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Holiday Inn Express Düsseldorf City North

3.5 out of 5.0

Recent guest reviews

Hotel is good, clean and very good located. In 20 minutes walking you can be at the Rhein/Alte stad. Also conveniently located for public transport. Breakfast is ok. Also sufficient for vegetarians. Rooms are small but good for just a night sleep.

I stayed here for 12 nights during my last business trip to Dusseldorf. Location is close to U bahn, not too many restaurants nearby. Rooms were small and breakfast was not satisfactory. Decent to stay for 1-2 nights but will not recommended for long stay just because of its location.

We thought this was a great place to stay, really close to the train station (only 2 stops from the airport too). The staff were very friendly and helpful too. Very clean and has everything you could need!

Stayed at the holiday inn express for 3 nights. We took the queen bed plus sofa bed room. Room quite small after having the sofa bed out as a bed. Comfortable clean rooms, sheets and a very comfortable bed. Clean bathroom. However on the second day, we requested not to have our room cleaned, day after the cleaners did not come. When we met them by the corridor and asked to have our room cleaned, the lady signalled that she didn't have time. We had not stated we didn't want our room cleaned so not sure why she assumed we didn't want it cleaned. Breakfast options are very limited to different times of unlimited tea, fruits, bread, cheese, cold meats, about 4 cereal options, and pan cakes. The pancakes have a limit of one packet a day, so if you are down for breakfast late, u will not have any pancakes. Was very shocked at the limited choice of breakfast options, but a previous family member who stayed here previously informed us that this was because it is the express option which is cheaper. Overall not a bad experience, staff were friendly and also spoken English which was a plus as none of us speak German. Would definitely return here is I'm on a limited budget.

Worst Holiday Inn I have ever stayed at and I am a Spire member. Never again. Small dirty room full of stains. Bar area a joke, totally understaffed, waited 20 minutes to be served. Location good for Messe but nothing else. Seems to be located in middle of nowhere. Way over priced. Horrible experience.

I only slept here one night but: the staff was rude, the Tv hadn’t have a controller (we then asked for one and they gave us one with no batteries), the wi-fi was not working, the breakfast was really really simple with dirty plates.. the only positive thing was the price( really cheap indeed). I was expecting way more from a 3/4 star hotel

Nice hotel, clean, good service and bed. Short distance to airport and the expo. OK breakfast. Easy to get into downtown. Buss stop just next to Mercedes or you can walk and have a pitstop in a beerstube on your way.

I spent in this hotel only one night. It is very convenient if you want to be close to the Messe area, only 10-15 min by taxi, and also close to the airport. For the same reason, there are no structures like restaurants nearby, so you need to chose what you prefer. It could be really a good staying if there were nor two aspects which have made my staying less confortable: the noisy room (because of the frequent metallic sound coming from the nearby elevators, my room was the 523,very close to them) and the congested breakfast room (many people at the same time without free tables, also because of the slow cleaning service which was not making them free and available to the incoming guests). Maybe or the same reason (slow service) the variety of food at the breakfast buffet was quite limited. The service at the reception (check-in, check-out) was perfect and very kind. So, maybe it was an unlucky situation, but this is the reason of my average evaluation.

When I arrived there was a lady at reception who was not really interested in checking me in (although I was the only person at the desk). One of her colleagues came over and checked me in, but at first could not find my reservation. He too seemed disinterested in customer service and left me with a poor impression. He did not pass on any general information (breakfast, parking, hotel amenities, things to do / restaurants in the area). Parking was 15 Euros which I thought was pretty steep, but fortunately there were lots of free spots along the street (which the staff were not too forthcoming about). About an hour after checking in, I went down to the “business corner” to print out my boarding pass, but unfortunately the computer was not working. There was third person at the desk who was much more friendly and helpful than the first two and he went into his office and printed off my boarding pass and informed me of the free parking next to the hotel. The room and breakfast were basic, but good. The hotel is not really around any restaurants etc (except McDonalds). Overall, it was a good one-night stay, but the indifferent staff will make me look elsewhere the next time I am in town.

The hotel is a 10 minute walk from the local train station. The facility is fairly new, well maintained, and the rooms are comfortable. The staff is friendly and efficient. I would stay at this hotel again.

Mercedesstr. 14 Germany Duesseldorf NW

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • 24-hour business center

Located in Duesseltal, Holiday Inn Express Düsseldorf City North is within 2 miles (3 km) of popular attractions such as Goethe Museum and Museum Kunstpalast. This 150-room, 3.5-star hotel has free breakfast, free in-room WiFi, and a 24-hour business center. ISS Dome and Esprit Arena are also nearby.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. At the end of the day, relax with a drink at the bar/lounge.


Rooms

Holiday Inn Express Düsseldorf City North's 150 rooms are soundproofed and provide coffee makers, phones, and desks. Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries.


Property features

Guests of Holiday Inn Express Düsseldorf City North enjoy access to free WiFi in public areas, a meeting room, and a 24-hour business center. Self parking is offered for EUR 15.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.

Room options

Standard Room

Queen 1 | Twin 2 | Sleeps 2

Room, 2 Twin Beds

Twin 2 | Sleeps 2

Business Room

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

78.0% of guests recommend this hotel

Total of 531 reviews