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The Cumberland Hotel - OCEANA COLLECTION

4.0 star property

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Photo gallery for The Cumberland Hotel - OCEANA COLLECTION

Exterior
King Suite, Balcony and Ocean View | Desk, iron/ironing board, free WiFi, bed sheets
A beach with a pier extending into the water, surrounded by yellow flowering bushes.
A spacious dining area with a long table, multiple chairs, and a chandelier. There is a large mirror and a television mounted on the wall.
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Parking available

Explore the area

View in a map
27 East Overcliff Drive, Bournemouth, England, BH1 3AF
  • Place, Bournemouth Beach
    ‪8 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪15 min walk‬
  • Place, Bournemouth International Centre
    ‪18 min walk‬
  • Airport, Southampton (SOU)
    ‪75 min drive‬

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About the neighborhood

Bournemouth

Located in Bournemouth City Centre within a short walk of Bournemouth Beach, The Cumberland Hotel - OCEANA COLLECTION is within a mile (2 km) of other popular sights such as Bournemouth Pier. This 4-star hotel has 108 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Bournemouth Beach - 8 min walk - 0.4 miles
  • Bournemouth Pavillion Theatre - 15 min walk - 0.8 miles
  • Bournemouth Lower Gardens - 15 min walk - 0.8 miles
  • Bournemouth International Centre - 18 min walk - 1.0 mile
  • Bournemouth Pier - 18 min walk - 1.0 mile

Getting around

  • Bournemouth Station - 17 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 19 min drive

Restaurants

  • ‪Domino's Pizza - ‬11 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Soulmade Café - ‬12 min walk
  • ‪Noodle Bar - ‬9 min walk
  • ‪WOK 2 GO - ‬10 min walk

About this property

The Cumberland Hotel - OCEANA COLLECTION

Guests staying at The Cumberland Hotel - OCEANA COLLECTION enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. Self parking is offered for GBP 12.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this beach hotel include a conference center, a business center, and a computer station.
Plasma TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and desks are also available.
Recreational amenities at the hotel include an outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Oceana Day Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is open daily.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per night)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bar Ventana Grand Cafe
  • Mirabelle

Things to do

  • Billiards/pool table
  • Full-service spa
  • Indoor pool (guest access)
  • Outdoor pool

Family friendly

  • Access to nearby indoor pool
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,970 square feet of space)

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1937
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The sauna, fitness center, and indoor pool at The SunCliff Hotel are closed from January 29, 2027-February 1, 2027.

Renovations and closures

The following facilities or services will be unavailable from January 29 2027 to February 1 2027 (dates subject to change):
  • One of the swimming pools
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for GBP 6.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 15.95 for adults and GBP 7.95 for children
  • Self parking fee: GBP 12.00 per night
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Crib (infant bed) fee: GBP 6.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Cumberland Bournemouth
Cumberland Hotel Bournemouth
Cumberland Hotel OCEANA COLLECTION Bournemouth
Cumberland OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel
The Cumberland Hotel - OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel Bournemouth

Frequently asked questions

What's there to do close to The Cumberland Hotel - OCEANA COLLECTION?

This hotel is situated in Bournemouth City Centre within a 10-minute walk of Bournemouth Beach and Russell-Cotes Art Gallery and Museum. You'll also find Bournemouth Pavillion Theatre and Oceanarium less than a mile away.

Is parking available on site at The Cumberland Hotel - OCEANA COLLECTION?

Yes, parking is offered for GBP 12 per night. Though parking is limited parking, an electric car charging station is also available.

Is there a spa available at The Cumberland Hotel - OCEANA COLLECTION?

Oceana Day Spa is the hotel's spa and services include deep-tissue massages, mani/pedis, facials, and body treatments. Note that spa services and facilities will be unavailable from January 29 2027 until February 1 2027 (subject to change).

Does The Cumberland Hotel - OCEANA COLLECTION have a casino on the premises?

No, The Cumberland Hotel - OCEANA COLLECTION doesn't have a casino.

Is there an indoor pool at The Cumberland Hotel - OCEANA COLLECTION?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Note though that pool facilities will be unavailable from January 29 2027 until February 1 2027 (subject to change).

Is The Cumberland Hotel - OCEANA COLLECTION good for couples?

This beachfront hotel offers many amenities for couples, including champagne service as well as an ocean-view restaurant and an outdoor pool.

Does The Cumberland Hotel - OCEANA COLLECTION have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Cumberland Hotel - OCEANA COLLECTION have a restaurant that serves breakfast?

Yes, The Cumberland Hotel - OCEANA COLLECTION serves buffet breakfast for a surcharge each morning at Mirabelle.

Does The Cumberland Hotel - OCEANA COLLECTION allow pets to stay free of charge?

No, pets aren't allowed at The Cumberland Hotel - OCEANA COLLECTION though service animals are welcome.

Does The Cumberland Hotel - OCEANA COLLECTION have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to The Cumberland Hotel - OCEANA COLLECTION?

The closest major airport to The Cumberland Hotel - OCEANA COLLECTION is Bournemouth (BOH-Bournemouth Intl.), which is 6.3 mi away (19 minutes by car). Another top airport is Southampton (SOU), which is around 27.1 mi away.

Are there rooms with balconies that I can book at The Cumberland Hotel - OCEANA COLLECTION?

Yes, some guestrooms at The Cumberland Hotel - OCEANA COLLECTION offer a balcony and may feature ocean views.

Does The Cumberland Hotel - OCEANA COLLECTION host weddings?

If wedding bells are in your future, take advantage of the wedding venue at The Cumberland Hotel - OCEANA COLLECTION.

The Cumberland Hotel - OCEANA COLLECTION Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 327 out of 1005 reviews
Rating 8 - Good. 364 out of 1005 reviews
Rating 6 - Okay. 170 out of 1005 reviews
Rating 4 - Poor. 89 out of 1005 reviews
Rating 2 - Terrible. 55 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities
Selection at breakfast was poor, we had just come back from Tenerife staying a 3 star hotel which was far superior.
Stayed 1 night in Mar 2026
Verified

8/10 Good

glenys

Liked: Cleanliness, amenities
Chatty polite reception staff who upgraded my room ! Plentiful fresh breakfast with decent coffee ( a rare find !) Stayed in a few places in Bournemouth but 3rd visit here so far , I like the quirky decor and relaxed atmosphere and the couches and chairs you can sink into in the bar area Once the refurbishment is complete i will be returning
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Emma

Great staff and swimming pools fun and lovely food room was clean and spacious
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sharon Page

Liked: Cleanliness, staff & service, room comfort
Took my mum for 5 nights, all the staff were welcoming and professional, amazing atmosphere, wonderful food, beautiful location
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Andy

presidential suite was big
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Adrian

Liked: Cleanliness, amenities
Disliked: Staff & service
Not the best after the good furst impression of the ground floor. Could not hear what the receptionist was sayinb.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
Lovely big room lovely food and lovely swimming pool.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was really nice will go again
Stayed 1 night in May 2025
Verified

10/10 Excellent

Graeme

My partner and I had a fantastic stay at the Cumberland. We were in Bournemouth for a concert and this hotel was ideal as it was close to the venue and had a good location overlooking the bay. Our room was comfortable and good value but what really stood out was how good the staff were. Lisa made us feel welcome and gave us some great advice on the facilities and the waiters and managers were friendly and attentive. Breakfast was very nice and we enjoyed the outside and inside pools, as well as the sauna during our short stay.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with our stay here.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities
Amazing staff who went out of their way to help us with an issue. Friendly and always on hand to help. Huge to praise to Lisa and Ali.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay with friendly helpful staff.
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in the Cumberland hotel its dog friendly small dogs the breakfast was good choice the staff were very friendly will definitely return
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and hotel.
Stayed 2 nights in Sep 2022
Verified

2/10 Terrible

faheem

Disliked: Staff & service, property conditions & facilities
Old and tied hotel. Desperately in need od renovations,images online do not repesent current condition of the hotel.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Cumberland

I enjoyed every summer Bournemouth for sumer holiday. I usually stay in Cumberland Hotel. I enjoyed pools outside and inside pool + sauna company Hotel Sutcliffe for free. I really liked family and dog friendly Hotel.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Laraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely sea front hotel

Great hotel. Excellent service. Lovely and clean
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, family room with balcony at front of hotel very nice
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay as always
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Jyoti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for my birthday, the hotel was lovely and even got an upgrade with a wonderful view of the beach.
Stayed 1 night in May 2024
Verified

6/10 Okay

Norma

Liked: Amenities
Excellent breakfast but hotel rooms tired and needing refurb.
Stayed 1 night in May 2025
Verified

6/10 Okay

ISMAEL RICARDO

Liked: Cleanliness, staff & service
It’s a very good hotel, not the greatest but it’s well located and great service from their staff
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Janice andrews

Liked: Cleanliness, staff & service, property conditions & facilities
Thankyou the hotel was great and we will be returning as a larger group.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a very good stay the fact that you have use of neighbouring hotels is a very good thing
Stayed 2 nights in Aug 2024