It was a smooth stay
I was woken up twice by guests using the pool after hours. Once it was 12AM, and when I called the front desk they did nothing until I reached out to orbitz. The second time was at 2:46 AM by a different group of people. I complained to the front desk again and then talked to the person in charge about why wasn’t the pool locked. He acted like he didn’t understand “what was going on with people using the pool that late”. I reminded him it was a Saturday night and people were out partying. If you don’t put a lock on the pool, careless people will try to use it no matter the rules. I slept TERRIBLE. On top of noisy people, the beds are old and uncomfortable, and the a/c sounds like a tractor, which makes it really hard to go back to sleep. I thought I would have a good experience at this hotel, but I was proven wrong. Will ask for a refund.
Older property but it was very clean. Pool area was nice but i didnt use it. Hot breakfast, but no eggs. Did have dennys across the street. American airlines center was a 25 minute walk everythng else downtown was about a 40 minute walk. Nice area was a perfectly safe walk.
Everything was great....enjoyed the stay...
Hotel was great. Mostly just rested at the hotel and came and went as we pleased. Would stay again and would recommend.
I was put in a smoking room that i Didn't want and they wouldn't change it to a nonsmoking room. The room smelt like mold. Air-conditioner had leaked in the ceiling above the door so the ceiling was sagging and the top of the door rubbed the ceiling when opening the door.
The stay is good enough for my own trip purpose. My target was a place that includes free parking. Only the breakfast is too simple, you may need to eat better at somewhere else
Huge roach in the room, upon arrival. Left immediately, desk refused refund. Stay far away!
It was close to where my event was happening
Staff was great. There was no breakfast options as advertised not even coffee or a grab & go option. The bathroom was extremely small but the room was a decent size. One of the lights didnt work. It wasn't a bad experience just not a place I would want to stay again.
This was one of the cleanest places I've ever stayed.
They tried to make it appear clean but it wasn’t. Needs to be thoroughly cleaned from top to bottom. Just quick vacuuming, clean towels n sink don’t equate to a clean room then charging $200/night for this quality is robbery. No one Is fluent in English or can answer any questions. Must keep checking with manager for answers in checkin which took over 30 minutes. We had booked for 2 nights but left after 1st night due to conditions. They wouldn’t refund either.
Dated, heat didn't work, brought a space heater to the room. Manager was very apologetic.
Pool area was acceptable but very small. Breakfast was 99% all carbs. Grits(who eats grits?) cereal, toast , doughnuts, and waffles! No protein! Worse part was the smell in the room , as soon as u walked in the smell of feet hits your nose! Would not stay here again
Located in Dallas Design District within a short walk of Dallas Market Center, Best Western Market Center is within a mile (2 km) of other popular sights such as American Airlines Center. This 98-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Start your day off right with a free continental breakfast offered each morning. Order from room service to satisfy your hunger without leaving your room.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Coffee makers, free local calls, and hair dryers are other standard amenities.
Guests of Best Western Market Center have access to an outdoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include conference space, a business center, and express check-out.
It was a smooth stay
I was woken up twice by guests using the pool after hours. Once it was 12AM, and when I called the front desk they did nothing until I reached out to orbitz. The second time was at 2:46 AM by a different group of people. I complained to the front desk again and then talked to the person in charge about why wasn’t the pool locked. He acted like he didn’t understand “what was going on with people using the pool that late”. I reminded him it was a Saturday night and people were out partying. If you don’t put a lock on the pool, careless people will try to use it no matter the rules. I slept TERRIBLE. On top of noisy people, the beds are old and uncomfortable, and the a/c sounds like a tractor, which makes it really hard to go back to sleep. I thought I would have a good experience at this hotel, but I was proven wrong. Will ask for a refund.
We would like to sincerely apologize for the experience you had while staying at our hotel. Please give us an opportunity to serve you in the future. Thank you for staying with us!
Older property but it was very clean. Pool area was nice but i didnt use it. Hot breakfast, but no eggs. Did have dennys across the street. American airlines center was a 25 minute walk everythng else downtown was about a 40 minute walk. Nice area was a perfectly safe walk.
We are glad that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience with us. We hope to serve you on your future visits. General Manager
Everything was great....enjoyed the stay...
We are glad that you stayed with us and truly appreciate your compliments and gratitude for our service. We are encouraged by your thankfulness and hope to do the same to all our guests. We hope to serve you again. GM
Hotel was great. Mostly just rested at the hotel and came and went as we pleased. Would stay again and would recommend.
Thank you for taking the time to write about your wonderful experience with us. We are encouraged by your generous compliments. We hope you will come back and see us on your next visit. General Manager
I was put in a smoking room that i Didn't want and they wouldn't change it to a nonsmoking room. The room smelt like mold. Air-conditioner had leaked in the ceiling above the door so the ceiling was sagging and the top of the door rubbed the ceiling when opening the door.
We would like to sincerely apologize for the experience you had while staying at our hotel. Please give us an opportunity to serve you in the future. Thank you for staying with us! GM
The stay is good enough for my own trip purpose. My target was a place that includes free parking. Only the breakfast is too simple, you may need to eat better at somewhere else
Thank you for Staying with us. We appreciate your compliments and are encouraged to serve our guests with the best service. We hope to see you again. General Manager
Huge roach in the room, upon arrival. Left immediately, desk refused refund. Stay far away!
I would like to sincerely apologize for the experience you had while staying at our hotel. Please give us an opportunity to serve you in the future. Thank you for staying with us! GM
Thank you for taking the time to write about your wonderful experience with us. We are encouraged by your generous compliments. We hope you will come back and see us on your next visit. General Manager
Thank you for taking the time to appreciate our service and complimenting us. We are encouraged and humbled by the compliments. We will certainly convey your appreciation to Staff. We look forward to serving you again.