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Holiday Inn Express Ellensburg

2.5 out of 5.0

Recent guest reviews

Excellent hotel, staff was nice. Lower rating due to they cancelled my prepaid reservation because of an influx of guests for weather. reserved room in a lesser hotel. Obtained room & upgrade the next night. Front desk staff was awesome. Working on getting refund. Will stay there again.

Our stay was great. The staff were excellent The breakfast was good.

The room was clean, the breakfast had a wonderful variety of options. Staff was courteous.

The staff was exceptional from check in to check out, my Son forgot his shave kit and the staff provided complimentary shave kit items, we were quite impressed!

The room was clean and well organized, and the hotel overall was exactly what we needed.

Good hotel to stay for couple of nights during a business trip. Very good breakfast and room views.

I paid for a king bed with a hot tub room. It was the most expensive listed with for this hotel. Instead of reserving what I paid for I was reserved in a standard room and no hot tub, however no price adjustment was made. I was overcharged for my room by 40.00 The hotel representative acknowledged that I paid the rate for their hot tub room, but since it was not properly reserved they gave those rooms to other guests. No adjustment was offered and I was stuck with less then a room that I paid for. Then I was asked if I wanted a receipt and then told I could not have one because I was and "Online" customer. unresponsive and disrespectful. Will not go there again and may not use your online service again. Poor experience all around

Room looked worn, bedding and towels thin. Generic shampoo and conditioner. Room did not feel clean. Eggs were spongy and quality of food not great. For $144 in Ellensburg, not good buy. Found out later there is a new Best Western for less.

Very friendly staff, very clean rooms, perfect location. We stayed here for a concert at the Gorge. Usually we camp at the venue, but because it was later in the year than usual, we decided to play it safe and stay in a hotel. This place was perfect...about 30 minutes away, easy in/out, and right next door to Starbucks. Our only complaint was a very loud upstairs neighbor who was stomping around their room at 1 a.m., but that happens sometimes. Next time we will just request the top floor. The staff was very helpful and friendly. The room was larger than we expected with everything we needed, including a fold out couch! Microwave, fridge/freezer even! We will definitely stay there again if we do another concert when the weather may not be great for tent camping.

Attending 50th class reunion. Hotel has great access to restaurants, gas stations, fast food, ect. I checked in late Friday night and in the morning while I was taking my shower I noticed mold around the edge of the tub. I notified the cleaning people and they said they would take care of it .... NOT. They did nothing. I checked out Sunday morning without taking my shower as I didnt want to be exposed to the mold. At the front desk I informed them of the situation. They said they would check into it. I left to return home.

Great Experience!

Came to Ellensburg for the Yakima River Canyon Marathon, which starts a short walk from the hotel. The staff were friendly, the rooms and amenities just what they should be for this class hotel; overall, this was a positive experience.

Room were very nice - large. Breakfast area was fantastic - unfortunatley pool down for repair - could go next door - went and their pool closed for cleaning.

One of the best stays for the money in a long long time. Rooms were nice, staff friendly, good breakfast. Hard to find anything negative. I can't see staying anywhere else in Ellensburg, WA>

This hotel had a very nice room,(suite) pool, complimentary breakfast, and location. The front desk staff, however, seemed disinterested and rude.

We stayed 2 nights and found the hotel staff friendly, the room big and clean, and the place was quiet. The Express breakfast was good with hot tasty food, although they were a little slow on our first morning refilling the dishes. We will definitely stay there again.

I had no significant problems. The rooms were more than adequate. The complimentary breakfast was very good. The closest thing I had to a problem was that the WIFI signal was a bit weak. I will probably return to Ellensburg to fish the Yakama River, and when I do I will stay at the Holiday Inn Express

1620 Canyon Road Ellensburg WA

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Holiday Inn Express Ellensburg is located within a few miles (5 km) of Central Washington University and West Ellensburg Park. This 66-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour fitness center. Located centrally in Ellensburg, it's also near Ellensburg Rodeo and Wild Goose Casino.


Dining

Free breakfast is included with your stay.


Rooms

All of Holiday Inn Express Ellensburg's 66 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can enjoy free WiFi and satellite TV. Free newspapers, free local calls, and hair dryers are also available.


Property features

At Holiday Inn Express Ellensburg, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Room, 1 King Bed, Non Smoking (LEISURE)

King 1 | Sleeps 2

Room, 1 King Bed, Jetted Tub

King 1 | Sleeps 2

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, Non Smoking

King 1 | Queen 1 | Sleeps 2

Guest reviews for Holiday Inn Express Ellensburg

Couples (6) Business (4) Family (5) Other (2)
4

great hotel

Couples

Excellent hotel, staff was nice. Lower rating due to they cancelled my prepaid reservation because of an influx of guests for weather. reserved room in a lesser hotel. Obtained room & upgrade the next night. Front desk staff was awesome. Working on getting refund. Will stay there again.

By on Nov 28, 2014

4

good

Families

Our stay was great. The staff were excellent The breakfast was good.

By on Jul 1, 2014

4

great stay

Couples

The room was clean, the breakfast had a wonderful variety of options. Staff was courteous.

By on Apr 3, 2014

5

passing through

Families

The staff was exceptional from check in to check out, my Son forgot his shave kit and the staff provided complimentary shave kit items, we were quite impressed!

By on Sep 23, 2013

4

comfortable and clean

BusinessTravelers

The room was clean and well organized, and the hotel overall was exactly what we needed.

By on Mar 10, 2013

4

successful business trip

BusinessTravelers

Good hotel to stay for couple of nights during a business trip. Very good breakfast and room views.

By on Feb 6, 2013

1

overpriced and i did not get what i paid for

Families

I paid for a king bed with a hot tub room. It was the most expensive listed with for this hotel. Instead of reserving what I paid for I was reserved in a standard room and no hot tub, however no price adjustment was made. I was overcharged for my room by 40.00 The hotel representative acknowledged that I paid the rate for their hot tub room, but since it was not properly reserved they gave those rooms to other guests. No adjustment was offered and I was stuck with less then a room that I paid for. Then I was asked if I wanted a receipt and then told I could not have one because I was and "Online" customer. unresponsive and disrespectful. Will not go there again and may not use your online service again. Poor experience all around

By on Dec 17, 2012

2

mediocre

BusinessTravelers

Room looked worn, bedding and towels thin. Generic shampoo and conditioner. Room did not feel clean. Eggs were spongy and quality of food not great. For $144 in Ellensburg, not good buy. Found out later there is a new Best Western for less.

By on Mar 2, 2011

4

will definitely stay again!

Couples

Very friendly staff, very clean rooms, perfect location. We stayed here for a concert at the Gorge. Usually we camp at the venue, but because it was later in the year than usual, we decided to play it safe and stay in a hotel. This place was perfect...about 30 minutes away, easy in/out, and right next door to Starbucks. Our only complaint was a very loud upstairs neighbor who was stomping around their room at 1 a.m., but that happens sometimes. Next time we will just request the top floor. The staff was very helpful and friendly. The room was larger than we expected with everything we needed, including a fold out couch! Microwave, fridge/freezer even! We will definitely stay there again if we do another concert when the weather may not be great for tent camping.

By on Oct 3, 2010

2

the good, the bad, and the ugly

Singles

Attending 50th class reunion. Hotel has great access to restaurants, gas stations, fast food, ect. I checked in late Friday night and in the morning while I was taking my shower I noticed mold around the edge of the tub. I notified the cleaning people and they said they would take care of it .... NOT. They did nothing. I checked out Sunday morning without taking my shower as I didnt want to be exposed to the mold. At the front desk I informed them of the situation. They said they would check into it. I left to return home.

By on Aug 8, 2010