Excellent location for me to shop Japanese grocery. I always stay this hotel in Dusseldorf.
I accidentally left my prepay card in the slot which turns room's lights on. When I got back to the room, the card was gone. I reported to the receptionist and two guys there started telling me that they cannot do anything about it and it's kinda my fault... and one of told me that the cleaning clue might have threw it away since it'sin the slot.... well, nothing should be missing unless it's in the garbage box... IMO.OK, I should not have left the card but the attitude those two had was not acceptable. First they should have apologized sincerely and tried to offer some compensation.... eventually, they offered two days of Gym usage... but.... Also, I put my passport in the safe and locked it... (the safe is in the closet door and if you don't open the close door, you don't realized if the save is opened) I did not check the safe every day but the last day of the stay and found that the lock was opened.... thankfully, the passport was there but how that could happen. I closed it with my own custom code and how it's opened by the cleaning clean... Other thing, air conditioning did not work the temperature I set. The cleaning clue forgot to put bath towels in the bath room one day... I always stayed this hotel when I go to Dusseldorf for business but I'm not going to moving forward. Something got changed. The staff were very professional in the past and provided the services of Nikko hotel (hight end) in the past but not this time... :(
Nice hotel, close to rail station and sightseeings. Staff was helpful and friendly. It was wonderful to stay there.
Located in Stadtmitte within a short walk of Konigsallee, Clayton Hotel Düsseldorf City Centre is within a mile (2 km) of other popular sights such as Rhine Promenade. This hotel has 393 rooms and welcomes guests with conveniences like a restaurant, a full-service spa, and an indoor pool.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are other standard amenities.
At Clayton Hotel Düsseldorf City Centre, guests enjoy a full-service spa, an indoor pool, and a gym. If you drive, self parking is EUR 30.00 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Excellent location for me to shop Japanese grocery. I always stay this hotel in Dusseldorf.
I accidentally left my prepay card in the slot which turns room's lights on. When I got back to the room, the card was gone. I reported to the receptionist and two guys there started telling me that they cannot do anything about it and it's kinda my fault... and one of told me that the cleaning clue might have threw it away since it'sin the slot.... well, nothing should be missing unless it's in the garbage box... IMO.OK, I should not have left the card but the attitude those two had was not acceptable. First they should have apologized sincerely and tried to offer some compensation.... eventually, they offered two days of Gym usage... but.... Also, I put my passport in the safe and locked it... (the safe is in the closet door and if you don't open the close door, you don't realized if the save is opened) I did not check the safe every day but the last day of the stay and found that the lock was opened.... thankfully, the passport was there but how that could happen. I closed it with my own custom code and how it's opened by the cleaning clean... Other thing, air conditioning did not work the temperature I set. The cleaning clue forgot to put bath towels in the bath room one day... I always stayed this hotel when I go to Dusseldorf for business but I'm not going to moving forward. Something got changed. The staff were very professional in the past and provided the services of Nikko hotel (hight end) in the past but not this time... :(
Nice hotel, close to rail station and sightseeings. Staff was helpful and friendly. It was wonderful to stay there.
Dear guest, thank you very much for your good ranking. Your Hotel Nikko