6/10 Okay
jenny
Traveled with family and small children
Sep 22, 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
My husband and I stayed for 2 nights. While the hotel is new it has a feeling of they ran out of money while building and decided to open it anyways. Everything there feels very cheap, there is only 1 elevator for the entire hotel and it is extremely slow, at one point we waited 5 minutes for the elevator.
Once we checked in and got to our room, my husband had to spend 30 minutes on the phone with the hotels IT department because we had no wifi, this is such a problem for the hotel that thsy have signs in each room the phone number for the IT department. We never did get working internet the whole time we were there, which you couldn't even watch tv without it. We had no linens at all in the bathroom. So i had to go to the front desk and spend 15 minutes waiting in line so I could get towels. The next morning we ran out of hot water for our showers. The vent for the bathroom would only stay on for about 30 seconds. The room itself was clean but again, everything just felt very cheap. The windows only had blinds, no curtains, so it didn't feel very private and there is absolutely no way of blocking out the morning sun, so don't expect to be able to sleep in. When I went to the front desk to complain about all the issues, i stood there for around 10 minutes and there was not an employee to be found.
The area itself felt secure, however there is really nothing in the area unless you want to go to a truck stop. Overall I was very disappointed and would never stay here again
jenny
Stayed 2 nights in Sep 2025