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Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG

2.5 star property
Hotel in Dallas with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG

Indoor pool
Exterior
Property entrance
Property entrance
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
11331 West Kingsley Road, Dallas, TX, 75238
  • Place, Regal UA Galaxy - Dallas
    ‪1 min drive‬
  • Place, Galleria Dallas
    ‪8 min drive‬
  • Place, American Airlines Center
    ‪17 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

7.2 out of 10
Good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Room amenity

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Dallas

Located in Lake Highlands, Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG is within a 15-minute drive of popular attractions such as Galleria Dallas and Lake Ray Hubbard. This hotel has 90 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a gym.

What's nearby

  • Regal UA Galaxy - Dallas - 1 min drive - 1.0 mile
  • Galleria Dallas - 8 min drive - 11.3 miles
  • Southern Methodist University - 11 min drive - 13.8 miles
  • American Airlines Center - 17 min drive - 20.0 miles
  • Dallas Market Center - 18 min drive - 20.2 miles

Getting around

  • Forest - Jupiter Station - 6 min drive
  • Dallas Medical-Market Center Station - 28 min drive
  • Love Field Airport (DAL) - 29 min drive

Restaurants

  • ‪RaceTrac - ‬15 min walk
  • ‪Tranky's Tacos - ‬3 min drive
  • ‪7-Eleven - ‬3 min drive
  • ‪Ojos Locos - ‬13 min walk
  • ‪Rayo's Taqueria - ‬3 min drive

About this property

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG

Hotel in Dallas with free breakfast and a fitness center
Guests staying at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 7.00 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Guests can expect free wired internet and 40-inch flat-screen TVs. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 7 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 7.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Garland SW NE Dallas Area
Holiday Express Garland SW NE Dallas Area
Holiday Express Garland SW
Holiday Inn Express Garland SW NE Dallas Area Hotel
Holiday Inn Express SW Dallas Area Hotel
Holiday Inn Express SW Dallas Area
Holiday Inn Express Dallas Northeast Arboretum Hotel
Holiday Inn Express Arboretum Hotel
Holiday Inn Express Dallas Northeast Arboretum
Express Dallas east Arboretum
Holiday Inn Express Suites Dallas Northeast Arboretum
Holiday Inn Express Suites Dallas Northeast Arboretum by IHG

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG?

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG?

As of Nov 27, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG on Nov 30, 2025 start from $95.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG?

This hotel is situated in Lake Highlands, close to NorthPark Center, Dallas Arboretum and Botanical Garden, and Topgolf Dallas. You'll also find White Rock Lake and White Rock Lake Park within a short drive.

Will I be able to park at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG?

Yes, parking is offered for USD 7.00 per day. Accessible parking is also available for guests.

Does Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG feature a casino at the property?

No, Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and free breakfast.

Does Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG have a restaurant that serves breakfast?

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG offers free continental breakfast each morning though there is no restaurant.

Does Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG.

Are there connecting rooms at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG?

The closest major airport to Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG is Love Field Airport (DAL), which is 18.2 mi away (29 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 27.2 mi away (32-minute drive).

Are there rooms with balconies that I can book at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG.

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 476 out of 851 reviews
Rating 8 - Good. 178 out of 851 reviews
Rating 6 - Okay. 89 out of 851 reviews
Rating 4 - Poor. 54 out of 851 reviews
Rating 2 - Terrible. 54 out of 851 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jesse

Traveled with family
Liked: Staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Luronda

Business traveler
Liked: Cleanliness, staff & service, room comfort
Love this location. The room was so musty and moldy smelling, but the bed was very comfortable.
Stayed 3 nights in Aug 2025

8/10 Good

teresa

A lot of construction was going on outside. Hard to find the entrance to hotel
Stayed 2 nights in Jul 2025

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
"Frustrating Stay with a Disastrous Fire Alarm Experience" While the two staff members on duty remained calm during the fire alarm, there wasn’t enough manpower to properly address the aftermath. Our floor was still wet in multiple areas, particularly in the bathroom, and the carpet was soaked in the first half of the room. The mop was left in the room, so the situation was not resolved. I was genuinely concerned about my husband or myself slipping and falling, especially in the bathroom where the floor was dangerously wet in most of the area. The wetness turned a simple return to the room into a major safety hazard. I mopped and used towels to dry the floor. We only managed about an hour of sleep between the alarm going off and being evacuated. I had worked until 2 am, and the alarm sounded around 3 or 3:15 am. After being evacuated, we had to sit in our car with the fire truck lights flashing around us, making it impossible to sleep. We were then informed that our room had been inspected and that we could return at 6 am. Unfortunately, we had to be up by 7 am for an early doctor’s appointment. After all of that, I had to drive 3 hours back, sleep-deprived, making the trip even more exhausting. We were not offered compensation for the discomfort and risk we had to deal with. Instead my husband was told the $50 deposit would be refunded and we would be sent a message where we could ask for a refund.
Floor outside our door wet from fire extinguisher system. However they did mop, floor was not fully dry outside or inside our room.
Mop left outside bathroom. Floor impossible to mop to dry state. I had to used towels.
Stayed 1 night in Jun 2025

8/10 Good

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

alejandro

Stayed 1 night in Jul 2025

6/10 Okay

Paula

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Greeting was great and staff very nice!!!, bedding was nice and clean.. however a couple of cig burns on couch and a skid (poop) mark on the couch.. could have been chocolate.. but highly doubt it (i clean for a living) other than that and for a short stay not bad.. bathroom could use a bit of mold spray to remove pink off the edges
Stayed 1 night in Jul 2025

6/10 Okay

Barbara

Disliked: Amenities
Stayed 4 nights in Jul 2025

10/10 Excellent

quocdai

Stayed 1 night in Jun 2025

8/10 Good

CHARLES

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

kimberly

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Was a great stay the moved me rooms once didn’t wanna move a second time. Restroom had hair in the shower on the curtain.there was no tissue in the box. Just on top to make it look pretty the walls in the room where dirty the carpet had a big red stain. And the toilet had no lid curtain rod in the bath room Was falling off. Shower faucet was broken
Stayed 1 night in Jul 2025

10/10 Excellent

Cristian

Stayed 1 night in Jul 2025

6/10 Okay

Raymond

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I wish there was water for guests in the lobby
Stayed 1 night in Jun 2025

2/10 Terrible

Marshall

Traveled with family
Disliked: Staff & service
We arrived with cash to pay for our room, others charges could have gone to the card on file. Another customer at the desk, stated to the receptionist that she had paid in cash earlier that day when he refused to accept our payment. Then we get to our room and the floor by the ac was wet. It felt like they had the heater on in the hallways and our room took forever to cool. The tv didn’t have a guide, the breakfast wasn’t ready in the morning. We will not be back to stay here.
Stayed 1 night in Jun 2025

8/10 Good

Lazaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable for the price.

I stayed for three days. The lady at the front desk was very friendly and professional. The room was fine, with a clean bed, a clean and well-equipped bathroom, and a varied and good-quality breakfast with tables and a clean food area. Gym 👍 and pool 👍 . The only reason I didn't give it 5 stars is because the hotel is located in an area with warehouses and roads under construction. Also we saw cockroaches in the room, the carpet was soaked in water in the air conditioning unit due to a water leak, and some common areas such as a elevator and hallways were not very clean and had trash on them.
Carpet soaked in water
Cockroaches
Micro, coffeemaker and fridge were working well
Clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Taylor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was so nice, breakfast was great, room was great, it’s a very convenient location, the indoor pool was awesome. 10/10
Stayed 2 nights in Jun 2025

10/10 Excellent

Tabitha

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Staff was great
Stayed 1 night in Jun 2025

8/10 Good

Jose Aldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

MANUELA, DALLAS

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Usually loves Holidays Inn but this branch have a good staff good food but dirty and noise rooms. Smells really disgusting just take a note of this the front desk person. Sorry don't back for this ubication, but I think maybe in other city will be good expuloje Stone Oaks, in San Antonio TX
Stayed 1 night in Jun 2025

10/10 Excellent

Fernando

Stayed 2 nights in Jun 2025

2/10 Terrible

Chelsea

Stayed 1 night in Jun 2025

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great!
Stayed 1 night in Jun 2025

4/10 Poor

Eugen

Liked: Cleanliness
Disliked: Property conditions & facilities
Elevator was not working. Lights in hallways not working. Breakfast not served when they said it would be served.
Stayed 1 night in Jun 2025

10/10 Excellent

Khanh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Marissa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

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