4/10 Poor
Kathleen
Oct 10, 2025
The actual room was very good, however on the last night there in the morning we go out to the gated garage and our car was missing it had been towed. Apparently if you DON'T put thier little tag for your mirror up they will allow a towing company to come in and simply take your car. I had spoken to a gentleman the day we arrived about the parking and he never mentioned at all how important it was to have their tag hanging from your mirror or else your vehicle will be towed even though Kasa had all our information that they required. We visit Dallas multiple times a year but never again will we return to the place.
Kathleen
Stayed 10 nights in Sep 2025