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Poppys On The Lagoon

3.5 out of 5.0

Recent guest reviews

The staff we lazy, uninformed and unhelpful. On several occasions we ask for infomation and were give incorrect information. Eg We were heading of to the Blue Lagoon, we ask reception if food , lunch was avaliable at the Blue Lagoon. We were told yes, When we got to the Blue Lagoon- There was no shop, food or lunch facilities at all. Very hungry by the time we got back to the resort. Breakfast was a ordinary-Cereal-Ok- Local Fruits-Ok- 3-4day old stale pastries,sometime microwaved to soften up. Sometimes the toast worked,if there was a power lead avaliable, sometimes there was hot water for Tea. But the biggest problem i had was when we wnt to pay the Bill there was a 2000 Vartu discrepency. When i questioned what it was for , i was told it was for purchase at the resort yesterday, when we told them we were not at the resort yesterday, We we told by the accounts lady that it was for SOMETHING and were required to pay. On top of this we booked pick up from the airport through the resort cost 6500 Vartu Same bus i called myself for drop of to Airport $2500 Vartu. The Pools were run down, tiles falling of the pool walls and floors, the facilities were aged and average condition. Rooms had no Air Conditioning, but did have fans. The window covering did not keep any light out, at 5.00am the bedrooms were full of sunlight. The lagoon is nice to look at, but it is dirty,full of spikey starfish and anenomies if you accidentey touch they leave tiny spike in you hands. I would recommend a newer resort on the ocean.

The peaceful serenity was amazing at this resort. We had a very warm welcome by the lovely staff. We had a spacious 3 bedroom beach front villa for our family of 6. The rooms had Sukin shampoo and conditioner which is great! Fresh flowers everyday which was very nice of them. Beds were comfortable and showers were good! We loved how we were a few metres away from the swing on the water, kayaks and paddleboards. The lagoon is beautiful, warm and safe to swim in. Food is nice but takes a bit of time. We had a short 2 night stay in Port Vila before we flew out to Espiritu Santo, although it was short it was very relaxing and the service tops it off. I definitely recommend!

This resort was exactly what we wanted..relaxed, quiet and personal. Staff were lovely and got to know us. They'd happily arrange things for us or give advice when asked. Meals onsite were good. Tuesdays Island night was great fun and to meet other guests. Thanks Poppy's!!

Stayed with the family at Poppy’s for 10 day’s had the absolute best time. Facilities, services and the staff were amazing. The food was great. The service received from Marie from the day we arrived to day we left was outstanding. She arranged all our tours helped us with all our arrangements. She certainly made our holiday so much more memorable. Thank you so much to you Marie and all the Staff at Poppy’s love the Swift Family

We went for a long weekend for anniversary. The hotel was tucked away in a reasonably quiet area within walking distance from town. The rooms were clean and tidy and the staff welcoming. There were a lot of steps upt o our room on the higher part of the resort. So if you book and not that fit then ask for the rooms on the lower level. The wifi was free in the communal areas but very weak. Breakfast simple and adequate. We did have an evening there that was pretty good.

We stayed here recently and although the staff were very good, they were let down by other issues. The hot water in our unit was very poor. Generally it ran out after about 90s of showering. We did learn to turn the shower off for half a minute or so then go again to get another 90s. We alerted the staff but things did not improve. The food was acceptable but nothing startling. Location is OK with a 20 minute walk over the hill to the city. We got a taxi home each night for only 500 vt. The site is very steep so if you are up the top, be prepared for some step stairs.

What a delightful little resort. The rooms are well presented and immaculately cleaned every day. Thank you to all the staff at Poppys for your pleasant guest interactions and making my travelling companions and myself feel welcome at all times. New record walking to town set by our 64yo at 14 minutes, 35 seconds, (however he needed a bus home). Thanks also for arranging reliable and economical transport to and from the Port Vila Country Club for our golf. Sorry we were too busy, (preoccupied) to attend orientation.

We stayed in a 2 bedroom self contained unit in July 2017 with our 2 sons aged 5 & 6. Room: Our room and bedding was very clean and had all the essentials we needed for cooking and comfort. A little noisy (dogs barking, music) but we were there over independence day so a lot of celebration took place. Rooms were serviced daily. Resort: Located very conveniently to town and we walked most days to the main market. The resort itself was very clean, beautiful gardens. Main pool wasn't huge but well maintained and access to the lagoon was great. Not much for small kids to do so take a few pool toys and things if you can. There are some canoes which were fun. Laundry service was awesome. Clean folded clothes to unpack at home was amazing. There is a bit of a steep driveway but all the busses came down to collect us and drop us back. There are DVDs and games for borrow in reception for quiet afternoons. The free guest WIFI was pretty slow and only available near main reception but you can pay to get it in your room. We didn't bother, was nice not to be interrupted by the internets... Food: Breakfast each day was fresh and delicious, a variety of fruits as well as baked items (fresh bread, pancakes, croissants (amazing), banana bread, muffins - alternating). No real cereals to speak of but that didn't worry our kids. Menu for restaurant was basic but specials each day were offered, all the meals we had very very nice. One of our children has allergies and this was no problem. Cocktails were YUMMO recommend the coconut Mohito. Staff: Allan is the wheeler and dealer of the place making arrangements for everyone to get a bus and get around. We enjoyed this experience immensely. They arranged for us to have a couple of fantastic drivers who took us here and there all day and answered all our questions. One driver stopped and made the kids some toys from palm leaves. I'm not sure if it was any cheaper then booking tours but it certainly was easier with the kids. Sally and bar staff were all very helpful and nothing was too much trouble. No problems with our account on check out either. Overall was a great first experience of Vanuatu. Port Vila itself is pretty dirty and a lot of construction happening but once you get out of there it is incredible and Poppies is a great place to base yourself if you intend to get out and see it all. We will stay here again and would recommend it to families looking for a middle of the range resort with all the amenities.

My family and I had a great time staying at Poppy’s. It is a 15 minute walk from Port Vila, walking back up the stairs up the next to the Australian Embassy can be hard going on a hot day. The staff at Poppy’s are fantastic and friendly. There is a local shop less than 2 minutes walk away and a fresh fruit and veg market in town. We had cooking facilities in our room so we didn’t have to dine out every night. Excellent value for family travel, great place to relax and unwind while still experiencing the local culture.

Had a fantastic holiday stopping at Poppy's. The staff were friendly nothing was to much trouble for them. The food was great perhaps a little bit more variety during the day. We attended the traditional night which was fun. They will arrange everything you need in regards to touring. So would recommend it to a family.

Captain Cook Av Seaside Port Vila Efate

Hotel highlights

  • Close to Port Vila Market
  • Free continental breakfast
  • Free WiFi and wired Internet in public areas
  • Free parking

Poppys On The Lagoon is a short stroll from National Museum and Parliament House. This 31-room, 3.5-star hotel welcomes guests with 3 outdoor pools, free breakfast, and a private beach. On the waterfront, the hotel is also close to Port Vila Market and Independence Park.


Start your day off right with a free continental breakfast, served each morning from 7:30 AM to 10 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free manager's reception on select days.


The 31 individually furnished rooms feature kitchenettes and furnished balconies. Guests can expect to find WiFi and 54-cm flat-screen TVs with satellite channels and DVD players. Bathrooms offer hair dryers and free toiletries. Coffee makers, ceiling fans, and phones are other standard amenities.

Property features

Guests staying at Poppys On The Lagoon enjoy access to 3 outdoor pools, a children's pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for VUV 3200 per person roundtrip. The front desk has multilingual staff that can help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach hotel include a conference center, a business center, and a kids' club.

Room options

Studio, Lagoon View

Queen 1 | Twin 2 | Sleeps 2

Bungalow, Garden View

Queen 1 | Sleeps 2

Bungalow, Jetted Tub, Beachfront

Queen 1 | Sleeps 2

Suite, 2 Bedrooms, Pool View

Queen 2 | Twin 4 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

87.0% of guests recommend this hotel

Total of 401 reviews