. So-called breakfast was skimpy and only ultra processed garbage, no eggs or any real food.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Virgil

Liked: Cleanliness, amenities, property conditions & facilities
Given very hotels in town this place is awesome! Nice view. Clean. Friendly staff.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Cassie

Liked: Cleanliness
We froze. Arrive about 8:30ish. The heat was not turned on in the room, prior to areival, which is fine. However, after TWO HOURS of the heat set to gull blast, as high as the max aettings would go....we were still freezing. And we were wearing layers from our ski clothes. Heated vests. Hand warmers. Went to the fron desk, and we got an extra blanket. Amd were told it was because we had a large room, it takes a long time. We even filled the jacuzzi with just hot water twice to try ro heat the room. We left the heat on high all night, and when we got up at 10am, the room was still freezing. Will not return, a cold room is not okay. Especially during a snow storm, and there were no other cars larked in the larking lot that night. The curtains in our room were also shredded, and i took a picture just in case they try to charge me.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Janeese

Disliked: Amenities
only 2 plugs in the room. The bed was very hard good housekeeping and clean.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities
Clean room. Friendly staff. Great service. Breakfast ok but near great coffee shops, restaurants and sights. Beautiful country nearby.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

DeeAnna

Liked: Cleanliness, staff & service, amenities
Clean rooms and excellent staff!
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all the staff was awesome, very accommodating. Hotel was a bit aged and pool had not been reopened from Helene but visit was in November, and who uses a pool in Tennessee in November? Breakfast was fresh and tasty, had enough for me, and I LIKE breakfast. I will be going back!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff was great, shower water very hot which was great.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

LEE

Disliked: Amenities
Hotel was fine.. pool and hot tub unusable and nasty. old hotel but clean clean inside. trash all around the outside of the building. staff was nice
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Lindsay

Disliked: Staff & service, amenities, property conditions & facilities
Customer service was non existent. Terrible
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Deborah

Liked: Staff & service
Disliked: Property conditions & facilities
Very damp rooms. Fridge not working at all.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Asa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stop and rest on a long journey.

It was perfectly situated for my needs. Although it could have been amazing if there were a few more features. Such as a few chairs outside to sit in while enjoying the great views.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Lisa

Disliked: Property conditions & facilities, room comfort

Makeover

The carpet needs to be removed in the rooms. It’s very old and looks dirty. Also the room needs a fresh coat of paint.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Thomas

Disliked: Property conditions & facilities
Pool was drained except for 2 feet of brown water… not like advertised in the picture had a musty smell.. elevator went out… no restaurants only one next door was empty…
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great stay. The staff and accommodations were very nice. I’d stay here again,
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Kristi

Disliked: Cleanliness, staff & service, property conditions & facilities
The pool and hot tub are closed! It said nothing about that online or in the emails. I get there was a flood but why not tell guests what to expect. We brought pool toys and planned our stay around the fact that you had a hot tub plus the pool. The reason we decided on this hotel entirely was closed with no knowledge to us, the guest. No money was offered back. The halls stink and the lady at the desk told me how lucky they are to even be open. So we as the guest were just the unlucky ones. I get it, and my heart goes out but a quick email to say the pool and hot tub were not open and could not even go outside to that area would have solved the problem.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Considering the flood they had in the fall things were pretty good. Pool and hot tub not running yet which we missed. beds were comfortable. Kitchen not fully functional so only continental breakfast available.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A clean place

Very clean and comfortable.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Jack

Disliked: Amenities, property conditions & facilities
The property does not presently live up to the posted pictures. The price paid was pretentiously exorbitant for the experience. As it turned out, the pool was drained, the fitness center was in shambles, and when you follow the signs to "vending," on the first and third floors only, you can get ice, but no snacks or drinks. One would imagine that last item not to be a problem, except that when arriving late, the shell station next door was not open, so forget having any type of a bottle of hydration. These rooms should be priced around $65/night while the ammenities are not functioning, rather than the ridiculous amount I paid. We decided to depart early.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Levi

Liked: Amenities, property conditions & facilities
Was great
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Hillary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room a/c didn't work. Finally after sweating for hours, I asked about a fan and got moved to the highest floor where once again the air wasnt working. It wad absolutely miserable. The night staff was awful and had to wait until they finished their cigarettes before they would tend to the desk. 10/10 don't recommend.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

MICHELLE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the fact staff changed our room from a bed that had dirty sheets however beds have springs that poke into your back Outdated rooms ,no air conditiining in halls /common areas,no hot breakfast,what was offered was not edible/smashed bread ,plain cereal flakes old milk.No soap in public restrooms.No hot water in our private bathroom sink ,smelled mildewy in hotel ,paint chipping from ceilings No microwave to cook own food so must travel to eat.No pool/jacuzzi or workout room as stated on hotel site.The area was hit hard from the hurricane last year but this hotel structure withstood it well !! Needs new beds and Update All amenities/rooms/ac. NOT worth the price and risky to people with asthma which my husband has.
Stayed 3 nights in Jun 2025