The cleanliness of the room and the heavy smoke smell throughout the hotel. The carpet was filthy, bathroom had hair several places and the toilet was dirty, overall room was dusty, could not open the balcony door to get fresh air...
The Hotel claims to be a 4 star but the rooms are not equipped with mini refrigerator and they do not have air conditioning. The towels were old and worn out. Overall, I would rank this hotel at a 3 star at best.
Located in Stadtmitte within a short walk of Konigsallee, Novum Hotel Madison Düsseldorf Hauptbahnhof is within a mile (2 km) of other popular sights such as Rhine Promenade. This 140-room, 4-star hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and a 24-hour front desk.
Free buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM.
TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes and desks.
Novum Hotel Madison Düsseldorf Hauptbahnhof features free WiFi in public areas and a vending machine. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.
The cleanliness of the room and the heavy smoke smell throughout the hotel. The carpet was filthy, bathroom had hair several places and the toilet was dirty, overall room was dusty, could not open the balcony door to get fresh air...
The Hotel claims to be a 4 star but the rooms are not equipped with mini refrigerator and they do not have air conditioning. The towels were old and worn out. Overall, I would rank this hotel at a 3 star at best.
