SureStay Hotel by Best Western Bardstown General Nelson

2.5 star property
Hotel in Bardstown with free breakfast and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Bardstown General Nelson

Garden
Free daily self-serve breakfast
Exterior
Reception
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

View in a map
411 West Stephen Foster Ave, Bardstown, KY, 40004
  • Place, Spalding Hall
    ‪3 min walk‬
  • Place, Bardstown Art Gallery
    ‪5 min walk‬
  • Place, My Old Kentucky Home State Park
    ‪14 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪48 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Bardstown

SureStay Hotel by Best Western Bardstown General Nelson places you within a 5-minute walk of Basilica of St Joseph Proto-Cathedral and Bardstown Art Gallery. This 48-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Basilica of St Joseph Proto-Cathedral - 2 min walk - 0.1 miles
  • Spalding Hall - 3 min walk - 0.2 miles
  • Bardstown Art Gallery - 5 min walk - 0.3 miles
  • Bardstown Civil War Museum - 13 min walk - 0.7 miles
  • My Old Kentucky Home State Park - 14 min walk - 0.8 miles

Getting around

  • Louisville Intl. Airport (SDF) - 47 min drive

Restaurants

  • ‪Wendy's - ‬2 min drive
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Mammy's Kitchen - ‬9 min walk
  • ‪Taco Bell - ‬4 min drive
  • ‪Scout & Scholar Brewing - ‬11 min walk

About this property

SureStay Hotel by Best Western Bardstown General Nelson

Hotel in Bardstown with free breakfast and a seasonal outdoor pool
SureStay Hotel by Best Western Bardstown General Nelson features free WiFi in public areas, meeting rooms, and a business center. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Additional amenities include a seasonal outdoor pool, a computer station, and laundry facilities.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other standard amenities include private yards, refrigerators, and microwaves.
Recreational amenities at the hotel include a seasonal outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

SureStay Hotel by Best Western Bardstown General Nelson Hotel
General Nelson Inn Bardstown
General Nelson Bardstown
General Nelson

Frequently asked questions

What's there to see close to SureStay Hotel by Best Western Bardstown General Nelson?

This hotel is located in Bardstown, just steps from Spalding Hall and Oscar Getz Museum of Whiskey, and within a short walk of Bardstown Art Gallery. You'll also find Bardstown Civil War Museum and Fine Arts Bardstown Society less than a mile away.

How much does it cost to stay at SureStay Hotel by Best Western Bardstown General Nelson?

As of Nov 25, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Bardstown General Nelson on Dec 21, 2025 start from $98.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay Hotel by Best Western Bardstown General Nelson?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does SureStay Hotel by Best Western Bardstown General Nelson feature a casino on the premises?

No, SureStay Hotel by Best Western Bardstown General Nelson doesn't have a casino.

Is there an indoor pool at SureStay Hotel by Best Western Bardstown General Nelson?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 10:00 PM and the seasonal pool is normally open from June until September.

Is SureStay Hotel by Best Western Bardstown General Nelson good for couples?

Couples staying at this hotel will appreciate amenities like a hydromassage showerhead as well as a seasonal outdoor pool and free breakfast.

Are there hot tubs at SureStay Hotel by Best Western Bardstown General Nelson?

No, there isn't a spa tub at this hotel.

Does SureStay Hotel by Best Western Bardstown General Nelson have a restaurant with a breakfast menu?

SureStay Hotel by Best Western Bardstown General Nelson offers free self-serve breakfast each morning though there is no restaurant.

Does SureStay Hotel by Best Western Bardstown General Nelson allow pets to stay for free?

No, pets aren't allowed at SureStay Hotel by Best Western Bardstown General Nelson though service animals are welcome.

Does SureStay Hotel by Best Western Bardstown General Nelson have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from SureStay Hotel by Best Western Bardstown General Nelson?

The closest major airport to SureStay Hotel by Best Western Bardstown General Nelson is Louisville Intl. Airport (SDF), which is about 29.8 mi away.

Are there rooms with balconies at SureStay Hotel by Best Western Bardstown General Nelson?

No, at SureStay Hotel by Best Western Bardstown General Nelson, there aren't any guestrooms that list a balcony.

Reviews

SureStay Hotel by Best Western Bardstown General Nelson Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 419 out of 918 reviews
Rating 8 - Good. 369 out of 918 reviews
Rating 6 - Okay. 86 out of 918 reviews
Rating 4 - Poor. 32 out of 918 reviews
Rating 2 - Terrible. 12 out of 918 reviews

Reviews

8/10 Good

Jeremy, Sunny Hills

Traveled with group
Liked: Cleanliness, staff & service
Room was clean, bed was comfy. They offered free hot breakfast with your stay. My only disappointment was the fridge didn’t get cold enough, and the pool wasn't available
Stayed 5 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly at check in, and super helpful with all requests.
Stayed 1 night in Aug 2025

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Carter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice. Their breakfast was excellent. The property was very well kept.
Stayed 2 nights in Aug 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Beds comfortable, quiet surroundings, walkable to main downtown attractions.
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander, St Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was a great added bonus!
Stayed 1 night in Jul 2025

10/10 Excellent

Albert, Ft Walton Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable beds. Breakfast was good.
Stayed 2 nights in Aug 2025

6/10 Okay

Alexander

Stayed 1 night in Jul 2025

8/10 Good

Bobby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stairs and the bed to sofy and we had no body soap.
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice older motel. Nice pool. Good breakfast. Nice experience. Would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My wife and I were VERY pleased. Great place.

My wife and I were very pleased. Everything about this place was great. Check in, room, bathroom, beds, TV, place to hang clothes, lighting, breakfast, convenient location, check out, everything was great. Why can't all hotels just do it right? This place knows how to provide a clean, comfortable room with a TV that's easy to use and working fixtures in the bathroom. What more could you want?
Stayed 3 nights in Jul 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Lee Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice one night stay traveling
Stayed 1 night in Jul 2025

8/10 Good

bethany m, burlington

Liked: Amenities, property conditions & facilities
Pool area was awesome and the breakfast lady was fantastic, room was clean but I do think they need to spray for bugs in and around the rooms, other than that I would stay here again
Stayed 2 nights in Jul 2025

6/10 Okay

randy

Stayed 3 nights in Jul 2025

10/10 Excellent

Toni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun Family Vacation

We have stayed at this hotel many times. It is clean, and comfortable. We love the pool, the breakfast, and the close proximity to town.
Stayed 1 night in Jul 2025

10/10 Excellent

Bryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Lindsay, Saint Louis

Stayed 4 nights in Jul 2024

8/10 Good

Brian

Stayed 2 nights in Jun 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Clean for being an older hotel. Little pricey for type of hotel but overall great!!
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Tub backed up however the staff was great in relocating us to another move.
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Like outdoor seating provided.
Stayed 1 night in Apr 2025

8/10 Good

sandy

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Comfortable

The rooms were nice and clean. It was comfortable. The bathrooms were a little small but clean and there eas a bidet as well which i usually don't see in hotels. The parking is a little cramped but managed. The hotel is close to downtown so you can go explore close and it was nice. The staff were very nice and accommodating.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Apr 2025