We liked the location and easy acess to freeways. We had a light out in the shower and a toilet that didn't flush properly. On Saturday night there was a lot of commotion in the hallway from prom hotel guests. The movie I rented went off several times, lengthening the 90 min movie to over two hours.
Real good staff
Great family outing - nice location clean and safe
Pool was out of service. Tv so old could not cast my phone to it.
Pool was closed due to local Covid restrictions but everything was great, even the food at the two restaurants.
The staff was so polite & thorough in all of my needs from a microwave, checking in/out, and providing me with extra toiletries. I also loved how this place was close to the main highway & easily accessible
System was down and took hours to check in, they took our phone number and said they would text us when room available, instead they started checking in other people and never did call us. No hot water in entire hotel on day we were checking out
No hot water in the morning for a shower. Elevator out at 6 am in the morning. Had to try carting all our luggage down 4 flights of stairs rushing to get to the airport. Shower handle kept falling off. System down on arrival so they couldn’t check us in to our rooms Waited 5 hours
Service in restaurant and lounge were extremely slow and lacking.
The bathroom was not clean. Thought breakfast was included, no! There was a refrigerator in the room, but there wasn't a microwave there wasn't even access to a microwave. We won't be going back.
Great faciity and staff, wish the pillows were more comfortable
The rooms are tired and only partially clean. My desk lamp does not work. It’s disappointing.
The bathroom was a little run down and not well designed.
Located in North Arlington, Hilton Arlington is within a mile (2 km) of popular sights such as International Bowling Museum and Hall of Fame and Six Flags Hurricane Harbor. This 4-star hotel welcomes guests with 308 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.
Enjoy dining at one of 2 onsite restaurants including F1rst, which specializes in American cuisine. Savor a meal from the comfort of your room with room service. Full breakfast is offered for a fee each morning from 6:30 AM to 9:00 AM.
42-inch Smart TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include refrigerators, coffee makers, and free newspapers.
Guests of Hilton Arlington have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and securing valuables. Additional amenities include conference space, a 24-hour business center, and express check-in.
We liked the location and easy acess to freeways. We had a light out in the shower and a toilet that didn't flush properly. On Saturday night there was a lot of commotion in the hallway from prom hotel guests. The movie I rented went off several times, lengthening the 90 min movie to over two hours.
Real good staff
Thank you for sharing this glowing review, Roland! We are delighted to hear about your experience at Hilton Arlington, TX! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging. We'd love to share another positive, fun experience with you in the future.
Great family outing - nice location clean and safe
Thanks for the great review, Fred! It's wonderful you enjoyed your stay at Hilton Arlington, TX so much! We strive for excellence so we're thrilled you appreciated not only our lovely location and clean property, but also our security measures! Your praise lets us know we're doing our job! We can't wait to host you and your family again soon for another amazing experience!
Pool was out of service. Tv so old could not cast my phone to it.
Pool was closed due to local Covid restrictions but everything was great, even the food at the two restaurants.
The staff was so polite & thorough in all of my needs from a microwave, checking in/out, and providing me with extra toiletries. I also loved how this place was close to the main highway & easily accessible
Thank you for letting us know about your stay. Glad we provided the service expected. Hopefully we will see you again soon so we can try for another 5. Have a great week. Yours in Service,
System was down and took hours to check in, they took our phone number and said they would text us when room available, instead they started checking in other people and never did call us. No hot water in entire hotel on day we were checking out
Thank you for letting us know about your stay. We are sorry that your visit coincided with a system and HVAC system failure. We worked hard to get everything up and running properly but it took time and we had not prepared for this situation. We appreciate your patience with us and we have learned how to better handle the situation. We hope you will visit again soon so we can work for a better stay. Yours in Service,
No hot water in the morning for a shower. Elevator out at 6 am in the morning. Had to try carting all our luggage down 4 flights of stairs rushing to get to the airport. Shower handle kept falling off. System down on arrival so they couldn’t check us in to our rooms Waited 5 hours
Thank you for letting us know about your stay. Unfortunately we had a lot of systems challenges during your stay. It was not the ideal visit we had hoped you would have. We did work hard to get everything back up and running properly it unfortunately took more than a day to get everything fixed. We apologize for your frustrations. Please do come and give us another try for a better stay. Yours in Service
We appreciate your feedback, Karen. We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team. We'd love to see you again in the future to share a more positive experience with you.