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Holiday Inn Express Düsseldorf City North

3.5 out of 5.0

Recent guest reviews

Almost every single aspect of this hotel is satisfactory and good for a network-operated hotel in Germany, starting from their location (close to an S-Bahn station and proximity to the downtown, airport and fairgrounds areas) and down to most details, utilities and services in rooms. Everything is fine. Their approach to food for breakfast, though, was unprecedented - trying it first, I decided to switch to a nearby MacDonalds for every remaining day of my stay. Normally in Germany even cheaper hotels somehow succeed to feed their guests - this one seems to be barely making an effort.

I have booked this hotel via booking.com few hours before arrival due to cancelled flights in Brussels. Anyhow, after long dat travel I finally arrived. Beside the receptionist ‘pushing’ me to book directly instead of via webtools, I liked the hotel from the first minute due to its cleanliness and simplicity. Hotel room was not big but definitely good enough and again simple but clean! The price was very acceptable and including (again) a simple but good breakfast. Note: My room was next to the elevator so there was some noise. Tip: when you book a a room then ask to stay far from the elevator.

Where do i start!?! From start to finish our stay here was FABULOUS we had 2 rooms as there was 5 of us we had room 407 and 425 and both of them were immaculately clean, warm and welcoming. On to the breakfast again brilliant everything was fresh and plentiful! What more could you ask for?!? The location was excellent just a short stroll to the bus and tram stops which were very regular we never waited more than a couple of minutes for a tram to take us to the action!! And lastly the staff.... every single member of staff were brill happy to help you in any way in particular the young lady with long blonde hair (I didn't catch her name) she was fab helped me with the cigarette machine and introduced me to the local Alt-Bier and more importantly the Krefelder (Alt-Bier and coke mix) which is now my favourite drink ever and I can't even buy it over here:-( . All in all we had a brilliant stay here and without a doubt will be the hotel I return to on my next trip to the beautiful Dusseldorf!!!

Stayed here twice, now. Restaurant and bar onsite. Good food. Room was good for mee, space to work and sleep. Parking below, so that is very convenient. Good location for my stays, as it is close to where I needed to go.

The hotel has a nice modern look, great staff but the bar is quite expensive. Breakfast is quite standard but totally fine, sadly there’s no restaurant available. The room was ok with some minor problems.

I booked in for one night as I was going to Cologne the next day, this was very comfortable quiet hotel, as I was traveling later in the afternoon I left my luggage in the hotel the staff were very helpful.

Very good hotel. Clean and up to date rooms with great beds. Good service and breakfast. We were staying here with a couple of friends and took a cab to Altstad. It's not walking distance but the good price/quality made everything up.

This hotel is average or below in any aspect. Most rooms either face the street with a construction site and the city light rail rolling all night or the supposedly quieter back with construction noise. Rooms are ok, equipped with all basic needs just not very well thought through. There is no central light switch other than the one next to the entry. Air conditioning was not working at all in my room. The power plugs switch off when you pull your access card from the only central all power off switch. Makes for lots of fun if you like to charge a notebook or phone while at the bar. Be sure to ask for a second key card or use a spare plastic card if you have ;). The first room I got had simply not been serviced and was dirty all over. That issue got sorted out quickly with a voucher for a free drink but no apology or other explanation from the staff. Breakfast is quite good except for the coffee which tasted very odd. There are lot of alternative hotels around if you can’t find a better one this hotel is a safe fall-back choice.

Rooms are dirty and you will have to share the room with small insects and silverfishes. Upon arrival we found a room with dirt and popcorn on the carpet as well as hair on the bathroom floor (see pictures). Our request to change the room was refused by the front desk due to the fact that we were already in the room and housekeeping was gone. We complaint at the front desk the next morning and the popcorn and hair was gone when we came back to our room in the evening. The day before we left we found different types of bugs and silverfishes in the bathroom and in the room. We kill some of them (see pictures). Upon check-out we complaint at the front desk. We were offered a beverage voucher. We were told that the front desk is not responsible, but house keeping!!

Lovely clean hotel , really helpful staff , lovely choices for breakfast (continental) Carpark under hotel , very good being central to the shops & bars . Everything you need in your room , good for a family or business trip

Mercedesstr. 14 Germany Duesseldorf NW

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour business center

Located in Duesseltal, Holiday Inn Express Düsseldorf City North is within 2 miles (3 km) of popular attractions such as Goethe Museum and Museum Kunstpalast. This 150-room, 3.5-star hotel has free breakfast, free in-room WiFi, and a 24-hour business center. ISS Dome and Esprit Arena are also nearby.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant.


Rooms

Holiday Inn Express Düsseldorf City North's 150 rooms are soundproofed and provide coffee makers, free newspapers, and phones. Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Desks are also available.


Property features

Guests of Holiday Inn Express Düsseldorf City North enjoy access to free WiFi in public areas, a meeting room, and a 24-hour business center. Self parking is offered for EUR 15.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.

Room options

Standard Room

Queen 1 | Full 2 | Sleeps 2

Room, Non Smoking

Twin 2 | Sleeps 2

Business Room

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

78% of guests recommend this hotel

Total of 505 reviews