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Recent guest reviews

The hotel itself was fine. But there were definitely some guests that ruined the stay. Loud noises at all hours of the night and a random fire alarm pulled at 4 am.

It would be nice to be able to get an adult beverage.

it was nice i prefer regular pullows not the little ones

Just old and dated. Suite? It was a regular size hotel room with a dividing wall down the middle. Definitely not worth the money. Radisson should be ashamed to attach there name to this property. Too many other options around that property. Next time I go home will stay at another Airport area Hotel.

Everything was fine

Quiet..clean..location

Friendly quiet

There were some friendly staff... but the older lady in the morning was down right rude! House keeping never came in to clean or switch the towels but sure did go in our room while we were gone... and the only reason we knew was because our door was broken and had to be shut a certain way to make sure it couldn’t be opened without the key... and allot of times when we came be our door could be pushed open without the key!!! One lady in her mid years at the front desk who mainly works the evening shift was amazing!!! Always tried to make sure everyone was happy!! You have to reserve the pool for an hour for just your family and the chlorine/bleach literally was lighting my daughters hair because it was so strong! House keeping was friendly anytime we walked past them we said hi and got no reply they straight ignored us most the time!

Room was great. It was clean. We did enjoy the stay.

Breakfast was a joke....it was nothing to eat even the website said the hotel provides breakfast plus terrible internet.

Great hotel and close to all finger lake region area of attraction

Staff is always welcoming and friendly. Nice people!

Free daily breakfast, Laundry service available, house keeping, Fresh cookies near the front desk, heated pool.

Good clean hotel. Going through external renovations. Quiet. Friendly staff.

The only issue I had isn’t even much, but there was a clump of hair on the edge of the bath tub. That was gross but other than that, we loved the place and will definitely be back.

Location............................................

E Mall Rd Horseheads NY

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Indoor pool
  • Fitness center

Country Inn & Suites by Radisson, Big Flats (Elmira), NY is located within a few miles (5 km) of Museum at the Depot and Bethany Village. This 3-star hotel has 70 rooms and welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free breakfast is included with your stay and is served each morning.


Rooms

The 70 rooms are air-conditioned and have an array of amenities, including coffee makers, free weekday newspapers, and free local calls. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Safes and ironing boards are also standard.


Property features

Guests staying at Country Inn & Suites by Radisson, Big Flats (Elmira), NY enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 7 per day. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, a meeting room, and a library.

Room options

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 1 Bedroom, Accessible, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Everyone (16) Couples (2) Family (15)
3
Family with small children

The hotel itself was fine. But there were definitely some guests that ruined the stay. Loud noises at all hours of the night and a random fire alarm pulled at 4 am.

By on Apr 29, 2022

5
Business Business

It would be nice to be able to get an adult beverage.

By on Mar 13, 2022

4
Family

it was nice i prefer regular pullows not the little ones

By on Nov 21, 2021

3
Family

Just old and dated. Suite? It was a regular size hotel room with a dividing wall down the middle. Definitely not worth the money. Radisson should be ashamed to attach there name to this property. Too many other options around that property. Next time I go home will stay at another Airport area Hotel.

By on Jul 23, 2021

4
Family

Everything was fine

By on Jul 5, 2021

5
Everyone

Quiet..clean..location

By on May 20, 2021

4
Partner Couples Family

Friendly quiet

By on Apr 21, 2021

3
Family with small children Family

There were some friendly staff... but the older lady in the morning was down right rude! House keeping never came in to clean or switch the towels but sure did go in our room while we were gone... and the only reason we knew was because our door was broken and had to be shut a certain way to make sure it couldn’t be opened without the key... and allot of times when we came be our door could be pushed open without the key!!! One lady in her mid years at the front desk who mainly works the evening shift was amazing!!! Always tried to make sure everyone was happy!! You have to reserve the pool for an hour for just your family and the chlorine/bleach literally was lighting my daughters hair because it was so strong! House keeping was friendly anytime we walked past them we said hi and got no reply they straight ignored us most the time!

By on Apr 20, 2021

5
Everyone

Room was great. It was clean. We did enjoy the stay.

By on Mar 7, 2021

3
Everyone

By on Jan 1, 2021

Country Inn & Suites by Radisson, Big Flats (Elmira), NY

105 E Mall Rd, Horseheads, NY 14845
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