Not impressed with my stay here. For the price I paid I could have
The toilet kept leaking. After you flush the toilet it kept leaking in the bowl
I have stayed here several times, but this time I was a little disappointed..For one the room was not fully clean in the regard of I almost took a sip out of a used glass the hotel staff left in the room and didn't replace and the pillows or lack thereof was rather uncomfortable.
Nice hotel however, Booked room to have a quiet evening to study. Didn’t get any rest or study time due to being on floor where a bridal party was happening in 3 rooms. Noisy all night!!!! NO REST ☹️
Only the 6th and 7th floors had remodeling construction underway. Upon check-in, we were given a room on the 6th floor which had not been remodel. It was run down, old and in very poor condition, plus the noise level inside the room was horrible. When we asked to be moved, the desk clerk acted very annoyed and put out with us. The room we were moved to on the 4th floor was better, but even the bed skirt was torn and wrinkled.
I expected a good experience at this hotel based upon the brand name and positive experiences at other Doubletree hotels. Check-in went well, although they forgot to give me my cookies. Upon entering my room I saw the toilet full of towels. Not good. Back to front desk to get a different room. The room is supposed to sleep four persons, but the double beds are so small that only one person per bed can sleep comfortably. The hotel is very dated. The pool is small and unattractive. Breakfast was also disappointing. My family will not be back.
Great experience, clean, friendly helpful staff. Rooms were clean. Drinks were good. Close to everything. Not too far from dalllas. Great price. Food places were in the area. Very convenient. Affordable. Worth the money.
Close to the city, rooms are outdated. Room was freezing, however the staff changed rooms for us with no problems. New room temp was fine, but had visible dust and the tub was stained. Basically you pay for what you get.
I stayed at the doubletree hotel 3 times of the 4 visits to texas. I will continue to stay there for my other visits. I would like for them to update their rooms with microwaves and refrigerators to be more convenient
Good breakfast. Courteous staff. Would recommend and stay again in the future.
Very elegant, friendly staff, room was spacious and clean. Definitely would stay here again.
Located 1.8 mi (2.9 km) from University of Texas at Dallas, DoubleTree by Hilton Dallas - Richardson is within a 10-minute drive of other popular attractions like Galleria Dallas. This 296-room, 4-star hotel has an outdoor pool along with free in-room WiFi and free self parking.
This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Satisfy your hunger from the comfort of your room with room service.
DoubleTree by Hilton Dallas - Richardson's 296 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Free weekday newspapers, free local calls, and video-game consoles are other standard amenities.
Guests of DoubleTree by Hilton Dallas - Richardson have access to an outdoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a business center, express check-in, and express check-out.
Not impressed with my stay here. For the price I paid I could have
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.
The toilet kept leaking. After you flush the toilet it kept leaking in the bowl
thank you for the comments. we will look and resolve the toilet issue.
I have stayed here several times, but this time I was a little disappointed..For one the room was not fully clean in the regard of I almost took a sip out of a used glass the hotel staff left in the room and didn't replace and the pillows or lack thereof was rather uncomfortable.
We do apologize for your disappointing stay. We will address these issues and hope you will again choose us for your lodging needs.
Nice hotel however, Booked room to have a quiet evening to study. Didn’t get any rest or study time due to being on floor where a bridal party was happening in 3 rooms. Noisy all night!!!! NO REST ☹️
Apologies to you for the inconvenience.. We would have been happy to address the issue and or move you . your comfort is very important to us.
Thank you for your great comments
Only the 6th and 7th floors had remodeling construction underway. Upon check-in, we were given a room on the 6th floor which had not been remodel. It was run down, old and in very poor condition, plus the noise level inside the room was horrible. When we asked to be moved, the desk clerk acted very annoyed and put out with us. The room we were moved to on the 4th floor was better, but even the bed skirt was torn and wrinkled.
I apologize for the uncomfortable stay, we are currently under renovation and we hope to be able to welcome you in the near future to make your net stay better.
I expected a good experience at this hotel based upon the brand name and positive experiences at other Doubletree hotels. Check-in went well, although they forgot to give me my cookies. Upon entering my room I saw the toilet full of towels. Not good. Back to front desk to get a different room. The room is supposed to sleep four persons, but the double beds are so small that only one person per bed can sleep comfortably. The hotel is very dated. The pool is small and unattractive. Breakfast was also disappointing. My family will not be back.
I'm sorry we did not exceed your expectations. We are in the process of a rejuvenation. We hope you come back for a better experience.
Great experience, clean, friendly helpful staff. Rooms were clean. Drinks were good. Close to everything. Not too far from dalllas. Great price. Food places were in the area. Very convenient. Affordable. Worth the money.
Thank you for the feedback from your stay. We hope to welcome you back in the future.