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Recent guest reviews

Unique location and very clean property. Negative: I needed a taxi, the front desk was supposed to make a reservation, but the taxi never came. I almost missed my appointment.

Convenient location, just 15 minute walk to the major sights in Dublin. Room is a little bit small, but clean and the bed was comfy. The inclusive breakfast was a plus, but nothing grand.

We asked 3 times to have the air /fan to be serviced…never got it working which made to room stuffy and too warm.

Great modern hotel in the center of dublin. Easily walkable to shopping, restaurants, pubs & the temple bar area. Helpful front desk attendants. We were able to check in early, around 9:30am & had breakfast at the hotel after an overnight flight. Aircoach bus, from dublin airport, both drops off & picks up just right down the street (a 1 minute walk). Would easily stay here again.

locTion..cleanliness.breKfast was amazing...would definatly ztay agIain n recommend it..

It was very comfortable. The included daily breakfast was a big plus. The staff, especially Sara was extremely helpful, Han was very friendly.

Carpet in the room was stained by the table/desk area and believe that’s where the awful smell was coming from when I had the window closed. There was also stains on the wall and curtain all near the desk area that should be addressed.

Did not travel due to Covid19 restrictions. Contacted property several times to try and cancel and get a refund. Communication was spotty at best, still trying to get our refund. Hotel seems unwilling to help.

Great location an s very clean. Very friendly staff

The hotel was excellent. Fabulous breakfast buffet each morning. It started early and they had it going till 10 so plenty of time. Location was right on O’Connell street so perfect for touring Dublin. We arrived at 6AM from the states and they let us check in for a quick nap before we started our day. That was much appreciated.

Liked the location. Bed was comfortable. For some unknown reason we were given a handicapped room and there was no shower door so the water from the shower went all over the bathroom floor. And the heat/air conditioning was very difficult to regulate. Overall it was a decent place to stay.

Excellent location close to shopping and has many things to offer for tourists also enjoyed the daily breakfast I will stay here again next time

Location, clean, friendly. breakfast all very good.

Loved location. Hotel is new. Breakfast was great but the same each day. Staff attitude was not helpful. Front desk even hung up on me trying to contact a friends room. No luggage trolleys or help for luggage.

Great price, close to city center, great for walking everywhere.

Excelente ubicación, personal muy ahradable, ha oraciones cómodas y limpias.

28-32 O'Connell Street Upper Dublin

Hotel highlights

  • Walking distance to Trinity College
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge

Located in City Centre Dublin within a short walk of Trinity College, Holiday Inn Express Dublin City Centre, an IHG Hotel is within a mile (2 km) of other popular sights such as Croke Park. This 198-room, 3.5-star hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi.


Dining

Start your day off right with a free full breakfast, served each morning from 7:00 AM to 10:00 AM. Get an energy boost at the coffee shop/cafe, or grab a drink at the bar/lounge.


Rooms

Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are also available.


Property features

Holiday Inn Express Dublin City Centre, an IHG Hotel features free WiFi in public areas, conference space, and laundry facilities. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. This smoke-free hotel also has an ATM.

Room options

Standard Room, 1 Double Bed, Accessible

1 Double Bed | Sleeps 2

Standard Room, 2 Twin Beds

2 Twin Beds | Sleeps 2

Room allocated on arrival

1 Twin Bed | Sleeps 2

Standard Room, 1 Double Bed with Sofa bed

1 Double Bed and 1 Double Sofa Bed | Sleeps 3

Guest reviews for Holiday Inn Express Dublin City Centre, an IHG Hotel

Everyone (6) Couples (6) Family (7)
4
Business Business

Unique location and very clean property. Negative: I needed a taxi, the front desk was supposed to make a reservation, but the taxi never came. I almost missed my appointment.

By , from Chania on Jun 24, 2022

Review comment responded on Jun 25, 2022

Dear George, Thank you for taking a minute to leave a review, it’s very important to us! We are happy to know that you had a great experience staying with us. I apologise for the problem faced with taxi, unfortunately it is a situation out from our control and dublin as a city is facing this issue with shortness with taxis around the city most when is close to weekends or there is events. We wishing you can join us again. Looking forward to seeing you soon with us in Holiday Inn Express Dublin City Centre. Kind regards, Yasmin Madeira Guest Service Manager

4
Partner Couples

Convenient location, just 15 minute walk to the major sights in Dublin. Room is a little bit small, but clean and the bed was comfy. The inclusive breakfast was a plus, but nothing grand.

By on May 31, 2022

Review comment responded on Jun 11, 2022

Dear Orbitz, Thank you very much for choosing Holiday Inn Express Dublin City Centre for your stay and thank you very much for completing a review of your stay with us. Please know your feedback is extremely valuable to us, we use feedbacks such as yours to improve our hotel and service we provide. I am delighted to read that you enjoy your stay with us! Regarding variety of breakfast, you mention in your feedback, as a branded hotel we have standards to follow, and breakfast is one of them. Unfortunately, we do not amend or add any other items to our buffet breakfast, it must be in accordance with standards worldwide. Again, thank you for your positive comment. We are looking forward to welcoming you back in our hotel soon! Kind regards Yasmin Madeira | Guest Service Manager

3
Everyone

We asked 3 times to have the air /fan to be serviced…never got it working which made to room stuffy and too warm.

By on May 23, 2022

Review comment responded on Jun 12, 2022

Dear Debora, Thank you very much for choosing Holiday Inn Express Dublin City Centre for your stay and thank you for taking out your time to complete a review of your stay with us here in Holiday Inn Express Dublin City Centre. Please know, that your feedback is extremely valuable to us, thank you for helping us to improve our hotel and service we provide. I am very sorry to read you didn’t enjoy your stay with us. I will investigate what happened as it is not usual to happen. I am very sorry to hear, that we didn’t meet your expectations. However, I hope you give as a chance to serve you again soon and looking forward to welcoming you back in our hotel soon! Sincerely Yasmin Madeira Guest Service Manager

5
Family

Great modern hotel in the center of dublin. Easily walkable to shopping, restaurants, pubs & the temple bar area. Helpful front desk attendants. We were able to check in early, around 9:30am & had breakfast at the hotel after an overnight flight. Aircoach bus, from dublin airport, both drops off & picks up just right down the street (a 1 minute walk). Would easily stay here again.

By on Mar 12, 2022

Review comment responded on Apr 16, 2022

Dear Andrea, Thank you very much for choosing Holiday Inn Express Dublin City Centre! I am delighted to read that you enjoy your stay with us. We are looking forward to welcome you back in our hotel soon! If you need any help with further reservations do not hesitate to contact as at any time. Sincerely Yasmin Madeira Guest Service Manager

5
Everyone

locTion..cleanliness.breKfast was amazing...would definatly ztay agIain n recommend it..

By on Nov 7, 2021

Review comment responded on Nov 9, 2021

Dear Guest, We hope this email finds you well. Thank you very much for choosing Holiday Inn Express Dublin City Centre and thank you for your review. Your feedback is extremely valuable to us and we really appreciate sharing with us your experience. We are glad to know that our Colleagues have managed to raise up to your expectations and that you have enjoyed your stay. We do hope that we shall have the honour to accommodate you again in the near future. Kind Regards, Syed | Guest Service agent Holiday Inn Express Dublin City Centre 28-32 Upper O’Connell Street | Dublin 1 | D01 T2X2 | Ireland

5
Partner Couples

It was very comfortable. The included daily breakfast was a big plus. The staff, especially Sara was extremely helpful, Han was very friendly.

By on Jul 23, 2021

Review comment responded on Aug 12, 2021

Dear Guest, We hope this email finds you well. Thank you very much for choosing Holiday Inn Express Dublin City Centre and thank you for your review. Your feedback is extremely valuable to us and we really appreciate sharing with us your experience. We are glad to know that our Colleagues have managed to raise up to your expectations and that you have enjoyed your stay. We do hope that we shall have the honour to accommodate you again in the near future. Kind Regards, Marian S. | Guest Service Manager Holiday Inn Express Dublin City Centre 28-32 Upper O’Connell Street | Dublin 1 | D01 T2X2 | Ireland

3
Partner Couples Business Business

Carpet in the room was stained by the table/desk area and believe that’s where the awful smell was coming from when I had the window closed. There was also stains on the wall and curtain all near the desk area that should be addressed.

By on May 10, 2021

Review comment responded on May 12, 2021

Dear Guest, We would like to thank you for choosing Holiday Inn Express Dublin City Centre for accommodation services. Also, thank you for the review, as your feedback is extremely valuable to us. We are sorry to know there have been issues with the room you have been assigned. It would have been very much appreciated had any issues been brought to our attention during your actual stay, so that we can properly address them. Looking forward to having you again as our guest. Kind Regards, Marian S. | Guest Service Manager Holiday Inn Express Dublin City Centre 28-32 Upper O’Connell Street | Dublin 1 | D01 T2X2 | Ireland

2
Partner Couples

Did not travel due to Covid19 restrictions. Contacted property several times to try and cancel and get a refund. Communication was spotty at best, still trying to get our refund. Hotel seems unwilling to help.

By , from Kentucky on Sep 28, 2020

Review comment responded on Sep 29, 2020

Dear Kevin, Thanks for your feedback. I am surprised to learn that this was your impression. we try to get back to our guests' queries as soon as possible. I am struggling to find out your reservation I only can see your name here. Would you please contact us so we look into your situation carefully? Looking forward to hearing from you. Kind regards, Davoud

4
Everyone

By on Mar 14, 2020

5
Family Family

Great location an s very clean. Very friendly staff

By on Feb 22, 2020

Holiday Inn Express Dublin City Centre, an IHG Hotel

28-32 O'Connell Street Upper, Dublin, D01 T2X2
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