- Charges for extra guests may apply and vary depending on the property's policy.
- A credit card for incidental charges and a government-issued photo ID are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, JCB International, MasterCard, and Visa.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
DoubleTree by Hilton Dallas - Richardson
3.5 out of 5.0Enter your dates to see prices
DoubleTree by Hilton Dallas - Richardson
3.5 out of 5.0
3.9
out of 5
Average Guest Review
See all 32 reviews
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Recent guest reviews
Only the 6th and 7th floors had remodeling construction underway. Upon check-in, we were given a room on the 6th floor which had not been remodel. It was run down, old and in very poor condition, plus the noise level inside the room was horrible. When we asked to be moved, the desk clerk acted very annoyed and put out with us. The room we were moved to on the 4th floor was better, but even the bed skirt was torn and wrinkled.
I expected a good experience at this hotel based upon the brand name and positive experiences at other Doubletree hotels. Check-in went well, although they forgot to give me my cookies. Upon entering my room I saw the toilet full of towels. Not good. Back to front desk to get a different room. The room is supposed to sleep four persons, but the double beds are so small that only one person per bed can sleep comfortably. The hotel is very dated. The pool is small and unattractive. Breakfast was also disappointing. My family will not be back.
Great experience, clean, friendly helpful staff. Rooms were clean. Drinks were good. Close to everything. Not too far from dalllas. Great price. Food places were in the area. Very convenient. Affordable. Worth the money.
Close to the city, rooms are outdated. Room was freezing, however the staff changed rooms for us with no problems. New room temp was fine, but had visible dust and the tub was stained. Basically you pay for what you get.
I stayed at the doubletree hotel 3 times of the 4 visits to texas. I will continue to stay there for my other visits. I would like for them to update their rooms with microwaves and refrigerators to be more convenient
Good breakfast. Courteous staff. Would recommend and stay again in the future.
Very elegant, friendly staff, room was spacious and clean. Definitely would stay here again.
Stayed here during orientation at UTD. Super location to get to campus. Loved all hotel staff we encountered. Our room was clean and neat. The only downside to the hotel that we found was that it only has double beds. Queen size beds would fit in the rooms and would be so much more comfortable.
Expectations were met. Room was clean. Only issue was neighbors with kids which isn't the hotels issue. The walls were very thin and we could hear everything going on next door.
The hotel location was great for my business needs. The rooms are in need of some updating. It just felt old to me but it was very clean and the housekeeping staff did a nice job.
Hotel was good and quiet. There was one problem with the tub not draining properly but it was fixed quickly.
Hotel was clean. Check in staff was not very friendly. All other staff was great
My wife & I brought our 2 kids along with us for a family event in Dallas. We stayed 1 night, and liked the hotel: nice room, clean, the location right there at Central Expressway was very convenient for us, and the breakfast was good. NOTE: breakfast was NOT free, because we booked through or-bitz! (Misspelled intentionally here because the automated web bots wouldn't let me submit this comment if it contained "brand names") Apparently, the hotel does not offer free breakfast to customers who book through or-bitz, although we were only informed of this when we tried to get some food. Too bad for us, and too bad for or-bitz. We had breakfast there anyway because it was convenient, and the food was good, but that was a charge we didn't expect: the reservation was advertised on or-bitz as having a free breakfast included. Other than that, it was a good experience.
The staff was great, great room, great setup for meetings, and a great workout facility.
Check in was seamless and easy. The cookies were delicious as always. The room was big and wide. The only concern was the tiny size of the bathroom, it was only big enough for 1 person at a time to use it. Overall, for the price and location 4*
I was extremely disapointed in my stay. We were provided with a handicap room that did not have a bathtub in the bathroom which made it very difficult with our kids. The staff did help us find a different room, but the room we were given had bugs in the bathroom upon entering and the overall cleaning was poor. This Doubletree was not up to usual standards.
We stayed as a family, 2 adults and 2 kids. They asked me the number of cookies I want. I requested 4. They brought us only 2 and then I had to insist to get 4 cookies. That was so cheap!
Very friendly staff room was clean and comfortable,will stay at this hotel again.
Friendly staff helped to know the area, and the restaurant and bar at the hotel are a great meeting place.
The staffs are wonderful. It's the perfect location for shopping and dinning
Hotel highlights
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
DoubleTree by Hilton Dallas - Richardson is located within a few miles (5 km) of University of Texas at Dallas and Collin Creek Mall. This 296-room, 3.5-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi. Northpark Center and Meadows Museum are also within a 15-minute drive.
Dining
This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Satisfy your hunger from the comfort of your room with room service. Start your day off with breakfast, available for a fee.
Rooms
DoubleTree by Hilton Dallas - Richardson's 296 rooms are air-conditioned and provide coffee makers, free weekday newspapers, and free bottled water. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Video-game consoles, laptop-compatible safes, and phones are also available.
Property features
Guests of DoubleTree by Hilton Dallas - Richardson have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking and limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include 12 meeting rooms, conference space, and a 24-hour business center.
Guest reviews for DoubleTree by Hilton Dallas - Richardson
Everyone
Only the 6th and 7th floors had remodeling construction underway. Upon check-in, we were given a room on the 6th floor which had not been remodel. It was run down, old and in very poor condition, plus the noise level inside the room was horrible. When we asked to be moved, the desk clerk acted very annoyed and put out with us. The room we were moved to on the 4th floor was better, but even the bed skirt was torn and wrinkled.
not up to doubletree expectations
Everyone
I expected a good experience at this hotel based upon the brand name and positive experiences at other Doubletree hotels. Check-in went well, although they forgot to give me my cookies. Upon entering my room I saw the toilet full of towels. Not good. Back to front desk to get a different room. The room is supposed to sleep four persons, but the double beds are so small that only one person per bed can sleep comfortably. The hotel is very dated. The pool is small and unattractive. Breakfast was also disappointing. My family will not be back.
Review comment
Fernanda Sifuentes responded on Nov 29, 2017
I'm sorry we did not exceed your expectations. We are in the process of a rejuvenation. We hope you come back for a better experience.
very nice hotel
Everyone
Great experience, clean, friendly helpful staff. Rooms were clean. Drinks were good. Close to everything. Not too far from dalllas. Great price. Food places were in the area. Very convenient. Affordable. Worth the money.
mediocre hotel.
Everyone
Close to the city, rooms are outdated. Room was freezing, however the staff changed rooms for us with no problems. New room temp was fine, but had visible dust and the tub was stained. Basically you pay for what you get.
my doubletree stay
Everyone
I stayed at the doubletree hotel 3 times of the 4 visits to texas. I will continue to stay there for my other visits. I would like for them to update their rooms with microwaves and refrigerators to be more convenient
good value. excellent location.
Everyone
Good breakfast. Courteous staff. Would recommend and stay again in the future.
Everyone
Very elegant, friendly staff, room was spacious and clean. Definitely would stay here again.
close to utd
Families
Stayed here during orientation at UTD. Super location to get to campus. Loved all hotel staff we encountered. Our room was clean and neat. The only downside to the hotel that we found was that it only has double beds. Queen size beds would fit in the rooms and would be so much more comfortable.
one night stay
Couples
Expectations were met. Room was clean. Only issue was neighbors with kids which isn't the hotels issue. The walls were very thin and we could hear everything going on next door.
business trip
BusinessTravelers
The hotel location was great for my business needs. The rooms are in need of some updating. It just felt old to me but it was very clean and the housekeeping staff did a nice job.
I apologize for the uncomfortable stay, we are currently under renovation and we hope to be able to welcome you in the near future to make your net stay better.