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Palacio del Inka, A Luxury Collection Hotel, Cusco

5.0 out of 5.0

Recent guest reviews

An absolutely gorgeous property. Every detail was carefully attended to. Our room had a beautiful view of the adjacent ruins. Service was wonderful across the board.

Buffet staff not very friendly, rooms were wonderful!!!!

If you want to experience a hotel that is nothing in luxury as other more known brands, then you must go to Inka Palace in Cusco. The service in the hotel cannot be compared to any other 4-5 star hotel my husband and I have stayed. You must see and book your vacation.

nice location, nice staff, nice lobby, tea, water, juice in the lobby. easy to check in and check out

Palacio Del Inka is the best in Cusco. The hotel is beautiful, the location is perfect-- the Staff is what really makes the hotel exceptional. The Staff is kind, very professional and perform with a passion for excellence!! Highly Recommend the Palacio Del Inka

Excellent staff. Very helpful especially concierge. Clean upscale and elegant hotel. Absolutely recommend this hotel

Beautiful hotel, all employees were very helpful and pleasant.

Great Stay, would recommend this hotel to anyone traveling here!

Looked like a 5-star hotel, but the air quality really ruined my stay. Both of our rooms (we broke our stay for a 2-day trip to Machu Picchu) had not been aired. The first (on the colonial side) smelled a little musty, and we had to air it out ourselves. Overnight, I also developed breathing problems because the air in the room was so dry. The second (a newer suite) had not been aired either and smelled truly atrocious. It may be the cleaning detergent the hotel uses.

Excellent combination of a historical building (patio!) with modern comfort. Perfect service, great breakfast buffet, maté de coca available 24/24. Ideally located close to main sights. Complimentary spa after a long day sightseeing.

From the moment we arrived at the small Cuzco airport, the Libertador people were there to take care of us in every way. They offered excellent advice, gave interesting insight and information into ancient and modern Cuzco, and made us feel comfortable and secure at all times. The coca tea is available at all times in lobby. We did not need oxygen, but we observed that it is readily available and hotel staff bring it out quickly for any guest who might need it. Don't underestimate how the combination of exhaustion from travel (21 hours door-to-door for us) combined with the altitude (11,000 feet for Cuzco)will knock you out. You truly do need to plan to just rest for the first day. We will mention in particular [...] at the front desk and [...] in the restaurant, both tourism interns from NY ... these two are real pros and I am sure they will have brilliant careers in the hospitality industry. But this is not at all to ignore the top quality service by every other hotel employee, from front door through lobby and front desk to rooms and restaurants. Every area is beautiful and comfortable. Breakfast buffet is expansive and outstanding and accessible, 4:30 to 10 am. Business center is well equipped and offers about 8 private work areas ... never a wait. Location is perfect, right in center, near Plaza de las Armas, Qorikancha Temple, wonderful restaurants, markets, etc. We had a fantastic view from our window in Room 450.

The photos of the hotel on the website do not do it justice. It's a great location and within short walking distance (5 minutes) to Plaza De Armas (the main square of the town). Plenty of restaurants nearby. The staff and service were outstanding. Rooms were clean. The breakfast buffet was excellent. There is also a room with several computers in it for hotel guest (no charge). Leave the laptop at home! Several small stores (including a drug store) right outside the front door selling water, gatorade, laundry service, etc... It's one of the best hotels in town! The big thing to remember is that you are at 11,000' elevation and if you body doesn't agree with the altitude, you better be in a comfortable room while you adapt. This place fits the bill!

Plazoleta Santo Domingo No 259 Cusco Cusco

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • 24-hour fitness center

Located in Cusco Historic Center, Palacio del Inka, A Luxury Collection Hotel, Cusco is next to popular attractions like Qorikancha and Kusicancha. This 203-room, 5-star hotel has a restaurant along with conveniences like a full-service spa and a 24-hour fitness center. Centrally located in Cusco, the hotel is also a short walk from Centro de Textiles and Santa Catalina Convent.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.


Rooms

All 203 rooms feature iPod docks, minibars, and coffee makers. Guests can expect 32-inch LED TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other amenities include free local calls, free bottled water, and laptop-compatible safes.


Property features

Guests staying at Palacio del Inka, A Luxury Collection Hotel, Cusco enjoy access to a full-service spa, a 24-hour fitness center, and a sauna. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 13 per person roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a business center.

Room options

Junior Suite (Colonial)

King 1 | Sleeps 2

Presidential Suite (Qoricancha)

King 1 | Sleeps 4

Senior Suite (Imperial)

King 1 | Sleeps 2

Deluxe Room (2 Full Beds)

Full 2 | Sleeps 2

Guest reviews for Palacio del Inka

Everyone (7) Couples (5)
5

fabulous!

Everyone

An absolutely gorgeous property. Every detail was carefully attended to. Our room had a beautiful view of the adjacent ruins. Service was wonderful across the board.

By on Oct 4, 2017

Review comment responded on Oct 6, 2017

Dear Guest, Thank you for taking the time to review our property. We are glad to know that you enjoyed your stay us. We hope to welcome you back in the near future. Best regards Palacio del Inka, a Luxury Collection

4

cuzco trip

Everyone

Buffet staff not very friendly, rooms were wonderful!!!!

By , from Amayo on Aug 24, 2017

Review comment responded on Aug 27, 2017

Dear Love to Travel, Thank you so much for taking the time to write your review regarding your stay at the Palacio del Inka, a Luxury Collection Hotel. Please note we have taken this information very seriously, and will use it as a learning tool to better our services to our guests. Hopefully, one day in the future we'll be able to welcome you back, and show you a different side of us. Best regarda, Palacio del Inka, a Luxury Collection Hotel

4

cusco's great palace

Everyone

If you want to experience a hotel that is nothing in luxury as other more known brands, then you must go to Inka Palace in Cusco. The service in the hotel cannot be compared to any other 4-5 star hotel my husband and I have stayed. You must see and book your vacation.

By , from California on Jul 20, 2017

Review comment responded on Jul 25, 2017

Dear Alma, Thank you for review our property. We are glad to know that the service were to your liking. We are looking forward to welcoming you back for another memorable stay in the near future. Best regards, Palacio del Inka, a Luxury Collection Hotel

5

really fancy hotel

Everyone

nice location, nice staff, nice lobby, tea, water, juice in the lobby. easy to check in and check out

By , from New York on Dec 7, 2016

5

palacio del inka is absolutely the best in cusco.

Everyone

Palacio Del Inka is the best in Cusco. The hotel is beautiful, the location is perfect-- the Staff is what really makes the hotel exceptional. The Staff is kind, very professional and perform with a passion for excellence!! Highly Recommend the Palacio Del Inka

By , from C on Nov 25, 2016

5

great hotel near the main square.

Everyone

Excellent staff. Very helpful especially concierge. Clean upscale and elegant hotel. Absolutely recommend this hotel

By , from Chicago on Sep 17, 2016

5

very nice, close to center of town

Everyone

Beautiful hotel, all employees were very helpful and pleasant.

By , from St Peters, MO on Jul 3, 2016

5

great hotel

Couples

Great Stay, would recommend this hotel to anyone traveling here!

By on Sep 27, 2015

3

looks good, smells bad

Couples

Looked like a 5-star hotel, but the air quality really ruined my stay. Both of our rooms (we broke our stay for a 2-day trip to Machu Picchu) had not been aired. The first (on the colonial side) smelled a little musty, and we had to air it out ourselves. Overnight, I also developed breathing problems because the air in the room was so dry. The second (a newer suite) had not been aired either and smelled truly atrocious. It may be the cleaning detergent the hotel uses.

By on Jun 20, 2011

5

perfect fusion of tradition and comfort

Couples

Excellent combination of a historical building (patio!) with modern comfort. Perfect service, great breakfast buffet, maté de coca available 24/24. Ideally located close to main sights. Complimentary spa after a long day sightseeing.

By on Dec 5, 2010