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Grand Hotel and Casino places you within a 10-minute stroll of Port Vila Market and Tana Russet Plaza. This 74-room, 4-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and a restaurant. In central Port Vila, the hotel is also close to National Museum and Parliament House.

Dining

Enjoy a leisurely bite to eat at Crystals Restaurant, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service. Start each morning off right with buffet breakfast served for a fee.

Rooms

The 74 air-conditioned accommodations feature furnished balconies and afford space to spread out with sitting areas. 40-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, minibars, and coffee makers are also standard.

Property features

Guests of Grand Hotel and Casino have access to a full-service spa, a casino, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle (available on request) for VUV 1200 per person one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, 2 meeting rooms, and conference space.

Highlights

  • Walking distance to Port Vila Market
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Hotel Amenities

Hotel Amenities

Grand Hotel and Casino features a full-service spa and an outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 2153 square feet (200 square meters) include conference space. This family-friendly hotel also offers a casino, spa services, and a terrace. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Grand Hotel and Casino has designated areas for smoking.

  • Babysitting or childcare (surcharge) 
  • Computer station 
  • Luggage storage 
  • Conference space size (meters) - 200 
  • Number of meeting rooms - 4 
  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • Dry cleaning/laundry service 
  • Casino 
  • Full-service spa 
  • Spa treatment room(s) 
  • Designated smoking areas 
  • Pool umbrellas 
  • Tours/ticket assistance 
  • Business center 
  • 24-hour front desk 
  • Total number of rooms - 74 
  • ATM/banking 
  • Number of floors - 6 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Elevator/lift 
  • Free WiFi 
  • Meeting rooms 2 
  • Parking (limited spaces) 
  • Terrace 
  • Poolside bar 
  • Porter/bellhop 
  • Restaurant 
  • Pool sun loungers 
  • Free parking nearby 
  • Free self parking 
  • Conference space size (feet) - 2153 
  • Spa services on site 
  • Outdoor pool 
  • Multilingual staff 

Family Friendly Amenities

  • Outdoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Parking (limited spaces), Free parking nearby

Room Amenities

  • Desk 
  • In-room climate control (air conditioning) 
  • Premium bedding 
  • Separate sitting area 
  • Pay movies 
  • Rollaway/extra beds available 
  • Turndown service 
  • Blackout drapes/curtains 
  • In-room childcare (surcharge) 
  • In-room massage available 
  • In-room safe 
  • Refrigerator 
  • Private bathroom 
  • HDTV 
  • Free WiFi 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Furnished balcony 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Separate bathtub and shower 
  • Iron/ironing board 
  • Satellite TV service 
  • Room service (24 hours) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Crystals Restaurant - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hemisphere Lounge Bar - Overlooking the ocean, this cocktail bar serves dinner only.

24-hour room service is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby 
  • Boat tours nearby 
  • Golfing nearby 
  • Kayaking nearby 

Spa Services

Aromessence Day Spa has 2 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

  • Body treatments 
  • Facial treatments 
  • Number of treatment rooms 2 
  • Couples treatment rooms 
  • Sauna in spa 
  • Massages 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Manicures and pedicures 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 19

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is 11 AM

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between VUV 600 and VUV 1900 per person (approximately)
  • Airport shuttle fee: VUV 1200 per person (one way)
  • Late check-out fee: VUV 5000 per hour
  • Rollaway beds are available for an additional fee
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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