watched space launch from room's balcony!
Trip started off with not getting the room we request in advance. Hotel clerk was condescending and not accommodating. Maintenance barged in while I was asleep around noon to replace lamps. Wife stopped him. Maid service walked in on my wife while in bed telling her our guaranteed late check out was not on file and she needed to get up and leave. This was at 9 am on check out day. I did file a complaint. Steve the manager handled everything wonderfully and even offered to comp the entire 2 night stay. I declined the full comp but did take a one night comp. He was mos accommodating and helpful. I am a cancer patient and there for treatments so we were not your typical active hotel guests. We stayed in the room due to my sickness following chemotherapy treatments. I applaud Steven as he was a hands on manager helping outside maintaining the property instead of a sit behind the desk manager.
Desk allowed us to check in early, which was very convenient as we arrived sooner than we had anticipated.
Great place to stay! Great location! The room was large and clean. The staff was friendly, and there were no issues.
Nice pool area. Staff was very accommodating. One of the better experiences we have had with hotels during the Pandemic.
We really enjoyed the Hotel. Amazing view. Staff was so wonderful. Plenty of space. Amazing food. Please note the boardwalk is not for kids or teens. Pictures of the Boardwalk on Daytona page does not exist anymore. Nothing to do but Joes Crab shack. Really rough area.
We got there a little early and were told to come back at 4, they didn't even try to find us another room. We firmly think if we were a Hilton Rewards people we could have gotten in earlier. The door to our room required 5-10 swipes before it worked. The cleaning staff said all the room were like that. We won't go back
The Ocean view/ Pool view rooms were clean and had a great view.
Great location. Friendly staff. There is a no smoking policy, but clearly there was smoking going on. Never saw a staff member walking the grounds to see that rules were not being violated. Outside doors to the hotel that needed a room card to open where left ajar where outsiders could enter. They were ajar not because people propped them open but because they only closed tight if you pushed really hard on them to make sure they were closed. I never had to swipe the pass key to open them. The pool area is too small for the size of the hotel and no where near enough chairs. The pool area was a total mess in the mornings. Trash, toys, drinks and towels everywhere. Chairs were scattered all over. I've never stayed at a hotel that didn't have staff cleaning the grounds every night, so guests could wake to a clean area. Would probably not stay there again due to the lack of seating and size of the pool.
Perfect location closer to the beach than any other hotel, pool bar, and excellent staff!!! Niko and Taylor were excellent, and provided such accommodating care! Best hotel ive ever stayed at!
Located in Ortona Park, Hilton Garden Inn Daytona Beach Oceanfront is adjacent to Beach at Daytona Beach and a short stroll from Ormond Beach. This 141-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Satisfy your hunger from the comfort of your room with room service. To-go breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.
42-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include sitting areas, refrigerators, and microwaves. Housekeeping is available on request.
Built in 2015, the brand new Hilton Garden Inn Daytona Beach Oceanfront offers an outdoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this beach hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
watched space launch from room's balcony!
Trip started off with not getting the room we request in advance. Hotel clerk was condescending and not accommodating. Maintenance barged in while I was asleep around noon to replace lamps. Wife stopped him. Maid service walked in on my wife while in bed telling her our guaranteed late check out was not on file and she needed to get up and leave. This was at 9 am on check out day. I did file a complaint. Steve the manager handled everything wonderfully and even offered to comp the entire 2 night stay. I declined the full comp but did take a one night comp. He was mos accommodating and helpful. I am a cancer patient and there for treatments so we were not your typical active hotel guests. We stayed in the room due to my sickness following chemotherapy treatments. I applaud Steven as he was a hands on manager helping outside maintaining the property instead of a sit behind the desk manager.
Thank you for that feedback
Desk allowed us to check in early, which was very convenient as we arrived sooner than we had anticipated.
Dear Dale: Thank you for choosing the Hilton Garden Inn Daytona Beach oceanfront. I'm delighted to know that your overall experience was enjoyable and that our front desk staff was able to provide you with an early check in. We appreciate and value your feedback and will be looking forward for your next stay with us. Sincerely, Tina A
Great place to stay! Great location! The room was large and clean. The staff was friendly, and there were no issues.
Nice pool area. Staff was very accommodating. One of the better experiences we have had with hotels during the Pandemic.
Thank you for your feedback regarding your stay at the HGI Daytona Beach Oceanfront. We welcome you back for any future travels to the area. Murray F. (Guest Service Manager)
Ouch! What could we have done better to receive 5 stars. Your added feedback will greatly improve our service and processes. Looking forward to hearing from you.
5 stars! Boom! thanks for the recognition!
Thank you for that great feedback!