Good stay.
Place very dirty blood on bed sheets dust everywhere
Frustrating that you spend good money at their dining choices which are the only options within a reasonable option and you can't warm up your leftovers because their is no microwave. They say so not to have a fire hazards but I think the iron would be just as likely.
No fridge in room, but did like free drinks in casino/ food court area
The front desk folks were outstanding. Everything else was sub-par at best. One restaurant open and that is nothing more than a snack bar with bad food. C’mon - the Elevators were dirty. When the restaurants were open - the food was horrible. Smoking in the casino - complete turn off. Room was sub-par too. Would never stay there again.
Casino
The whole two days I was at the property there was no running hot water... When went down to speak with the manager and asked for a full refund she stated that I could not get one because I went through a third party and cop me out just for food as if me taking care of my personal hygiene we're not of importance...
Very nice Hotel. Casino very big.
no restaurants no transportation to casino from hotel
Rooms were very nice, everywhere was very clean, Binions was exceptional, server Jennifer was the best. Had a great time with band Saturday night. Would definitely go again.
Extremely prompt check in
We were very impressed with the staff. Very attentive and very nice. The room was spacious and the hotel was beautiful! Loved the walking path outside. The rooms were also very quiet.
The staff is amazing, especially April at the Front Desk...She is the reason my wife and I will be back!
Nice rooms. Fun casino.
Convenient location. Comfortable. Husband likrs casino.
Caesars Southern Indiana places you next to Horseshoe Southern Indiana Casino and within a 10-minute walk of Ohio River. This 503-room, 3.5-star hotel has a full-service spa, a casino, and 3 restaurants. It's centrally located in Elizabeth, connected to the convention center,14.2 mi (22.9 km) from KFC Yum Center, and also 17.8 mi (28.7 km) from Churchill Downs.
Enjoy dining at Aroma Cafe and Bar, one of 3 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee each morning from 8 AM to 11:30 AM.
Guests can expect to find LED TVs with satellite channels and pay movies. Other amenities include refrigerators, fans, and hair dryers.
Guests of Caesars Southern Indiana have access to a full-service spa, a casino, and a nightclub. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include an indoor pool, a 24-hour gym, and a business center.
Good stay.
Place very dirty blood on bed sheets dust everywhere
Hi Keith. Thank you for providing us with feedback about your experience.It helps us learn what we do well and where our guests feel we can improve. I apologize about the issues you had during your stay. I will pass this along to the Executive Housekeeper.
Frustrating that you spend good money at their dining choices which are the only options within a reasonable option and you can't warm up your leftovers because their is no microwave. They say so not to have a fire hazards but I think the iron would be just as likely.
Hi Brandon. Thank you for providing us with feedback about your experience. It helps us learn what we do well and where our guests feel we can improve.
No fridge in room, but did like free drinks in casino/ food court area
Thank you for your feedback.
The front desk folks were outstanding. Everything else was sub-par at best. One restaurant open and that is nothing more than a snack bar with bad food. C’mon - the Elevators were dirty. When the restaurants were open - the food was horrible. Smoking in the casino - complete turn off. Room was sub-par too. Would never stay there again.
Casino
The whole two days I was at the property there was no running hot water... When went down to speak with the manager and asked for a full refund she stated that I could not get one because I went through a third party and cop me out just for food as if me taking care of my personal hygiene we're not of importance...
Denise, I do apologize for our water issue at the hotel. We do invite you back for a relaxing time the next time you are near.
Thank you for taking the time to give us a rating!