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Recent guest reviews

Did not travel due to Covid19 restrictions. Contacted property several times to try and cancel and get a refund. Communication was spotty at best, still trying to get our refund. Hotel seems unwilling to help.

Great location an s very clean. Very friendly staff

The hotel was excellent. Fabulous breakfast buffet each morning. It started early and they had it going till 10 so plenty of time. Location was right on O’Connell street so perfect for touring Dublin. We arrived at 6AM from the states and they let us check in for a quick nap before we started our day. That was much appreciated.

Liked the location. Bed was comfortable. For some unknown reason we were given a handicapped room and there was no shower door so the water from the shower went all over the bathroom floor. And the heat/air conditioning was very difficult to regulate. Overall it was a decent place to stay.

Excellent location close to shopping and has many things to offer for tourists also enjoyed the daily breakfast I will stay here again next time

Location, clean, friendly. breakfast all very good.

Loved location. Hotel is new. Breakfast was great but the same each day. Staff attitude was not helpful. Front desk even hung up on me trying to contact a friends room. No luggage trolleys or help for luggage.

Great price, close to city center, great for walking everywhere.

Heat hotel in the city center location was excellent hotel was clean and the staff was nice polite and professional.

Very nice hotel , ideally located in city center within close proximity to many attractions in Dublin. We arrived early and were allowed to check in immediately which helped greatly after an overnight flight. Staff was friendly and informative. The breakfast is extensive and rooms clean. Well worth the stay.

We stayed three nights and wished we had planned to spend more time in Sligo. The room was quiet and clean and very large. The pub had great food. All the staff we encountered were very nice. And, it has a great location for seeing the town.

Very clean, was a mixup with one of our rooms but the staff was able get the correct room quickly. There's no on site parking and driving to the hotel can be a little challenging. The breakfast is very good and you get plenty to eat. Some people have complained about noise, we had a corner room on the first floor and had no problem with noise. One minor thing, no wash clothes. Walking is the best way to get around, but buses and trollies along with taxis are right out the door.

Excelente ubicación, personal muy ahradable, ha oraciones cómodas y limpias.

28-32 O'Connell Street Upper Dublin

Hotel highlights

  • Walking distance to O'Connell Street and Parnell Square
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Concierge services

Located in City Centre Dublin, Holiday Inn Express Dublin City Centre is adjacent to O'Connell Street and within a 5-minute walk of other popular sights like Parnell Square. This 198-room, 3.5-star hotel welcomes guests with conveniences like a bar/lounge, a coffee shop/café, and free in-room WiFi.


Dining

Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

All 198 heated rooms provide coffee makers, safes, and phones. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Holiday Inn Express Dublin City Centre features free WiFi in public areas, conference space, and laundry facilities. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. This smoke-free hotel also has an ATM.

Room options

Room, 1 Double Bed, Accessible, Non Smoking (Roll-In Shower)

1 Double Bed | Sleeps 2

Room, 2 Twin Beds, Non Smoking

2 Twin Beds | Sleeps 2

Room allocated on arrival

1 Double Bed | Sleeps 2

Room, 1 Double Bed with Sofa bed, Non Smoking (With Sofa Bed)

1 Double Bed and 1 Double Sofa Bed | Sleeps 3

Guest reviews for Holiday Inn Express Dublin City Centre

Everyone (8) Couples (3) Family (6)
2
Partner Couples

Did not travel due to Covid19 restrictions. Contacted property several times to try and cancel and get a refund. Communication was spotty at best, still trying to get our refund. Hotel seems unwilling to help.

By , from Kentucky on Sep 28, 2020

Review comment responded on Sep 29, 2020

Dear Kevin, Thanks for your feedback. I am surprised to learn that this was your impression. we try to get back to our guests' queries as soon as possible. I am struggling to find out your reservation I only can see your name here. Would you please contact us so we look into your situation carefully? Looking forward to hearing from you. Kind regards, Davoud

4
Everyone

By on Mar 14, 2020

5
Family Family

Great location an s very clean. Very friendly staff

By on Feb 22, 2020

5
Family Family

The hotel was excellent. Fabulous breakfast buffet each morning. It started early and they had it going till 10 so plenty of time. Location was right on O’Connell street so perfect for touring Dublin. We arrived at 6AM from the states and they let us check in for a quick nap before we started our day. That was much appreciated.

By on Nov 9, 2019

Review comment responded on Nov 19, 2019

Dear Guest , Thank you for taken the time to share your recent experience here at the Holiday Inn Express Dublin City Centre. Delighted to read that you enjoyed the breakfast buffet and the hotel in General. Its feedback like yours that allows us to constantly monitor our service offering. On behalf of all the team here at the Holiday Inn Express Dublin City Centre it was a pleasure hosting you and we very much look forward to welcoming you back in the not to distance future. Warmest Regards Eoin Claxton Guest Service Manager

4
Everyone

By on Nov 2, 2019

4
Partner Couples

Liked the location. Bed was comfortable. For some unknown reason we were given a handicapped room and there was no shower door so the water from the shower went all over the bathroom floor. And the heat/air conditioning was very difficult to regulate. Overall it was a decent place to stay.

By , from Dublin on Oct 12, 2019

5
Family

Excellent location close to shopping and has many things to offer for tourists also enjoyed the daily breakfast I will stay here again next time

By on Jul 30, 2019

Review comment responded on Jul 31, 2019

Many thanks for taking the time to post a review of your recent stay with us at Holiday Inn Express I have shared your wonderful comments with all the team here who join me in thanking you. We are all genuinely delighted that you enjoyed your special stay so much and I am also pleased that we were able to contribute in some way to the overall enjoyment of your trip. We look forward to the privilege of welcoming you back to stay with us again very soon. Yours sincerely, Alvaro Alvarez

5
Partner Couples

Location, clean, friendly. breakfast all very good.

By on Jul 29, 2019

Review comment responded on Jul 31, 2019

Many thanks for taking the time to post a review of your recent stay with us at Holiday Inn Express I have shared your wonderful comments with all the team here who join me in thanking you. We are all genuinely delighted that you enjoyed your special stay so much and I am also pleased that we were able to contribute in some way to the overall enjoyment of your trip. We look forward to the privilege of welcoming you back to stay with us again very soon. Yours sincerely, Alvaro Alvarez

4
Family Friends

Loved location. Hotel is new. Breakfast was great but the same each day. Staff attitude was not helpful. Front desk even hung up on me trying to contact a friends room. No luggage trolleys or help for luggage.

By on Jun 18, 2019

Review comment responded on Jun 19, 2019

Thank you for taking the time to review your stay with us. We appreciate all feedback as it helps us develop our property to meet our ever-changing client needs, which is what we strive to achieve here. We are investigating all comments to ensure such similar situations do not incur in the future, thank you for bringing your concerns to our attention. Kindest Regards, Alvaro Alvarez

5
Everyone

By on Jan 11, 2019

Review comment responded on Jan 14, 2019

Thank you for the absolutely wonderful review following your recent stay with us which I was pleased to read. We really do appreciate you taking the time and trouble to post it and I was delighted to read how much you enjoyed your stay. Every one of my colleagues’ endeavours to provide our guests with as comfortable a stay as possible and we are glad that you had such an enjoyable time. Your words speak for themselves really and have given the entire team a big boost. I hope it won’t be too long before we have the opportunity and the privilege of welcoming you back to stay with us again. Thank you again for your kind words. Yours sincerely, Kind regards, Alvaro Ahmadi Alvarez | Night Manager

Holiday Inn Express Dublin City Centre

28-32 O'Connell Street Upper, Dublin, D01 T2X2
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