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Best Western Plus City Centre Inn

3.0 out of 5.0

Recent guest reviews

Really not a lot to say about the hotel itself. It was close to where I needed to be to attend a course. I arrived into the city fairly late, so really, I was only in the room for a few hours. Checking in was easy, the rooms are well appointed and the express check out made life quite uncomplicated. Never utilized any of the facilities/amenities due to my very late check in. This would certainly be a good place to stay if attending a game at Rogers Centre or Commonwealth Stadium --- and the NAIT LRT Station is all of about 5 minutes walking away.

Friendly, courteous and efficient staff. Clean, comfortable rooms. Nice pool with waterslide. Good location with easy access and sufficient parking. Pleasant restaurant with great service and good food. (Children's hours are limited due to gaming/gambling regulations). Express breakfast is fast, convenient, and reasonably priced. Room service is fast, but expensive.

We stayed here for one night during a trip to Edmonton (2 kids 2 adults). I always try to stay at Best Western simply because I have good luck at these hotels with cleanliness, location, amenities etc. This hotel did not disappoint. Bonus... Tim Horton's is attached! Check-in was smooth, the hotel was very clean and smelled clean as well. The rooms are well laid out. I love that the sink is separate from the bathroom, in the same area as the fridge/microwave area which is separate from the bed area. Like a small kitchenette without the kitchenette room prices. The pool/water slide/hot tub gave the whole family something to do and the hours are GREAT (7am to 11pm). The beds we found very comfortable and the pillow selection was perfect for all our different needs. There is ample parking and each zone has it's own entry / parking area. We really enjoyed this hotel and would definitely stay again on our next trip to Edmonton.

Terrible, terrible terrible! Haven't even stayed the night yet and I want to leave. The doors are paper thin. We are in an adjoining room and have had to put my child in the back room furthest away from the door to the hallway for her to have any chance of sleeping. Called the front desk to move and of course there are no other rooms available. Save your money and go elsewhere. It reminds me of a cheap Super 8 motel or even worse.

Came here for a water polo tournament, staff was very helpful and accommodating. The kids enjoyed the pool and the location was perfect for our team. Rooms were great for families and the Tim Horton's in the hotel was awesome to have for those early games.

We stayed there cause it was close to hospital where my boyfriend was having day surgery. The room was great,but could use a few more garbage cans,but seems to be like that at most hotels. The staff was very accommodating and friendly. Will be back.

Spent the night at the Best Western Plus City Centre Inn, and had a great stay. Checked in, Staff was wonderful, I asked for a ground floor due to disabilities and my request was honoured with no problem. Room was perfect, bed was so comfortable, slept well. Ate at the restaurant Runway 29, and the food was delicious. Can't wait to go back!

My son booked well in advance (speaking directly to the hotel) to reserve three rooms in a row, as his 4 year old autistic daughter was staying in a hotel for the first time. The plan was to have his room in the middle, so that if she had a loud meltdown, there would be relatives on both sides, so that other guests would not be disturbed. When we arrived, this request had not been implemented. Eventually, the staff found 2 rooms side by side, so we moved to those two rooms. Not ideal. The Runway only allows children until 10 a.m....Very inconvenient. Food mediocre.Service good.Sketchy looking people hanging around parking lot in the evening. Will not stay here again.

Very clean, check in and checkout was fast friendly and helpful. Bed was very comfortable with plenty of blankets and pillows. These are often lacking in many hotels-motels. When the clerk noticed my wife using a cane he switched our reservation to the ground floor. Very courteous.

The staff was ok, but inconsistent. Rooms were very clean however I had to travelled for business over the weekend. As there is a pub attached the patrons ended up in the hotel. Got woken up at 3:30am by loud guests. Front desk didn't seem to bother with them. Won't stay again.

11310 109 St Nw Edmonton AB

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Commonwealth Stadium is within 2 miles (3 km) of Best Western Plus City Centre Inn while other popular attractions such as Rexall Place are within 3 miles (5 km). This 3-star hotel welcomes guests with 109 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi. It's in central Edmonton and also a short walk from Kingsway Mall and Alberta Aviation Museum.


In addition to a restaurant onsite, there is also a lobby lounge where you can enjoy a drink. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7 AM to 10 AM.


Best Western Plus City Centre Inn's 109 rooms are air-conditioned and provide refrigerators, coffee makers, and free local calls. LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.

Property features

Guests staying at Best Western Plus City Centre Inn enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 2 meeting rooms, a 24-hour business center, and a computer station.

Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Queen 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

74.0% of guests recommend this hotel

Total of 534 reviews