East Portland Vacation Packages

No sign on the building should have prepped us… The front desk was unmanned. There was a sign stating to call a room # for assistance. We did so and after a few minutes a rep arrived, sat down and asked “reservation?” No greeting. I provided our name, she said “ID.” I gave her ID. Next was “CC or cash for deposit”. No explanation of amount, simply “CC or cash.” She printed a paper, wrote an X and pushed it at me. I asked “Do you need a signature?” A clipped “yes”. My career has been in customer service and I was astounded at this “first customer impression.” So much so that I asked her name: Hannah. Hannah is better suited for a non-customer facing job. On a bright note, the room was clean. The toilet did not function well and the shower was slow to drain, but that’s not a maid issue (other than reporting to maintenance). Complimentary in-room coffee was nasty, but the machine appeared to be clean (always do a self clean too; don’t ask why, take my word and just do it). There was only one small soap. If you decide to book, bring along a shower soap. The “complimentary lobby coffee” was a machine which appeared unused in months. Checkout was worse than Hannah. The man was extremely inconvenienced at our ringing him to the desk at 10:00AM. He irritated me so I requested a receipt to simply inconvenience him. Yeah, whatever. You (almost) get what you pay for; it was clean. Don’t know the name of the place as the sign was covered. There was an Under New Management sign.

It's a nice hotel but nowhere near luxury class and was overpriced. Paid almost 30 for a tiny piece of fish. Was told it came with peas when we asked what it came with. There were literally 12 peas. So I guess technically it came with peas. After eating the 4 bites of fish, we went out for dinner after dinner. Luxury prices but not a luxury experience.

Beautiful setting but rooms were dated. Knob came off the bathroom sink and the ice maker didn’t work. Outdoor hot tub was closed for repairs and that was a big reason for selecting this location. Overall a bit disappointing.

The hotel is conveniently located just off the highway in a quiet area, away from the busy downtown core. For a hotel that is over 100 years old, it has been well maintained and is in good condition. The bathroom does not have an exhaust fan, and the bathtub drains slowly while showering. There are also some signs of wear in the room, but nothing that would prevent me from staying here again. Overall, I enjoyed my stay and would consider returning in the future.

It was a great location and the remodel is nice. Cafe very pleasant with a good menu. We did have some issues with slow wi-fi with the TV but otherwise everything was great.