- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, MasterCard, and Visa.
- This hotel provides transfers from the airport (fees apply). To make arrangements, contact the property with arrival details 72 hours prior to arrival, using the phone number on your booking confirmation.
- Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
- Registered guests are the only ones allowed in guestrooms.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- There are no elevators.
The Melanesian Port Vila Hotel
3.0 out of 5.0
77.0% based on 327 reviews
Recent guest reviews
Spent a week at the melanesian vanuatu. The staff were excellent with nothing a problem for them. Very friendly and welcoming. Our room was quite good though somewhat dated and in need of some tlc. Now for the bed. This would have to be the hardest most uncomfortable bed we have ever slept in. So much so my wife had to take cushions off the lounge and place on top of mattress to get any sort of comfort. The pool and surrounding areas was nice and the service from staff was friendly and they made you feel welcome. The hotels location to town was great with only a 10 minute walk to port vila central. Buffet breakfast was plain unless you wanted to buy things like eggs or sausages. All up a reasonably nice place to stay but that mattress . A minus 10 for that. Would i stay here again. Only if the fix the bedding. Couldn't go through another week of being uncomfortable. Apart from that id go back for a second try I have stayed at 3 places now in vanuatu and all have been good. But that bed will leave lingering memories. Shame that one thing could spoil a visit to such a wonderful place.
When you arrive at the reception it can be deceiving how expansive the hotel is. The reception is quite small and leads onto the free WiFi/foyer area. This is where you go for WiFi if you don't want to pay for a voucher. I was pleasantly surprised how nice my room was upon entering. I thought the bed and furniture was very comfortable. I slept well. I had a nice view of the pool, and consequently the traditional dancing performances as well. I didn't eat at the restaurant but ordered pizza to take out. There was a buffet style breakfast which was very good. The service was friendly and accommodating. I would be happy to come back to the Melanesian.
Used by air Vanuatu when flights cancelled stayed there a Saturday did not except much but was blown away this is an amazing hotel Welcome drink on arrival happy attentive staff The restaurant around the pool area just great The food excellent
I've stayed at the Melanesian a few times. It's a comfortable hotel though nothing special. The reception is open 24 hours a day which is good for flight arrivals in the middle of the night and early morning departures. Staff are friendly and helpful. I don't eat at the hotel other than breakfast which was included in my tariff. The standard of breakfast seems to have gone down over the years. There is an all-you-can-eat buffet with performing traditional dancing three evenings a week. So it can be noisy if you stay in your room. It has a nice swimming pool. Car parking space is adequate in the evenings but can be a problem during week-days. My "Orchid" room had been refurbished in the last couple of years, probably after Cyclone Pam. The bed is worst I have come across in any hotel anywhere in the world. Why oh why do they have those sharp corners. They must have had numerous complaints because there are plastic protectors on the sharp projecting corners - or are they there to protect the timber from damage by the cleaners. Lighting in the room was good. The potted palm adds a bit of greenery but I had to move it around if a couple of us wanted to sit at the table. The bench is too high to use a computer comfortably - or the chairs are too low. The chairs are not particulalry comfortable with the front of the seat cutting into your legs. The hand basin in the bathroom is hopeless - it looks good but the plug does not work - you have to leave a tap or taps running to keep water in the basin. There is no soap holder in the bathroom other than in the shower so you just leave your wet soap on the bench top. The bench top has lots of space. They don't provide milk in the room with the tea or coffee - creamer powder only. (The supermarket just up the street has small cartons of UHT milk.) House staff seem to be hit and miss at replenishing tea, sugar etc.
We had a lovely stay at this hotel. Overall a good sized room and a comfortable bed. Very friendly staff who welcomed on our arrival with a glass of cold juice. There was a good selection of options for breakfast and the restaurant was nice as well.
I loved staying here at the Melanesian. It's not the world's most luxurious, plush place but if you want to stay in Port Vila, in a place that's clean, friendly, charming and close to everything... this is it. Very friendly and accommodating staff - a chilled out bar and pool area with themed dinner and culture nights. I would happily come back here!
Friendly staff. Clean room. Nice breakfast. Wouldnt mind coming back. Staff helped in organising some meetings at the hotel venue at the cost. This was truly helpful. Its centrally located to just 4 minute safe work to main city centre.
We came here for our honeymoon and stayed for 5 nights. Communication before we came was great. All questions answered. We checked in and staff helped us carry our bags to the hotel room. The room was beautiful decorated and we felt very welcomed. All staff were friendly and informative throughout the whole stay. We ate at the buffet dinner, very well priced, traditional dancers and kava tasting was included. Even got up to dance. The food was fantastic chicken, juicy steaks, sausages, fresh salads and delicious desserts. Yum! Reception area has free wifi, comfy couches and a gallery of brochures for tours around Vanuatu. Grab a tourist map, there are coupons in there. We used a hire car one and ended up paying only 7500 vut for one day car hire and drove around the whole island. The breakfast was included in the price and absolutely delicious. You have a choice of fresh fruit, juices, tea coffee, cereal, toast with jams, croissants, muffins, pancakes with local honey and soup. The breakfast does vary slightly every day or two, and is fresh and delicious. There is an alternative menu if you want something like extra omelette or French toast. Laundry service is also available. Rooms were cleaned thoroughly every day. We also had a lovely honeymoon surprise, which I can’t thank the staff enough for 😊
I arrived 18 December 2017 to lovely friendly smiling staff, offered an ice cold fruit juice and proceeded to check in, I was very surprised to be given an upgrade to a 1 bedroom unit around the back of the property which was nice and quiet (Room 22). I had separate bedroom with comfy queen bed and aircon in the bedroom. Ceiling fans were in the other area. Also, as I was staying for 11 days the reason I was given an upgrade was because I was to be there for more than just a few days. Bonus! in the bathroom was a washing machine, and full kitchen to use, not that I wanted to cook! The Melanesian is within walking distance to downtown, just down a big hill and remember you have to climb it to get back in the heat. I jumped a bus at the front of the drive up to the Resort, just look for buses with a red B before the number plate, cost is around $160 (150 vatu) just flag one down, they will stop. Food was good at the restaurant with themed nights BBQ buffet and curry nights also buffet. Happy Hour each day 1/2 price cocktails and other drinks. I was very comfortable there and the staff are wonderful, always giving great big smiles :-)) Wi-Fi only available in Reception area.
3 nights booked at the melannesian hotel From the check in to the check out its ALWAY been a professional service. We have been upgraded to an appartement, them one eveni g we arrived after restaurant closed but they gave us food. The staff is amazing, accommodation super clear. Thanks for all
Hotel highlights
- Close to Port Vila Market
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
The Melanesian Port Vila Hotel places you within a 15-minute stroll of popular sights such as Parliament House and National Museum. This 75-room, 3-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and free breakfast. Port Vila Market and Iririki Island are also nearby.
Dining
Free continental breakfast is served each morning from 7 AM to 10 AM. Enjoy a bite to eat at Le Melanesian, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
Rooms
The 75 rooms have an array of amenities, including furnished balconies, refrigerators, and minibars. Guests can expect free WiFi and 26-inch LCD TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, ceiling fans, and safes.
Property features
Guests of The Melanesian Port Vila Hotel have access to a full-service spa, a casino, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for VUV 2000 per person one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include a children's pool, outdoor tennis courts, and free WiFi in public areas.
Reviews from Trip Advisor
77.0% of guests recommend this hotel
Total of 327 reviews
