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Holiday Inn Express Düsseldorf City North

3.5 out of 5.0

Recent guest reviews

We booked this hotel because they offer a good value 'sleep, park & fly' arrangement. We had two twin bedrooms for our family of four. The rooms were of decent size with well functioning air conditioning. The parking is covered, under the building. The transfer to the airport is possible every 30 minutes and has to be reserved beforehand. The van arrived well in time and the driver was very friendly. The trip only takes around 15 minutes. There was some misunderstanding on our return which made us wait for around 30 minutes at the terminal but yet again the young driver was friendly and apoligetic. The breakfast was of good quality with ample choice. The hotelstaff was friendly. Only strange thing was that the person at the desk first offered upon arrival two rooms on the same floor but at different places. When we found out one of both rooms was next to the elavator and we requested for a change, all of the sudden we got the room next to the other room. Strange. There is not much to do/see/eat around the hotel (beside from a McDonald's across the street). As we had our car we drove (15 minutes) to the citycenter. Should also be possible with public transport as bus, train and underground stops are nearby. All in all recommended for it's sleep, park & fly formula.

Perfect location for a weekend citytrip. The breakfast had perfectly enough choice. The bed room was clean. The receptionist had alot of patience with us and stayed perfectly friendly and helpful. We enjoyed the stay alot.

Holiday inn express dusseldorf nord used to be not so bad, on the boarder of good for business. However I was amazed to find out the hotel is not properly maintained: the aircon didn't work, the shower shelf was broken so my shampoo fell and was spilt all over the place (had to buy a new one) ok it's my fault I placed it on the floor but that was because I didn't have any shelf to use to put my stuff on! Internet speed was decent when it was late and slow around the early evening. Lots of tourist groups with buses made the hotel crowded and noisy. Breakfast was not refilled and the fruits were undress. My worse experience in this hotel: I seem to have forgot my electric toothbrush at the hotel. Needless to say electric toothbrush is quite expensive, approx 50-100 EURO right? I called two days later to ask if I can come and pick it up to be told to call tomorrow, I called and was told it was not present in the "lost and found" collection, meaning the maid has literally threw it away! It's not a regular toothbrush it was a quite expensive one... so then I felt that the hotel has no value for my belongings.... they just lost me as a customer. I stayed there for 3 months two years ago when I worked in the area now I doubt it if I ever go back there.

We stayed in this hotel from 28th May and left on 31st May. As a family we were assigned the family room. Check in was smooth and pleasant with no waiting at all. Lady on the reception was friendly and helpful. The room was good size, basic and clean no problem there at all, the kids bed was not done which I found strange. However when I inform the problem at reception, the front house staff was apologetic and offer the assistance and upon back from our dinner the room was done. Also there was only big sofa bed for two kids which we felt bit let down, why was there one bed for two kids which hotel knew in advance. This is the first time I faced this situation while travelling with the kids. The breakfast was cold and has very limited selection. This did not concern us we were eating lunch and diner out side . Overall our stay at this hotel was pleasant and enjoyable. We enjoyed free water and ice which was proved by hotel was a nice touch and gesture indeed.

We stayed at this property on 31 May 2017 and left on 2 June. The room was small but not too small and very clean and well appointed. The bed is unique: the top half is soft and the bottom half is firm. If you require a firm mattress, you must sleep with your head at the foot of the bed. For those techy readers, there is a bit of good German ingenuity in the room: a very clever door that closes off the commode when open one way, and which closes off the bathroom in the other direction. See it to believe it. Hard to describe. There were enough electrical outlets (often a problem in European hotels), but bring your adapters. We were on the first floor (which would be the second floor in the USA) and the room was quiet and nicely air conditioned. The outside could use a gardener. To have such a nice property with terrible outside care is not in the hotel’s best interest. There were weeds (believe me, I know weeds when I see them) galore and weeds growing up between the paving stones in the drive way and around the retaining walls. The small plots of grass were brownish and not well maintained. The breakfast was adequate for me since I need to restrain myself while “at table.” Others might find it a bit wanting. To add Belgian waffles might be a good idea without a lot of overhead maintenance. The person in charge of the breakfasts on both mornings was Ludea, who desperately needs a charm school class. She never smiled, never greeted the customers. My wife could not figure the cold water purifier and asked Ludea for help. Ludea accused my wife 3 times of breaking the machine and was quite disrespectful and rude, saying several times in different ways what amounted to, “Look what you have done. You have wrecked the machine.” The apple juice and orange juice machine produced warm juice, so basically undrinkable. On our first morning for breakfast, we got there about an hour before the end of breakfast and they had run out of hard boiled eggs. Plenty the next day. Cold cuts, cereals, warm milk, coffee, some good breads and condiments to accompany them. One nice thing is that we were able to park on the street in front of the building next door. No charge, no limit. If you want to pay for parking, it is 15 euros per night to park under the hotel. Free WiFi for 3 electronics. About 7 mb per second (enough to get the job done). Also, the subway is 1.5 blocks down the street to the right as you exit the motel. Just walk through the Mercedes used car (yep…I know – “previously loved”) lot and you can’t miss the subway stop. You buy the ticket on the train. We have a European Maestro (debit) card which we could use on the train. If you don’t have a chip and pin USA card that works over here, be prepared to pay cash. As usual, the trains run on time, frequently, are clean and quite safe. No one checks your ticket, but if the “ticket police” are on the warpath, there is a fine if you don’t have a ticket. Also, you must STAMP the ticket in the stamp machine when you use it. The subway map is easy to use. The front of the train and the electric signs on the street give you the END destination of the train. Just pick in advance what station at which you need to exit. For the Rhine river excursion boats, just ask the hotel clerk for the name of the station at which you should stop. The Schloss palace was interesting (we took the inside tour). Allow plenty of time to walk the gardens down to the Rhine. Have fun in Dusseldorf.

This hotel was very reasonably priced. The room was decent in size. The hotel is located about one mile from the city center. I wouldn't say that Dusseldorf is very scenic, but this hotel is also not located in the bad part of town. The hotel offers garage parking for a price, but like many parking garages in Germany, it can be a tight squeeze. Outside street parking was difficult to find, but we did find it. The people at the desk and the service people were very cordial. Breakfast, which came with the price of the room was outstanding. No lunch or dinner was served. There was a small area which you could order a drink or beverage and sit down and enjoy yourself.

Lovely hotel ,,,staff were very friendly,,,,,,,,,rooms were spotless clean as was the bath room,,,,,,only bad point was the location as it is a taxi ride to the city centre which will cost you around 28 - 20 euros

One of. The best 3 stars hotel i visited in Germany ,it is at Werhahn 80 ,which is about 20 mints walk to the heart of the Altstadt ,personals are good ,most of them don't speak German as mother tough but i real congratulate the Managment and the staff ,

I stayed for Interpack, and the hotel rate was like 7.5 times what it normally costs. Service is very good i have no complains, rooms are small. If i payed its real value i would give the five stars is clean, good design. Location was good, 5 minutes walk to metro.

Nice design, friendly staff, nutella and fruits for breakfast. The worst thing is breakfast actually - no porridge, no eggs, no salad. Just snacks. The location is pretty good not far from centre. I love free drink voucher they gave on arrival.

Mercedesstr. 14 Germany Duesseldorf NW

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour business center

Located in Duesseltal within 2 miles (3 km) of Museum Kunstpalast, Holiday Inn Express Düsseldorf City North is within a few miles (5 km) of other popular sights such as Duesseldorf City Hall. This 150-room, 3.5-star hotel has free breakfast, free in-room WiFi, and a 24-hour business center. Rhine Tower and Neuer Zollhof are also nearby.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant.


Rooms

Holiday Inn Express Düsseldorf City North's 150 rooms are soundproofed and provide coffee makers, free newspapers, and phones. Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Desks are also available.


Property features

Guests of Holiday Inn Express Düsseldorf City North enjoy access to free WiFi in public areas, a meeting room, and a 24-hour business center. Self parking is offered for EUR 15.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.

Room options

Room, 1 Queen Bed with Sofa bed, Non Smoking

Queen 1 | Sleeps 4

Room, Non Smoking

Queen 2 | Sleeps 2

Business Room

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

78% of guests recommend this hotel

Total of 487 reviews