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Recent guest reviews

I accidentally left my prepay card in the slot which turns room's lights on. When I got back to the room, the card was gone. I reported to the receptionist and two guys there started telling me that they cannot do anything about it and it's kinda my fault... and one of told me that the cleaning clue might have threw it away since it'sin the slot.... well, nothing should be missing unless it's in the garbage box... IMO.OK, I should not have left the card but the attitude those two had was not acceptable. First they should have apologized sincerely and tried to offer some compensation.... eventually, they offered two days of Gym usage... but.... Also, I put my passport in the safe and locked it... (the safe is in the closet door and if you don't open the close door, you don't realized if the save is opened) I did not check the safe every day but the last day of the stay and found that the lock was opened.... thankfully, the passport was there but how that could happen. I closed it with my own custom code and how it's opened by the cleaning clean... Other thing, air conditioning did not work the temperature I set. The cleaning clue forgot to put bath towels in the bath room one day... I always stayed this hotel when I go to Dusseldorf for business but I'm not going to moving forward. Something got changed. The staff were very professional in the past and provided the services of Nikko hotel (hight end) in the past but not this time... :(

Nice hotel, close to rail station and sightseeings. Staff was helpful and friendly. It was wonderful to stay there.

The hotel has renovated rooms and a generally friendly staff, and is located conveniently near the train station and lots of good restaurants. But various glitches happen a little too often for a hotel that tries to project a high-end image. For instance, our keys would lose magnetism everyday forcing us to get a new key when we come back, and it did not have the right type of room that we reserved when we first arrived, giving us instead a cheaper type of room for the 1st night.

Immermannstr. 41 Düsseldorf NW

Hotel highlights

  • Walking distance to Konigsallee
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Stadtmitte within a short walk of Konigsallee, Hotel Nikko Düsseldorf is within 2 miles (3 km) of other popular sights such as Duesseldorf-Hafen. This 386-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an indoor pool.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

The 386 rooms are soundproofed and have an array of amenities, including refrigerators, coffee makers, and safes. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Rooms also include phones.


Property features

At Hotel Nikko Düsseldorf, guests enjoy a full-service spa, an indoor pool, and a fitness center. If you drive, self parking is EUR 25.00 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a business center.

Room options

Junior Suite

1 King Bed | 1 Twin Bed | Sleeps 2

Business Single Room

2 Twin Beds | Sleeps 1

Executive Suite

1 King Bed | 1 Twin Bed | Sleeps 2

Executive Single Room

1 King Bed | 2 Twin Beds | Sleeps 1

Guest reviews for Hotel Nikko Düsseldorf

Everyone (3) Family (1)
2
Business Business

I accidentally left my prepay card in the slot which turns room's lights on. When I got back to the room, the card was gone. I reported to the receptionist and two guys there started telling me that they cannot do anything about it and it's kinda my fault... and one of told me that the cleaning clue might have threw it away since it'sin the slot.... well, nothing should be missing unless it's in the garbage box... IMO.OK, I should not have left the card but the attitude those two had was not acceptable. First they should have apologized sincerely and tried to offer some compensation.... eventually, they offered two days of Gym usage... but.... Also, I put my passport in the safe and locked it... (the safe is in the closet door and if you don't open the close door, you don't realized if the save is opened) I did not check the safe every day but the last day of the stay and found that the lock was opened.... thankfully, the passport was there but how that could happen. I closed it with my own custom code and how it's opened by the cleaning clean... Other thing, air conditioning did not work the temperature I set. The cleaning clue forgot to put bath towels in the bath room one day... I always stayed this hotel when I go to Dusseldorf for business but I'm not going to moving forward. Something got changed. The staff were very professional in the past and provided the services of Nikko hotel (hight end) in the past but not this time... :(

By on Jul 21, 2019

4
Family

Nice hotel, close to rail station and sightseeings. Staff was helpful and friendly. It was wonderful to stay there.

By on Jul 11, 2019

4
Everyone

By on Dec 29, 2018

5
Everyone

By on Nov 3, 2018

4

good facility, but still with glitches

Everyone

The hotel has renovated rooms and a generally friendly staff, and is located conveniently near the train station and lots of good restaurants. But various glitches happen a little too often for a hotel that tries to project a high-end image. For instance, our keys would lose magnetism everyday forcing us to get a new key when we come back, and it did not have the right type of room that we reserved when we first arrived, giving us instead a cheaper type of room for the 1st night.

By on Aug 4, 2018

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