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SureStay Hotel by Best Western Bardstown General Nelson

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Bardstown General Nelson

Exterior
Reception
Lobby
Garden
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
411 West Stephen Foster Ave, Bardstown, KY, 40004
  • Place, Spalding Hall
    ‪3 min walk‬
  • Place, Bardstown Art Gallery
    ‪5 min walk‬
  • Place, My Old Kentucky Home State Park
    ‪14 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(45 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Bardstown

SureStay Hotel by Best Western Bardstown General Nelson places you within a 5-minute walk of Basilica of St Joseph Proto-Cathedral and Bardstown Art Gallery. This 48-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Basilica of St Joseph Proto-Cathedral - 2 min walk - 0.1 miles
  • Spalding Hall - 3 min walk - 0.2 miles
  • Bardstown Art Gallery - 5 min walk - 0.3 miles
  • Bardstown Civil War Museum - 14 min walk - 0.8 miles
  • My Old Kentucky Home State Park - 14 min walk - 0.8 miles

Getting around

  • Louisville Intl. Airport (SDF) - 47 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Lee's Famous Recipe Chicken - ‬3 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬3 min drive
  • ‪Tropical Smoothie Cafe Bardstown - ‬3 min drive

About this property

SureStay Hotel by Best Western Bardstown General Nelson

SureStay Hotel by Best Western Bardstown General Nelson features free WiFi in public areas, meeting rooms, and a business center. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Additional amenities include a seasonal outdoor pool, a computer station, and laundry facilities.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other standard amenities include private yards, refrigerators, and microwaves.
Recreational amenities at the hotel include a seasonal outdoor pool.

Similar properties

Reception
Distill-Inn
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  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,554 reviews
$138 nightly
The price is $152
Jul 12 - Jul 13
Total with taxes and fees
Distill-Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

SureStay Hotel by Best Western Bardstown General Nelson Hotel
General Nelson Inn Bardstown
General Nelson Bardstown
General Nelson

Frequently asked questions

What's there to see close to SureStay Hotel by Best Western Bardstown General Nelson?

This hotel is located in Bardstown, just steps from Spalding Hall and Oscar Getz Museum of Whiskey, and within a short walk of Bardstown Art Gallery. You'll also find Bardstown Civil War Museum and Fine Arts Bardstown Society less than a mile away.

How much does it cost to stay at SureStay Hotel by Best Western Bardstown General Nelson?

As of Jun 28, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Bardstown General Nelson on Jul 5, 2026 start from $98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at SureStay Hotel by Best Western Bardstown General Nelson?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does SureStay Hotel by Best Western Bardstown General Nelson feature a casino on the premises?

No, SureStay Hotel by Best Western Bardstown General Nelson doesn't have a casino.

Is there an indoor pool at SureStay Hotel by Best Western Bardstown General Nelson?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 10:00 PM and the seasonal pool is normally open from June until September.

What will couples enjoy most about a stay at SureStay Hotel by Best Western Bardstown General Nelson?

Couples staying at this hotel will appreciate amenities like a hydromassage showerhead as well as a seasonal outdoor pool and a free daily breakfast.

Are there hot tubs at SureStay Hotel by Best Western Bardstown General Nelson?

No, there isn't a spa tub at this hotel.

Does SureStay Hotel by Best Western Bardstown General Nelson have a restaurant with a breakfast menu?

SureStay Hotel by Best Western Bardstown General Nelson offers free self-serve breakfast each morning though there is no restaurant.

Does SureStay Hotel by Best Western Bardstown General Nelson allow pets to stay for free?

No, pets aren't allowed at SureStay Hotel by Best Western Bardstown General Nelson though service animals are welcome.

Are there connecting rooms at SureStay Hotel by Best Western Bardstown General Nelson?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from SureStay Hotel by Best Western Bardstown General Nelson?

The closest major airport to SureStay Hotel by Best Western Bardstown General Nelson is Louisville Intl. Airport (SDF), which is about 29.8 mi away.

Are there rooms with balconies that I can book at SureStay Hotel by Best Western Bardstown General Nelson?

No, there aren't any guestrooms at SureStay Hotel by Best Western Bardstown General Nelson that offer a balcony.

SureStay Hotel by Best Western Bardstown General Nelson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 436 out of 947 reviews
Rating 8 - Good. 376 out of 947 reviews
Rating 6 - Okay. 88 out of 947 reviews
Rating 4 - Poor. 34 out of 947 reviews
Rating 2 - Terrible. 13 out of 947 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice breakfast.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Seth

Liked: Cleanliness
Good value stay and location centralized in town. Staff was very friendly!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful. Rooms were very clean. Location was great
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great place to stay.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Was an ok place to stay.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Daina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for BourbonFest
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quaint facility with a friendly helpful staff. We will stay there again!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Krystina

Liked: Cleanliness, staff & service, amenities
Great staff!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Beds comfortable, quiet surroundings, walkable to main downtown attractions.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and very accommodating and super nice staff.
Stayed 5 nights in Sep 2025
Verified

6/10 Okay

James

I liked the room they gave me was away from the highway and fairly quiet.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, nice location and breakfast was good.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Lee Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice one night stay traveling
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was excellent, would definitely go there again
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean place to stay
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was a great added bonus!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, nice bathroom, quiet, great breakfast
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, great location!!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, property conditions & facilities
Room is very clean, staff are all so sweet, and the breakfast is very good too! We had a very pleasant stay and room temp and bed comfort was great! We will def stay again even though it’s not a huge room and it’s an older hotel, it’s well kept up. Great location too!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable beds. Breakfast was good.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly at check in, and super helpful with all requests.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Eszter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, breakfast was also great.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Carter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice. Their breakfast was excellent. The property was very well kept.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Clean for being an older hotel. Little pricey for type of hotel but overall great!!
Stayed 4 nights in Jun 2025