We stayed here for the location and distance to the arena. We were not adequately informed about all dining options and were expected to use a qr code our phones. Not a friendly option for old eyes.
Check in was ha sled professionally, and was quick. The air in the room itself was was extremely dry. To the point that it affected our sleep. When I mentioned it at check out, I was informed that they have humidifiers available. That should have been mentioned at check in perhaps. There were other guests that were slamming doors at 02:00. Probably 8-10 times.
Really enjoy our stays here.
Unfortunately, not a great first experience. Although the staff were very nice and pleasant, we had terrible in-room service! On the first night, it took one hour to get a menu to our hotel room, then a two hours wait after we order in until our food arrived. Same scenario the next day for breakfast, except we had the menu, but didn't get coffee and juice we ordered. Also, the TV setting makes the images look filtered? (polished)- I'm not sure if this is supposed to be this way, but we couldn't change it to normal or HD. We also had some trouble with our toilet, but got it to flush eventually. We like that it was quiet...and the flavour ice service was nice. The ability to log in to Netflix was also very convenient.
Located in Downtown Edmonton, JW Marriott Edmonton ICE District is adjacent to Rogers Place and within a 10-minute walk of other popular attractions like Royal Alberta Museum. This 4-star hotel has 346 rooms and welcomes guests with 2 restaurants, a full-service spa, and a gym.
Enjoy dining at Braven Restaurant, one of 2 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 11:30 AM and on weekends from 6:30 AM to 10:30 AM.
55-inch LCD TVs come with digital channels and Netflix, and guests can stay connected with WiFi and wired internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other amenities include refrigerators, coffee makers, and safes. Housekeeping is available on request.
Guests staying at JW Marriott Edmonton ICE District enjoy access to a full-service spa, a gym, and free WiFi in public areas. Valet parking is available for CAD 55 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include conference space, a computer station, and express check-in.
We stayed here for the location and distance to the arena. We were not adequately informed about all dining options and were expected to use a qr code our phones. Not a friendly option for old eyes.
Check in was ha sled professionally, and was quick. The air in the room itself was was extremely dry. To the point that it affected our sleep. When I mentioned it at check out, I was informed that they have humidifiers available. That should have been mentioned at check in perhaps. There were other guests that were slamming doors at 02:00. Probably 8-10 times.
Really enjoy our stays here.
Unfortunately, not a great first experience. Although the staff were very nice and pleasant, we had terrible in-room service! On the first night, it took one hour to get a menu to our hotel room, then a two hours wait after we order in until our food arrived. Same scenario the next day for breakfast, except we had the menu, but didn't get coffee and juice we ordered. Also, the TV setting makes the images look filtered? (polished)- I'm not sure if this is supposed to be this way, but we couldn't change it to normal or HD. We also had some trouble with our toilet, but got it to flush eventually. We like that it was quiet...and the flavour ice service was nice. The ability to log in to Netflix was also very convenient.