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Unable to stay at the Sheraton Santiago Hotel for this reservation. COVID 19 kept us hostage on Celebrity cruise. On March 13th Celebrity Cruise cancelled the cruise we were already on and we were told to make our own arrangements home. So, from the ship, I booked airline and hotel reservation through Orbitz. We were to be dropped off in Santiago Chile the very next day! Within Hours we would be told Chile had refused any disembarkation from our ship. I then spent hours on ships phone attempting to cancel reservations made just hours before but to no avail. Today, July 7 2020, I have been unable to recoup any of my losses despite apparent good efforts on Orbitz part. This review is to nudge the Sheraton to refund my loss which was unavoidable

The location was great, the rooms are comfortable and spacious. Staff was very helpful and the breakfast is just great. I would highly recommend.

Well located to restaurants, shopping, wonderful and friendly staff. Great breakfast included. I would stay here again on a future visit to Santiago.