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Tropicana Lagoon Apartments

3.5 star property
Family-friendly fun on the beach, with outdoor pool

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Photo gallery for Tropicana Lagoon Apartments

Exterior detail
Aerial view
Delightful Waterfront Studio | In-room safe, individually decorated, iron/ironing board
Lobby sitting area
Aerial view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • On private beach
  • Breakfast included
  • Pool
  • Kitchen
  • Air conditioning

Explore the area

View in a map
Tropicana Lane off Teouma Road, Second Lagoon, Port Vila, Efate
  • Place, Erakor Lagoon
    ‪13 min walk‬
  • Place, University of the South Pacific
    ‪2 min drive‬
  • Place, Independence Park
    ‪4 min drive‬
  • Airport, Port Vila (VLI-Bauerfield)
    ‪10 min drive‬

Room options

View all photos for Delightful Waterfront Studio

Delightful Waterfront Studio | In-room safe, individually decorated, iron/ironing board

Delightful Waterfront Studio

  • 516 sq ft
  • Beach view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Tropical 2-Bedroom Apartment

Tropical 2-Bedroom Apartment | In-room safe, individually decorated, iron/ironing board

Tropical 2-Bedroom Apartment

  • 1033 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Port Vila

Tropicana Lagoon Apartments is a short stroll from Au Bon Marché Korman and Erakor Lagoon. This 23-room, 3.5-star hotel welcomes guests with free breakfast, a private beach, and an outdoor pool.

What's nearby

  • Au Bon Marché Korman - 8 min walk - 0.5 miles
  • Erakor Lagoon - 13 min walk - 0.7 miles
  • University of the South Pacific - 2 min drive - 1.1 miles
  • Independence Park - 4 min drive - 2.0 miles
  • Iririki Island - 5 min drive - 2.2 miles

Getting around

  • Port Vila (VLI-Bauerfield) - 16 min drive

Restaurants

  • ‪Cafe Vila - ‬8 min drive
  • ‪Waterfall - ‬4 min drive
  • ‪Jill's Cafe - ‬5 min drive
  • ‪The Stage Cafe - ‬9 min drive
  • ‪Port Vila Central Market - ‬5 min drive

About this property

Tropicana Lagoon Apartments

Family-friendly fun on the beach, with outdoor pool
Guests staying at Tropicana Lagoon Apartments enjoy access to a private beach, an outdoor pool, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for VUV 1600 per person one-way. The front desk has multilingual staff that can help with securing valuables, concierge services, and luggage storage. Other amenities at this beach hotel include a meeting room, a free grocery shopping service, and a library.
32-inch flat-screen TVs come with satellite channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include kitchenettes, furnished balconies or patios, and refrigerators.
Recreational amenities at the hotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • LAGOON Restaurant

Things to do

  • Kayaking
  • Library
  • Outdoor pool
  • Rowing/canoeing

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • 6 buildings
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding (children may not be eligible for free breakfast)
  • Rollaway/extra beds are available for VUV 3351.8 per night
  • Cribs/infant beds are available for VUV 1000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VUV 1600 per person (one-way)
  • Airport shuttle fee per child: VUV 1000.00 (one-way), (from 2 to 10 years old)
  • Crib (infant bed) fee: VUV 1000.0 per day
  • Rollaway bed fee: VUV 3351.8 per night
  • Credit card charges are subject to a surcharge of 3.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Tropicana Lagoon
Tropicana Lagoon Apartments
Tropicana Lagoon Apartments Port Vila
Tropicana Lagoon Port Vila
Tropicana Lagoon Apartments Resort Vanuatu/Port Vila
Tropicana Lagoon Apartments Hotel
Tropicana Lagoon Apartments Port Vila
Tropicana Lagoon Apartments Hotel Port Vila

Frequently asked questions

Is free cancellation available at Tropicana Lagoon Apartments?

Tropicana Lagoon Apartments provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What's there to see near Tropicana Lagoon Apartments?

This hotel is located in Port Vila, a short 12-minute walk from Erakor Lagoon and also 7 minutes on foot from Au Bon Marché Korman. You'll also find Parliament House and Port Vila Market within a short drive.

Will I be able to park at Tropicana Lagoon Apartments?

Yes, self parking is offered for free at the hotel.

Does Tropicana Lagoon Apartments have a casino on the premises?

No, Tropicana Lagoon Apartments doesn't have a casino.

Will I find an indoor pool at Tropicana Lagoon Apartments?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Tropicana Lagoon Apartments?

This waterfront hotel offers plenty of amenities for couples including a private beach, a beach bar, and an outdoor pool.

Does Tropicana Lagoon Apartments have a hot tub?

No, there isn't a spa tub at this hotel.

Does Tropicana Lagoon Apartments feature a restaurant that includes a breakfast menu?

Yes, Tropicana Lagoon Apartments serves free continental breakfast at LAGOON Restaurant each morning.

Will Tropicana Lagoon Apartments allow pets to stay free of charge?

No, pets aren't allowed at Tropicana Lagoon Apartments.

Are there connecting rooms at Tropicana Lagoon Apartments?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Tropicana Lagoon Apartments?

The closest major airport to Tropicana Lagoon Apartments is Port Vila (VLI-Bauerfield), which is 4.7 mi away (16 minutes by car).

Can I book a room with a balcony at Tropicana Lagoon Apartments?

Yes, every guestroom at Tropicana Lagoon Apartments comes with a furnished balcony with some featuring beach or garden views.

Does Tropicana Lagoon Apartments host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Tropicana Lagoon Apartments.

Reviews

Tropicana Lagoon Apartments Reviews

8.0

Very Good

8.2/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 47 out of 137 reviews
Rating 8 - Good. 54 out of 137 reviews
Rating 6 - Okay. 21 out of 137 reviews
Rating 4 - Poor. 10 out of 137 reviews
Rating 2 - Terrible. 5 out of 137 reviews

Reviews

4/10 Poor

Wade

Business traveler
Disliked: Property conditions & facilities
Noisy the room next to me sounded like they were in my room. Shower dribbled out with no hot water most days.
Stayed 3 nights in Aug 2025

4/10 Poor

Jessica

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Tropicana for a week in August. We chose this hotel as we needed a kitchen and a separate bedroom, both of which it had. The size of our two bedroom apartment was fantastic and the crockery and saucepans seemed to be brand new. Unfortunately, this is where the positives ended for us. Everything seemed too hard for the staff at Tropicana. Our package included plunger coffee and a continental breakfast of fruit. 3 out of 7 mornings we were told the plunger was “broken.” Unless a plunger is smashed on the floor, how does it break? It was pure laziness and the staff did not want to make coffee. 2 of our mornings we were told there was no fruit. We requested extra washing up detergent, milk, oat milk (which had been served on previous days) and a few breakfast items such as bacon, to which we were told on every occasion, they had none. The shower was not nice. We came out of the shower feeling more dirty than when we went in. The bathroom towels were revolting. Do not get me started on the beds… all you had to do was blink and it sounded like an earthquake. The bed was rock hard and the sound resembled sleeping on plastic bottles. We ended up going to other resorts and using their facilities for the day (restaurants and pools) and the staff seemed surprised we were doing this and not using the facilities at Tropicana. Getting a bus to and from Tropicana was very easy. We had the best family holiday in Vanuatu, just not at Tropicana.
Stayed 7 nights in Aug 2025

10/10 Excellent

Jimson

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t get to eat or dining there much But I love staying there for holidays and I recommend this for any one who need to have a quiet and peaceful mine of rest, please choose Tropicana.. Thank you for having me as a guest. It my pleasure to share your experience with others.. I love it ♥️♥️
Stayed 5 nights in Jul 2025

2/10 Terrible

Andrew O

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bed terrible dogs bark all night room dirty smells like a swamp in that area
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

6/10 Okay

Aaron

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
The staff was very kind and helpful, but there were several problems. 1) They did not have our correct booking so one of our rooms wasn't ready. 2) The hot water heaters didn't have batteries. 3) One room only had one towel for three people. More towels were requested but never came. 4) The fridge didn't work. 5) It advertised a/c but the bedrooms didn't have a/c. Only the main living area. 6) The shower leaked severely all over the bathroom floor. The view was lovely, but the efficiency of the apartments were severely lacking, making it a somewhat frustrating stay. :(
Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Frank Murray

Liked: Cleanliness, amenities, property conditions & facilities
A smaller quiet resort that suits me. The meals were homely and delicious. Staff very friendly and obliging. It is probably older since the webpage photos but I found my stay pleasant and comfortable.
Stayed 5 nights in Jun 2025

10/10 Excellent

Shannon

Stayed 1 night in May 2025

6/10 Okay

Sonia, Coral Gables

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was lovely, the grounds was well kept, the rooms need work, all the guests I met complained about their rooms, all of us had to have our rooms changed. Ants crawling in lines on the walls, one room has glass shutters falling off, the lagoons isn’t as nice looking as in the pictures. The restaurant food is over priced for what your get, the food wasn’t good but without other choices near by they purposely overcharge. I would never recommend to anyone.
Stayed 4 nights in Apr 2025

4/10 Poor

Loren

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was extremely disappointed with Tropicana Lagoon Apartments. There's two things you ask for when you travel a good bed and a decent shower, both were below par at this property. Mould in the showers, dirty dirty bathroom. Bed was hard as a rock, no additional bedding or pillows. Apartments serviced every other day, no fresh towels, milk, coffee or basic needs. I would not recommend this property to anyone. If we could have changed to another property we would have in a heartbeat. It's not as advertised!!!!
Stayed 7 nights in Apr 2025

10/10 Excellent

Jeniffer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had good location and nice views
Stayed 6 nights in Nov 2024

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
This property is on a Lagoon and to go to a beach with the ocean is a little bid difficult. You should consider to rent a car. The staff is very friendly and helpful. They showed me how to stop the little buses , where you can reach the city and also one nice beach. They have a wonderful garden and a small pool is also there. It was a pleasant stay.
Stayed 3 nights in Apr 2024

8/10 Good

Evelyn, Mooloolah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On going maintenance is constantly needed due to climate and age of buildings. We had a comfortable stay though. Staff were helpful and provided the few items missing from our room. Only a short walk from a big supermarket and a local produce market.
Stayed 5 nights in Feb 2024

6/10 Okay

Nathan

Stayed 1 night in Jan 2024

8/10 Good

Lindy Jane

Traveled with family
Liked: Cleanliness, amenities
Stayed 10 nights in Dec 2023

8/10 Good

Vesna

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very friendly and helpful but the property not as described. Run down especially the bathroom. Towels looked dirty and kitchen very limited. There was no shuttle to town, had to get transport ourselves, TV only had 2 channels and internet hardly working. No access in the rooms and password constantly changed
Stayed 10 nights in Jun 2023

6/10 Okay

Andrew, Bushland Beach

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nice place great location but is in need of some maintenance work Wi-Fi and hot water were very intermittent
Stayed 10 nights in Jun 2023

8/10 Good

Sonia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Property has a nice pool and restaurant on site. Need to take a bus or hire a car to get anywhere else (other than to the little supermarket about a 5 minute walk away). Rooms are in dire need of an upgrade, beds are super squeaky, mattresses are not very comfortable. The kitchen and bathroom especially needs to be fixed as even though they're cleaned daily look dirty. Bathroom floods with every shower as the water leaks from the shower. Staff are lovely, Kim the manager is more than happy to help with what's around or organise transport, always a smile on her face. The ladies who clean the rooms are super friendly and do the best they can.

8/10 Good

Alban Ah Chay Khinchow

Traveled with family and small children
Liked: Cleanliness, staff & service
This review is made in the following context: 1. Our to stay at Tropicana Lagoon Apartment was about 5 weeks after Vanuatu was hit by 2 devastating cyclones; 2. Vanuatu is a poor and an undeveloped country and therefore ease of access to modern comfort is limited. We stayed 7 days and was allocated a family room opposite the pool. Upon our arrival we were warmly greeted by Kim the site manager. She was the perfect hostess for the whole duration of our stay. With respect to the room facilities, the air conditioning units are old and not of acceptable working standard if was in Australia. However, this is Vanuatu. We set the temperature to 16 C and with the assistance of the ceiling fan, they provided sufficient comfort. Like the a/c the refrigerator works but is not of acceptable working standard. It was erratic and there were days when the fridge did not work. In the final days we discovered that the adaptor used to plug the refrigerator is loose. Finally, the shower tap leaked. Having made the above remarks, overall, our stay was pleasant and comfortable.
Stayed 7 nights in Apr 2023

2/10 Terrible

Liz

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed - nothing like the website photos, very old, dated and more like a backpackers. A very costly exercise - we only stayed one night and lost money on 6 nights due to it being inside their cancellation policy. Very convenient for them seeing that it looks like a regular occurrence where guest check in and leave (without their money). You cant swim in the lagoon and it's far from town. Stay away.

8/10 Good

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small quiet resort. Good meals in the restaurant. Kim in the office went out of her way to help us. Small things could improve the stay - soap in the bathrooms, fresh towels without having to request them etc. Air conditioning unit struggled so room was warm - although cooler than outside temperature. Beds were uncomfortable to the point our son slept on the living room furniture.
Stayed 3 nights in Feb 2023

2/10 Terrible

Alexander

Disliked: Cleanliness, amenities, property conditions & facilities

6/10 Okay

Damien

Booked a layover day and the hotel was fine but do not expect what is shown on the pictures as they were taken many years ago no doubt. definitely in need of a serious make over as well as the terms on booking.
Stayed 1 night in Jan 2023

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Séjour de rêve !

C'était super, bel environnement, calme et personnel très serviable. Merci
Stayed 3 nights in Jan 2023