East Portland Vacation Packages

The Rayland Hotel was a very nice updated hotel. The rooms were clean and updated as well. There was a coffee shop on the ground floor, which was excellent. You could go get a variety of pastries (for a fee). And you could get any kind of latte or chai that you would want. The staff was very helpful and kind and check in and check out were very easy. It was within walking distance of a lot of restaurants. The reason I gave it a four star instead of a five star was that in my opinion, the pictures were a bit deceiving. You are right on a main road with a lot of loud trucks and cars going by so if you have a hard time sleeping because of noise, this might be a bad place for you. Overall, it was a good stay for two nights.

The staff was very accommodating.

Great building, and dtn location.... I was overcharged on my final invoice and couldn't get anyone to return a call for days. Then magically i was partially refunded but a debate occurred because i was looking for the all of the $15 daily amenities that were NOT accounted for on my "final" invoice. I had fortunately taken pics of my invoices from the bar which were put on my rooms tab, but oddly those invoices disappeared from my final invoice...(very strange accounting) I have a corrected final invoice, but a week later i have not been refunded. Refunding money owed to a client when over billed seems to be an issue beyond the The Heathman staff's current abilities..........