Its was a very safe place to stay
It was hot...AC wasnt working right
Property is outdated.
Small parking lot
I was charged for a stay that never took place and was told I wasn’t eligible for a refund.
Not only was I not allowed to check in until almost 4. I found a blood filled syringe in my room and told the supervisor on duty and was promised a full refund which I have not received yet but I also had a additional charge for some unknown reason. An now they are refusing me for the refund altogether.
No free wi-fi making it impossible to check other dining options and there were limited for food at the hotel.
More parking space closer to main entrance, had to walk a good distance.
The front desk staff was nice. The microwave did not work. The hallways were rundown. The bed was uncomfortable and the pillows were thin.
Excellent and good restaurant
Not impressed with my stay here. For the price I paid I could have
The toilet kept leaking. After you flush the toilet it kept leaking in the bowl
I have stayed here several times, but this time I was a little disappointed..For one the room was not fully clean in the regard of I almost took a sip out of a used glass the hotel staff left in the room and didn't replace and the pillows or lack thereof was rather uncomfortable.
DoubleTree by Hilton Dallas - Richardson places you within 3 miles (5 km) of popular attractions like CityLine and University of Texas at Dallas. This 296-room, 4-star hotel has an outdoor pool along with free in-room WiFi and free self parking.
This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Guests of DoubleTree by Hilton Dallas - Richardson have access to an outdoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include express check-in, express check-out, and free newspapers.
Its was a very safe place to stay
I am glad that you enjoyed our bar and that you found our hotel to your liking. I hope to see you again soon.
It was hot...AC wasnt working right
We are so sorry you did not enjoy your last stay with us. We strive to give our guest the best experience possible. We hope to have you back in the near future for us to change your mind. Your feedback is appreciated.
Thank you for your great response. We are happy you liked your stay with us. Hope to see you soon in the near future.
Property is outdated.
We are so sorry you did not enjoy your last stay with us. We strive to give our guest the best experience possible. We hope to have you back in the near future for us to change your mind. Your feedback is appreciated.
Thank you for your great response. We are happy you liked your stay with us. Hope to see you soon in the near future.
Small parking lot
Thank you for taking the time to complete our on-line survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
I was charged for a stay that never took place and was told I wasn’t eligible for a refund.
Thanks for your response and sorry we did not meet your expectation. Management will look at issues and resolve, so that these issues won't happen again. Hope that you will stay with us again in the near future
Not only was I not allowed to check in until almost 4. I found a blood filled syringe in my room and told the supervisor on duty and was promised a full refund which I have not received yet but I also had a additional charge for some unknown reason. An now they are refusing me for the refund altogether.
Thanks for your response and sorry we did not meet your expectation. Management will look at issues and resolve, so that these issues won't happen again. Hope that you will stay with us again in the near future
Thanks for your response and sorry we did not meet your expectation. Management will look at issues and resolve, so that these issues won't happen again. Hope that you will stay with us again in the near future
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so don't be a stranger.