I was looking forward to making a meal however there were no utensils or pans for cooking. The floor was filthy, not sure when it was last cleaned and the counter was dirty by the sink. I was thankful the bed was clean and comfortable to sleep in. The room smelled pungently like fried oil into the walls. Not going to stay ever again at an extended stay operation.
The male clerk is A In fact, had he been the only one I had to have interacted with, this whole thing would be given the higestest rating possible. The heavier lady clerk, however, was quite unpleasant to say the (absolute) least. Overall, this was an enjoyable hotel for an awesome weekend away. I would recommend this place over any of the hotels in the area and for sure any in the Denver metro area. I've paid a lot more for a lot worse. I will choose this particular Extended Stay in the future. The only negative is that the only convenience store is quite a bit aways ESPECIALLY without a car. Of course, this has little, if anything, to do with the hotel itself.
There were issues with gun shots, people fighting and ambulances showing up all night long.
The staff was great but the room was gross. There were red stains on the ceiling, top of the fridge and kitchen counter. There was also some weird green stuff in the kitchen sink. The mattress was also badly stained
Staff is very cool and helpful. They have bent over backwards helping me find my perfect spot here :)
The front desk and manager were so rude that I would pay twice as much to avoid staying at this property again.
One thing that I don't like is that there isn;t a sheer curtain in the widow. So its either wide open or its closed and all the lights are on in the room if you want to see. The laundry room was a giant mess as well. Laundry rooms are probably the easiest to clean because its usually just a bunch of used dryer sheetws and empty plastic bottles.
The only good thing that I can say was that the front desk staff was nice. That's it! The place felt like a drug den with people smoking cigarettes and weed right outside of the rooms, had to walk past people fighting with significant others over the phone to get to/from my room multiple times (very uncomfortable). The only room numbers were very small next to each room, so you had to drive around and get in/out of your car to try to find where your room was located. Once in the room, there was a kitchenette without any fridge. The floor was sticky. The phone looked like it had been dug out of a dumpster with multiple broken buttons and it was filthy. One of the worst parts was that every single towel had at least one pubic hair on it! I wouldn't recommend this place to anyone and I will never stay at another Extended Stay America again. It wasn't even that cheap, so I was expecting WAY more!!
I called the hotel to confirm my reservation and they OVERbooked this hotel, and ALL of their locations. I did not stay here. When I tried to find a way to get a room, I spoke with a gentleman (I wish I had his name), and he was disgustingly rude! Absolutely horrible customer service, and is doing a complete disservice to the hotel as an employee. He was working on Saturday May 11th around 10PM.
This property is the worst where I been, very budget motel, breakfast was really joke( grab and go), you can take coffee and granola bars, I think they need to say snack but not breakfast . Internet very very slow, sometimes not connected, if you wanna get better internet you need to pay, 1 hour 2$, 1 day 6$ terrible, I think for that money you can find much better motel. Stay away from this property
The room looked dirty, the towels dirty and the bugs were walking down the beds
Check in staff was unfriendly. Be sure to bring your own drinking glasses. Breakfast wasn't much. Just coffee and processed muffin. :(
Staff was okay. Not overly excited. Room was spacious and clean. Hotel in a great area! I only spent two nights but it was a very comfortable stay.
The hotel is close to shoping centers and other locations. Rooms are nice and have a small kitchen .
The room smelled like varnish and bleach and the curtains were damaged so hung down below the window line and didn't block light. No coffee maker either.
the hotel did not had cleaning service. need to hire a Pets Control Company
The stay was really nice. It was relaxing and well received.
Check in sucked because I was tired and had to wait until someone came to the front for about ten minutes. Then he refused to give me a bottom floor room. The entire facility has not even one ice machine... While the room was immaculate, outside my room was like the city dump....garbage stacked high and cigarette butts everywhere!
There was trash under bed hair in tub heart did not work so well and for it being non smoking it was like during in ash tray
The location was far enough into Denver that traffic wasn't a nightmare. This was my first time at an extended stay, and I will stay here again. The room was great, and having a kitchenette was wonderful too. My only issue was there were too many people smoking despite having to sign a no smoking agreement. Also this place was super cheap! Don't let the lower rate and great price scare you away. This is a great find!
Extended Stay America - Denver - Tech Ctr South - Inverness places you within 3 miles (5 km) of popular attractions like Fiddler's Green Amphitheatre and Park Meadows Mall. This 132-room hotel welcomes guests with in-room amenities like kitchens, refrigerators, and microwaves.
The 132 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, phones, and ironing boards are also standard. Housekeeping is available on request.
Guests staying at Extended Stay America - Denver - Tech Ctr South - Inverness enjoy free WiFi in public areas, laundry facilities, and a picnic area. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours. This smoke-free hotel also has barbecue grills.
I was looking forward to making a meal however there were no utensils or pans for cooking. The floor was filthy, not sure when it was last cleaned and the counter was dirty by the sink. I was thankful the bed was clean and comfortable to sleep in. The room smelled pungently like fried oil into the walls. Not going to stay ever again at an extended stay operation.
The male clerk is A In fact, had he been the only one I had to have interacted with, this whole thing would be given the higestest rating possible. The heavier lady clerk, however, was quite unpleasant to say the (absolute) least. Overall, this was an enjoyable hotel for an awesome weekend away. I would recommend this place over any of the hotels in the area and for sure any in the Denver metro area. I've paid a lot more for a lot worse. I will choose this particular Extended Stay in the future. The only negative is that the only convenience store is quite a bit aways ESPECIALLY without a car. Of course, this has little, if anything, to do with the hotel itself.
Thank you for the generous feedback of Extended Stay America and for the kind recommendation. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We appreciate your feedback and hope to see you again soon. Sincerely, Hotel Management
There were issues with gun shots, people fighting and ambulances showing up all night long.
We are sorry about the situation that occurred while you were staying with us. We hope you will consider this as an isolated incident and hope you will give us another chance to provide you with an even better experience. Sincerely, Hotel Management
The staff was great but the room was gross. There were red stains on the ceiling, top of the fridge and kitchen counter. There was also some weird green stuff in the kitchen sink. The mattress was also badly stained
Thank you for choosing Extended Stay America. We are happy that overall you enjoyed your visit to our hotel. We are also glad you liked our courteous associates. However, we are sorry for the cleanliness issues you faced in your room. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. We appreciate your patience and would love for you to return for a much better experience. Sincerely, Hotel Management
Staff is very cool and helpful. They have bent over backwards helping me find my perfect spot here :)
Thank you for your terrific review of the Extended Stay America! We are happy to have surpassed your expectations with our outstanding service. Reviews like yours encourage the team to keep up the good work. We hope you will choose us again on your next visit to the area. Sincerely, Hotel Management
The front desk and manager were so rude that I would pay twice as much to avoid staying at this property again.
Thank you for being our guest. Please accept our apologies regarding the difficulties you had with our staff. We regret the inconvenience caused. Our goal is to provide customer service excellence, so we regret that we fell short during your visit. We have shared your feedback with the team so that we can provide a much better experience for our guests going forward. We are sorry for this unpleasant experience and hope you will give us the chance to make it up to you on a future date. Sincerely, Hotel Management
One thing that I don't like is that there isn;t a sheer curtain in the widow. So its either wide open or its closed and all the lights are on in the room if you want to see. The laundry room was a giant mess as well. Laundry rooms are probably the easiest to clean because its usually just a bunch of used dryer sheetws and empty plastic bottles.
Thank you for being our guest. We are sorry as you felt a lack of privacy in your room, and the laundry room was not well-kept. Your feedback for the cleanliness has been shared with the housekeeping team for review and action. On a positive note, your rating suggests you had an overall comfortable stay, and we hope these positive aspects of your visit will help you choose again in the future. Sincerely, Hotel Management
The only good thing that I can say was that the front desk staff was nice. That's it! The place felt like a drug den with people smoking cigarettes and weed right outside of the rooms, had to walk past people fighting with significant others over the phone to get to/from my room multiple times (very uncomfortable). The only room numbers were very small next to each room, so you had to drive around and get in/out of your car to try to find where your room was located. Once in the room, there was a kitchenette without any fridge. The floor was sticky. The phone looked like it had been dug out of a dumpster with multiple broken buttons and it was filthy. One of the worst parts was that every single towel had at least one pubic hair on it! I wouldn't recommend this place to anyone and I will never stay at another Extended Stay America again. It wasn't even that cheap, so I was expecting WAY more!!
Thank you for choosing our hotel and for writing a review of your stay. Please accept our apologies for the housekeeping issues that you experienced during your visit. We take these concerns seriously and place great emphasis on maintaining a clean, healthy and safe environment for all of our guests. In addition, we have inspection procedures in place so that this does not occur. We have addressed this matter with our team to review where steps were missed so we may make any needed changes. We hope you will consider giving us another opportunity to serve you in the future. Sincerely, Hotel Management
I called the hotel to confirm my reservation and they OVERbooked this hotel, and ALL of their locations. I did not stay here. When I tried to find a way to get a room, I spoke with a gentleman (I wish I had his name), and he was disgustingly rude! Absolutely horrible customer service, and is doing a complete disservice to the hotel as an employee. He was working on Saturday May 11th around 10PM.
Thank you for taking the time to review our hotel. We apologize for the behavior of our employee and that we were unable to accommodate you at our hotel this time. We have shared your remarks with our team in effort to prevent anything like this from happening again. We assure you that the scenario you described does not reflect our standards. We understand the frustration and truly hope you will offer us another opportunity to serve you. Sincerely, Hotel Management
This property is the worst where I been, very budget motel, breakfast was really joke( grab and go), you can take coffee and granola bars, I think they need to say snack but not breakfast . Internet very very slow, sometimes not connected, if you wanna get better internet you need to pay, 1 hour 2$, 1 day 6$ terrible, I think for that money you can find much better motel. Stay away from this property
Thank you for being our guest. We apologize and are disappointed to read our hotel’s facilities did not meet the value you were hoping for. Please be assured that we will share your feedback regarding our grab-and-go breakfast with our Brand Leaders so they can use it while planning new breakfast offerings. We hope you will consider giving us a second chance the next time you are in Englewood. Sincerely, Hotel Management
Thank you for taking the time to post your review. On behalf of our staff, we sincerely apologize for the housekeeping issues you experienced and regret the inconvenience you had been through. We will discuss your comments with the appropriate team to ensure corrective actions are taken to improve our guest experience. We hope you will give us an opportunity to deliver you a better visit in the future. Sincerely, Hotel Management