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"The art inside the hotel was absolutely stunning! Front desk was very friendly. The hotel itself was confusing… there’s a paper that lists everything the hotel offers but finding said amenity on different floors seemed near impossible… Even the staff was unsure when asked where certain things were. Ultimately ended up giving up trying to play “where’s Waldo” and opted to stay in the room. Was only there for one night but would have loved to explore more. Secondly, free parking should be included with the price of the stay. It costs enough to surely be able to cover parking a vehicle in a lot for the duration of a stay. Lastly, this fancier hotel was built in the projects in downtown Dallas. It’s one street down from a huge homeless population. Kinda felt like a slap in the face and a bit of a reality check about how cruel life can be. An upscale establishment almost in the heart of a population who has nothing but the bag they carry on their back…"

"Parking was very nice, made sure I went back inside and waited. Front desk was super friendly and provided great help with information."

"Valet and front desk were very helpful and friendly. Room service was quick. The hot tub was hot and comfortable "