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Poppys On The Lagoon

3.5 out of 5.0

Recent guest reviews

Spent 5 nights at Poppy's and would not go back. Stayed in a studio. All studios are 46 steep uneven steps from the restaurant, pools and reception. Studios 20-25 actually have 62 stairs. Despite previously reading about the studios being high to catch the breezes is certainly not what we experienced. No air conditioning, no breezes ... a ceiling fan was the only way to try and combat the heat. There was an infinity pool with lovely lagoon views located on the same level as the studios but it was closed for cleaning 3 of the 5 days we were there. The other pools were not exactly sparkling either. Yes there were distant lagoon views from our balcony plus the gardens at Poppy's are tropical and quite beautiful. Our studio was roomy with basic inclusions and a small kitchenette. Cleaning was done well each day by a delightful local lady. Cannot believe the previous glowing reviews on the breakfast. It was the worst breakfast I have ever experienced. Very disappointing. The shower is a joke, I have read previous reviews regarding guests running out of hot water. The water just cannot be regulated. In the heat of Vanuatu a cold shower sounds wonderful, still it would have been nice to have a choice and at least take the chill off. Two choices .... too HOT to stand under or COLD. Our group of friends, (almost 20 of us) all experienced the same thing so this problem is not an isolated one! Management's standard reply on TA is "did you let staff know so they could address the problem" is rubbish. It is obvious there is no easy fix, staff have been told many many times. There were problems too with airport transfers. Poppy's charge 32000vt for 2 people. We were quoted by several drivers 1000vt. Job, one of the employees who at first seems friendly and helpful, told several people their transfers could not be found despite the fact they had pre paid 16000vt each. This was within half an hour of their pick up for the airport. It was too close for them to arrange anything else. What a rort! No refund offered and they had to pay the bus driver again. Everyone thought at 32000vt for two people they would have comfortable individual transfers. But no! Job bundled everyone into just one taxi with luggage piled to the roof and balanced precariously on the front seat. It was hot and crowded but we were glad to be leaving. I suspect we were not the first people to have been caught. No way would we ever consider this venue again!

Well if you are looking for white sands then this is NOT the place for you.. while there is waterfront it is a lagoon with a very pebbly beach... so to enter you will require foot wear to go into the water.. whoch the resort have stock.... The continental breakfast leaves a lot to be desired - Museli, couple of paw paw, lime, grapefruit, and some days banan, and a damper and occassinally pancakes and when you read that it will also have crossaints and we didn't see one for the week we were here.. don't ask for a mango daiquiri because there is none.. whilst some of the staff were so friendly and helpful some were PUSHY.. to use their cousins and friends for transport.. The food at the hotel was expensive and not the best.. watchout for the Tourist levy 100 vatu every day, sneaky tax... The cleanliness left a lot to be desired... and you couldnt tell if the towels had actually been replaced or not... Look it was very quiet and peaceful, and close to the hospital, but would I go back. to that particular resort .. NO.. sadly .. Some of the staff were wonderful, I am not sure how to spell his name but "Jobe" was a wonderfully kind man and so very very helpful.... Oh the Tv cut out if it rains.. and when they say 10am checkout they mean 10 am checkout even though there were only about 5 rooms being occupied out of about 25 rooms... Its only about a 15-20 miunute walk to town..

we stayed for 5 nights in one of the chalets by the lagoon, whilst this was more expensive than the rooms further from the water ,it benefited from AC ,was no more than 30 feet from the lagoon and perhaps 50 yards from the restaurant and the bar/reception. Staying as we did in February ,which is off season, the hotel was quiet and I had one of the pools to myself, [there are three]The lagoon is great to swim in ,but bring your reef shoes. The entrance to the hotel is down a steep drive ,but if you can face the climb ,you can walk to Port Vila in 20 minutes or so, which has plenty of shops and cafes and a large vegetable market, and with both a hob and microwave in the room plus utensils ,you can knock up a meal and eat it on your patio.[the restaurant food is ok but the menu isn't very big and the specials board didn't change whilst we were there. The maid service is good and they will launder clothes quickly and cheaply. All in all a memorable and enjoyable stay.

Recently stayed at this "resort" in February,2017. Disappointed to find no air conditioning in room. Had ceiling fan which only worked at one speed. The grounds are beautiful and the indigenous staff couldn't do enough for us. It's a pity the European manager didn't take a leaf out of their book. He was rude, arrogant and had absolutely no personality. He is definitely in the wrong industry. A special thanks to Allan, Angie and Marie who went out of their way to make our stay memorable.

Getting away from it all in Vanuatu can be a little difficult when there are thousands of other tourists trying to do the same thing. Fortunately, Poppy's is a little further out from the action, allowing you to really escape from it all. Though it is a little further out, all that Port Vila has to offer is accessible by public transport or walking if you don't mind a bit of extra exercise. The staff are absolutely amazing and service is second to none. The rooms are spacious and clean. The amenities are well maintained.

I came here for an island night dinner and entertainment and had a great time. All the staff were so very friendly and the food was amazing. I had the beef which was moist and tender and delicious. The different vegetables and salads were also great. I had too much to eat it was all so good. There was also a kava tasting for all those who wanted to try. It was much stronger than the kava I had in Fiji. My tongue went numb for an hour. The location was great too. In a giant open hut there was ample room, but we were close enough to hear some of the stories about the food we were eating or kava we were drinking.

Large hotel room that was very relaxed with nice views. The buffet breakfast was delicious with a few different options to choose from and was easy to organise tours with the front desk. Close to Port Vila shops and markets

My friends and I were made to feel incredibly welcome from the moment we set foot in this resort. We enjoyed canoeing early in the morning watching the sun rise out on the lagoon as well as the spacious kitchen and living area in our apartment. The staff were extremely lovely and helpful (calling us buses and making restaurant reservations), especially when there were some issues with our fridge.

Relax, easy to move around in Port Vila and the staff were very helpful (including getting a bus). And the prices was reasonable. We did snorkelling, viewing the turtles and good meals particlarly the crab, lobster and fish. Happy to go again

Our family of four stayed in a two bedroom lagoon view unit, and it was absolutely perfect. The rooms were a generous size the lounge/dining/kitchen had everything we needed. The balcony had table and chairs which I enjoyed sitting on with a morning cuppa. Even though our girls are 12 and 13 they still manage to make a huge amount of washing and having already been in Vanuatu when we got to Poppy's for 7 days, the pile was big. There laundry service was the best I have come across 1,000 vatu for a big laundry basket full and back the same day!

Captain Cook Av Seaside Port Vila Efate

Poppys On The Lagoon is a short stroll from National Museum and Parliament House. This 31-room, 3.5-star hotel welcomes guests with 3 outdoor pools, free breakfast, and a private beach. On the waterfront, the hotel is also close to Port Vila Market and University of the South Pacific.


Free continental breakfast is served each morning from 7:30 AM to 10 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free manager's reception on select days.


The 31 individually furnished rooms feature kitchenettes and furnished balconies. Guests can expect to find WiFi and 54-cm flat-screen TVs with satellite channels and DVD players. Bathrooms offer hair dryers and free toiletries. Coffee makers, ceiling fans, and phones are other standard amenities.

Property features

Guests staying at Poppys On The Lagoon enjoy access to 3 outdoor pools, a children's pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for VUV 3200 per person roundtrip. The front desk has multilingual staff that can help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach hotel include a conference center, a business center, and a kids' club.

Room options

Studio, Lagoon View

Queen 1 | Twin 2 | Sleeps 2

Bungalow, Garden View

Queen 1 | Sleeps 2

Bungalow, Jetted Tub, Beachside

Queen 1 | Sleeps 2

Suite, 2 Bedrooms, Pool View

Queen 2 | Twin 4 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 382 reviews