Great location, good WiFi, friendly staff. Had a great time here.
Room conform to Novotel standard. Location is about the only positive. Buffet breakfast is basic. The staff seems frustrated. The services are rudimentary.
Very convenient location. Excellent breakfast choices
Centrally located and their staff were very helpful with all your needs. the room are spacious and well equipped. The food on their buffet breakfast are pretty good. Quiet when your getting your slumber or beauty sleep.
Excellent staff throughout the hotel! Large rooms with warm showers. A perfect location.
The lobby is beautiful and the rooms are well done as you would expect from an international chain. However, there is no air conditioning in the room. The staff was happy to provide a fan for the room to make things more comfortable. Overall, a good hotel in an excellent location.
Location and amenities are excellent. However, Airport shuttle service is not included and the cost is double (50 soles) when compared to an Uber (21 soles).
The unique skylight lobby was beautiful! Staff was always friendly and extremely helpful.
Unique setting, right in the middle of all restaurants and shopping. Excellent location
Top perfection, Well located, very friendly and prof staffs.
warm elegant atmosphere got oxygen -helpful nice amenities
Hotel was mediocre all around. The bathroom is dated and weird and on par with like a Motel 8. Hallways are dingy. Good location.
Nice enough hotel in good location. We had problems with the plugs and the room didn't come close to matching what we say online. The lobby is nice and staff are friendly though.
Walking distance to many atractions, great staff, facilities and the restaurant is really good! A life saver when you need to leave super early to take your all day tours. They have oxygen in case the altitude affects you. I would definitely come back to this hotel when I go back to Cusco.
Very nice experience, staff & facilities easy going. Near mayor historical points to visit. Very good restaurants nearby including Novotel's one.
Very nice hotel , good breakfast clean room , if I ever go back to Cusco I will pick this hotel again
The hotel staff are all efficient and friendly. The room is clean and you get every amenities you need.
Located in Cusco Historic Center, Novotel Cusco is within a 5-minute walk of popular attractions such as Plaza de Armas and Cusco Cathedral. This 4-star hotel has 99 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a 24-hour business center.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 4:30 AM to 9:30 AM.
All 99 heated rooms provide minibars, safes, and phones. Guests can expect free WiFi and LCD TVs with cable channels. Other standard amenities include hair dryers and desks.
Guests of Novotel Cusco enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. Airport transportation is made easy with an airport shuttle (available 24 hours) for PEN 50 per person one way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this historic hotel include express check-out, free newspapers, and a terrace.
Great location, good WiFi, friendly staff. Had a great time here.
Dear Guest, Thank you for the great review of our hotel! We hope to have the pleasure to see you soon. Sincerely, Juan Tapia General Manager
Dear Guest, Thank you very much for take the time to evaluated us. Sincerely, Juan Tapia General Manager
Room conform to Novotel standard. Location is about the only positive. Buffet breakfast is basic. The staff seems frustrated. The services are rudimentary.
Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Cusco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Sincerely, Juan Tapia General Manager
Very convenient location. Excellent breakfast choices
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia General Manager
Centrally located and their staff were very helpful with all your needs. the room are spacious and well equipped. The food on their buffet breakfast are pretty good. Quiet when your getting your slumber or beauty sleep.
Dear Mr Jowell, Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia General Manager
Excellent staff throughout the hotel! Large rooms with warm showers. A perfect location.
Dear Guest, Thank you very much for take the time to share your comments with us. We hope to see you again very soon. Sincerely, Juan Tapia General Manager
The lobby is beautiful and the rooms are well done as you would expect from an international chain. However, there is no air conditioning in the room. The staff was happy to provide a fan for the room to make things more comfortable. Overall, a good hotel in an excellent location.
Dear Mr Aaron, Thank you very much for your comments, we really appreciate it. We hope to see you soon. Best Regards, Juan Tapia General Manager
Location and amenities are excellent. However, Airport shuttle service is not included and the cost is double (50 soles) when compared to an Uber (21 soles).
Dear Mr Esteban, Thank you for share your comments with us. We are glad that you enjoyed your stayed with us. Best Regards, Juan Tapia General Manager
Dear Guest, Thank you for evaluated us, we hope to see you soon. Best Regards, Juan Tapia General Manager
Estimado Huésped, Muchas Gracias por su evaluación, esperamos verlo pronto. Atentamente, Juan Tapia Laguna General Manager