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Recent guest reviews

The property was very nice with good amenities, however the highway was very loud and there was some noise from other guests. my main complaint is that I was over charged even after I complained and the bill was "adjusted"

Always happy when I stay here. Great location and close to everything.

The full size refrigerator and stove was incredibly helpful!

Everything about our stay was great! I will be staying again when I visit Grand Prairie again!

Everything great

The room was exceptional. Check-in process safe and safety was great

The bathroom floor was a little dirty and the doors to my rooms didn’t lock. But overall it was an excellent experience. Staff was friendly and the rooms were great and well equipped.

I check in room good but the room I got had TV Not work and phone not working??

Just all around awesome, would definitely reccomend.

Been here for several weeks; renovations are on-going, elevator keeps breaking down; this is not a new building, but it is finally in better condition than it was, and the management has recently changed the name of this Motel and may soon offer the average quality small breakfast that they have been advertising forever. And they have now raised the room rental rate! If I keep staying here I now get to pay an extra $30 to $40 per night, depending upon which night of the week it is. Best management people in the world, though.

Property is still being renovated, so there is no breakfast offered and there is a lot of construction going on; GREAT staff, helpful as possible. I have been living here on a business trip for the last three weeks, happy with the staff and cleanliness and size of room. I will stay another 3 weeks, I believe. Thank You. Anthony Green, Son of Alfred and V. Green

Thank you for everything!! N.

It was okay..private..no harassment..staff was okay..i enjoyed it somewhat..wifi was poor

Property was immaculate. Staff was very polite . I was traveling with my baby and the environment was clean enough for a baby and spacious.

Under renovation otherwise clean, new a little noise. However close to a lot of shopping stores, restaurants, fast food and close to several major highways.

The hotel is definitely in the midst of a remodel but i still would have thought that there would be more service provided. Hardly saw anyone except for housekeeping & the workers busy with the remodel.

I-20 West Grand Prairie TX

Room options

Studio Suite

1 King Bed | 2 Queen Beds | Sleeps 2

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

2 Queen Beds | Sleeps 4

Studio Suite, 1 King Bed

1 King Bed | Sleeps 2

Studio Suite, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed | Sleeps 2

Guest reviews for Candlewood Suites Grand Prairie - Arlington, an IHG Hotel

Everyone (17) Couples (6) Family (7)
3
Everyone

By on Sep 26, 2022

Review comment responded on Dec 26, 2022

Dear Shantel,Thank you for your stay and 3-star ratings. Your sharing is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests. We hope you will come back and stay with us again soon.Sincerely, Curt Cleaver General Manager

5
Everyone

By on Feb 28, 2022

Review comment responded on Jul 26, 2022

Dear Amanda, Thank you very much for your stay at the Candlewood Suites Grand Prairie - Arlington, an IHG Hotel. We honestly believe that your stay was very good and matched your expectations. Guest satisfaction is, of course, a big reward for our hospitality. It was our privilege to serve you and hope you will give us more opportunities to do so. Sincerely, Hotel Manager

3
Partner Couples

The property was very nice with good amenities, however the highway was very loud and there was some noise from other guests. my main complaint is that I was over charged even after I complained and the bill was "adjusted"

By on Aug 15, 2021

Review comment responded on Aug 16, 2021

Dear Guest, Thank you so much for your valuable feedback. I'm pleased that you were satisfied with our hotel and amenities, other than the noise of other guests and overcharging issues which detracted from your stay. I apologize & very concerned about the inconvenience caused to you and assure you that action is already being taken to make things better for the future. We promise you that your next stay will be much better. Please visit us again. Sincerely, Curt Cleaver General Manager

5
Partner Couples

Always happy when I stay here. Great location and close to everything.

By on Mar 21, 2021

Review comment responded on Mar 22, 2021

Dear Guest, Thank you for your loyalty in choosing our hotel for your stay, whenever you are in this area. We are overwhelmed, feel honored, and privileged. We are pleased to read that we always met all of your expectations and is the reason you have visiting our hotel again and again. We appreciate your kind comments and look forward to welcoming you back very soon. Sincerely, Curt Cleaver General Manager

3
Everyone

The full size refrigerator and stove was incredibly helpful!

By on Mar 13, 2021

Review comment responded on Mar 15, 2021

Dear Guest, Thank you for a wonderful review. We are so pleased to hear you enjoyed the full-size refrigerator and stove offered at our hotel premises. We look forward to creating that memorable positive stay experience for you the next time you visit our hotel. Sincerely, Curt Cleaver General Manager

5
Family with small children

Everything about our stay was great! I will be staying again when I visit Grand Prairie again!

By , from Houston on Sep 14, 2020

5
Everyone

Everything great

By on Aug 2, 2020

5
Family with small children Partner Couples

The room was exceptional. Check-in process safe and safety was great

By , from Dallas TX on Jul 25, 2020

5
Family Family

The bathroom floor was a little dirty and the doors to my rooms didn’t lock. But overall it was an excellent experience. Staff was friendly and the rooms were great and well equipped.

By , from Conroe on Jun 8, 2020

4
Everyone

By on Apr 25, 2020

Candlewood Suites Grand Prairie - Arlington, an IHG Hotel

2504 I-20 West, Grand Prairie, TX 75052
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