Good hotel at an excellent price. Breakfast was limited.
Convenient location. Quiet and clean accommodations.
Staff
Pros: Cheap other than $25 per dog per night, convenient, bed was comfortable, quiet, good shower. Cons: Double charge then take one off later, Deposit added, then take off later, floor needed mopped, breakfast was minimal at best, pet area was garbage strewn with glass, bottles, an old wheelchair, feces everywhere. Towels were very small and poor quality. With some effort this could be improved. The 2 employees were nice.
NEVER!AVOID! NOT WYNDHAM QUALITY. Arrived and my credit card was already charged. I wanted it on a different card and clerk refused to change it. Bath towels are the size of a hand towel. Rooms clean but in need of repairs & great hot water. Check out was 11am but card key stopped working at 7am and the office was rude and didn't want to fix it. The free breakfast was almost non-existent, coffee was like tea, oatmeal instant packets were so old they were hard and stuck to the inside of the package. Within a 1/2 hour of leaving we were both sick to our stomach. I could continue, but I think you get the idea. Basically, not a good night of sleep, not treated well, sick stomach, didn't get my Wyndham points, saw multiple other guests complaining for similar reasons - not happy at all.
Extremely disappointed to be called at 3:00 the day of our arrival to be told they were canceling our reservation. No apologies, no recommendations for another hotel, and no empathy. We have stayed at this hotel in the past, however we will never make another reservation at the ElDorado Baymont.
Lot was icy due to recent storm. It would have been better if lot were plowed and/or salted. Very dangerous.
Looks older. Room was clean and neat. Simple which is all I wanted for the night.
Clean room, comfortable bed, and attentive staff.
I was so pleasantly surprised by how much I enjoyed my visit! I'd never been to the area and was really nervous. The staff were all so welcoming, especially Kendall! The rooms are so nice and clean and the beds are comfortable. There is a Mexican restaurant that's part of the hotel and it was SO delicious. I plan on staying here again on my way home.
The TV and we didn't realize that we had a mini fridge which was nice
Indoor family center was appreciated by our traveling group and a great way to stretch out and unwind after a day on the road.
It was okay credit csrd system didnot work at chevkin
Reasonable priced. Anxious. To please. We were there over a horrible ice storm. We had to stay an extra night. Felt sorry for the motel clerk as she slid in ditch on way to work. No breakfast that morning but we were repaid which was nice.
really welcoming place. they made sure my kids are happy. safe and well maintained, and many games and a great pool for the kids. will come back
Stafff were extremely courteous, friendly, and knowledgeable about the area.
It is a bit off the road,in a small town. But that just means it is easy to get to.
Baymont by Wyndham El Dorado is located within a few miles (5 km) of World War II History Center and Coutts Museum of Art. This 65-room motel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free breakfast is included with your stay. This motel is home to a restaurant and a bar/lounge.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
At Baymont by Wyndham El Dorado, guests have access to an indoor pool, free WiFi in public areas, and meeting rooms. You can take advantage of free parking if you drive. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours. Additional amenities include a business center, an arcade/game room, and express check-in.
Good hotel at an excellent price. Breakfast was limited.
Convenient location. Quiet and clean accommodations.
Staff
Dear Theresa,Thank you for your feedback. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we are so we can get better. If we let you down, we apologize. We will make sure we do better than ever for future guests. Please visit us again.Sincerely, Hotel Manager
Pros: Cheap other than $25 per dog per night, convenient, bed was comfortable, quiet, good shower. Cons: Double charge then take one off later, Deposit added, then take off later, floor needed mopped, breakfast was minimal at best, pet area was garbage strewn with glass, bottles, an old wheelchair, feces everywhere. Towels were very small and poor quality. With some effort this could be improved. The 2 employees were nice.
Dear Pamela,Thank you for your feedback. We're pleased to hear that you found our hotel to be affordable, and conveniently located, with a comfortable bed, a quiet atmosphere, and a good shower. We appreciate your positive comments about our friendly staff. However, we apologize for the inconvenience you encountered. We'll address the billing issues promptly to ensure a smoother process for future guests. Your concerns about cleanliness, especially in the pet area, are duly noted, and we will enhance our efforts to maintain a clean and safe environment. Additionally, we'll review our breakfast offerings and consider ways to improve the quality and variety. We hope to have the opportunity to provide you with an even better experience in the future. Sincerely, Hotel Manager
NEVER!AVOID! NOT WYNDHAM QUALITY. Arrived and my credit card was already charged. I wanted it on a different card and clerk refused to change it. Bath towels are the size of a hand towel. Rooms clean but in need of repairs & great hot water. Check out was 11am but card key stopped working at 7am and the office was rude and didn't want to fix it. The free breakfast was almost non-existent, coffee was like tea, oatmeal instant packets were so old they were hard and stuck to the inside of the package. Within a 1/2 hour of leaving we were both sick to our stomach. I could continue, but I think you get the idea. Basically, not a good night of sleep, not treated well, sick stomach, didn't get my Wyndham points, saw multiple other guests complaining for similar reasons - not happy at all.
Dear Suzanne,Thanks for taking the time to share your experience. Your feedback shows that there was a complete breakdown with the stay which is worrisome. This is not at all a regular feature of our hotel and something has gone wrong. We regret the inconvenience but will investigate and based on that will take all possible steps to prevent such an experience for any guest. We hope you will consider giving us another opportunity to provide you with a much-improved stay.Sincerely,Hotel Manager
Dear Guest,Thank you for providing a rating for your recent stay. We appreciate your feedback, and we'd like to understand more about your experience. If there are specific aspects or concerns that contributed to your rating, please let us know so that we can address them and improve our services. Your satisfaction is important to us, and we value your input.Best Regards,[Hotel Management]
Extremely disappointed to be called at 3:00 the day of our arrival to be told they were canceling our reservation. No apologies, no recommendations for another hotel, and no empathy. We have stayed at this hotel in the past, however we will never make another reservation at the ElDorado Baymont.
Dear Guest,We are very sorry to hear that your reservation was canceled upon your arrival. We apologize for any inconvenience this may have caused and understand your disappointment. We hope that you will consider giving us another chance in the future. If there is anything we can do to make your experience better, please do not hesitate to reach out. Thank you for your feedback.Sincerely,Hotel Manager
Lot was icy due to recent storm. It would have been better if lot were plowed and/or salted. Very dangerous.
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
Looks older. Room was clean and neat. Simple which is all I wanted for the night.
Dear Guest,Thank you for your review. We are glad that you enjoyed the cleanliness and simplicity of your room. We strive to keep our rooms in good condition, and we are sorry if you found the décor to be dated. We hope you will choose to stay with us again in the future.Sincerely,Hotel Manager
Clean room, comfortable bed, and attentive staff.
Dear ROBERT,Thank you for sharing your positive feedback. We're delighted to hear that you found our location convenient and enjoyed the quiet and clean accommodations. Providing a comfortable and peaceful stay for our guests is a top priority, and we're glad we met your expectations. We appreciate your patronage and look forward to welcoming you back to our accommodations in the future!Sincerely, Hotel Manager