Novotel Cusco

4.0 star property
Historic hotel with a 24-hour business center and a 24-hour front desk
VIP Access

Choose dates to view prices

Photo gallery for Novotel Cusco

LCD TV
Miscellaneous
Exterior
Terrace/patio
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Business services
  • Bar

Explore the area

View in a map
San Augustin 239 Esquina, Cusco, Cusco, 0
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Cusco Cathedral
    ‪3 min walk‬
  • Place, Coricancha
    ‪3 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Room, 2 Twin Beds (Colonial)

  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed (Colonial)

  • Sleeps 1
  • 1 Double Bed

Family Duplex, 1 Queen Bed (Colonial)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 176 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(24 reviews)
  • 178 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Habitación Colonial Matrimonial

9.0 out of 10
Wonderful
(7 reviews)
  • 229 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Cusco

Located in Cusco Historic Center, Novotel Cusco is adjacent to Cusco Cathedral and within a 5-minute walk of other popular sights like Plaza de Armas. This 4-star hotel has 99 rooms and welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Plaza de Armas - 3 min walk - 0.2 miles
  • Cusco Cathedral - 3 min walk - 0.2 miles
  • Coricancha - 3 min walk - 0.2 miles
  • San Blas Church - 3 min walk - 0.2 miles
  • San Pedro Market - 12 min walk - 0.7 miles

Getting around

  • Cusco Wanchaq Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 15 min drive

Restaurants

  • ‪Kion - ‬2 min walk
  • ‪Museo del Pisco - ‬1 min walk
  • ‪Pizzeria Trattoría Casa Grande - ‬1 min walk
  • ‪A Mi Manera - ‬2 min walk
  • ‪Nonna Trattoria - ‬1 min walk

About this property

Novotel Cusco

Historic hotel with a 24-hour business center and a 24-hour front desk
Guests of Novotel Cusco enjoy access to free WiFi in public areas, meeting rooms, and a 24-hour business center. Airport transportation is made easy with an airport shuttle (available 24 hours) for PEN 50 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this historic hotel include coffee/tea in a common area, express check-out, and free newspapers.
Guests can expect to find free WiFi and LCD TVs with cable channels. Minibars, hair dryers, and safes are also available. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 5:00 AM to 9:30 AM on weekdays and 5:00 AM to 10:00 AM on weekends; PEN 60.20 for adults and PEN 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Yaku Wasi Bar-Restaurante

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PEN 50 per pet, per day
  • Dogs only
  • 1 total (26 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PEN 60.20 for adults and PEN 35 for children
  • Airport shuttle fee: PEN 50 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: PEN 50 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 20422841653

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cusco Novotel
Novotel Cusco
Novotel Hotel Cusco
Accor Cusco
Novotel Cusco Hotel Cusco
Novotel Cusco Hotel
Novotel Cusco Hotel
Novotel Cusco Cusco
Novotel Cusco Hotel Cusco

Frequently asked questions

Is free cancellation available at Novotel Cusco?

Novotel Cusco provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Cusco?

As of Jan 20, 2026, prices found for a 1-night stay for 2 adults at Novotel Cusco on Feb 16, 2026 start from $123.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Novotel Cusco?

This hotel is situated in Cusco Historic Center, just steps from Plaza de Armas and Twelve Angled Stone, and within a short walk of Cusco Cathedral. You'll also find Inca Museum and San Blas Church less than a mile away.

Is there parking available at Novotel Cusco?

No, this hotel doesn't offer parking.

Does Novotel Cusco have a casino?

No, Novotel Cusco doesn't have a casino.

Is there an indoor pool at Novotel Cusco?

No, there is no indoor pool at this hotel.

Is Novotel Cusco a good place to stay for couples?

Amenities that appeal to couples at this historic hotel include a minibar as well as a bar and a restaurant.

Does Novotel Cusco have a hot tub?

No, there isn't a spa tub at this hotel.

Does Novotel Cusco feature a restaurant that includes a breakfast menu?

Yes, Novotel Cusco serves buffet breakfast for a surcharge each morning at Yaku Wasi Bar-Restaurante.

Does Novotel Cusco allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Novotel Cusco for a fee of PEN 50 per pet, per day.

Are there connecting rooms at Novotel Cusco?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Novotel Cusco?

The closest major airport to Novotel Cusco is Alejandro Velasco Astete Intl. Airport (CUZ), which is 3.2 mi away (15 minutes by car).

Can I book a room with a balcony at Novotel Cusco?

No, there aren't any guestrooms with balconies at Novotel Cusco.

Novotel Cusco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 728 out of 1001 reviews
Rating 8 - Good. 198 out of 1001 reviews
Rating 6 - Okay. 46 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel highly recommended
Stayed 1 night in Oct 2025

10/10 Excellent

Rafael

Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel great staff great location
Stayed 1 night in Oct 2025

10/10 Excellent

Giovanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Julio, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at Novotel Cusco! The location is unbeatable—just a short stroll from the Plaza de Armas—making it perfect for exploring the city. The staff was exceptionally friendly and went out of their way to make us feel welcome and cared for throughout our stay.
Stayed 1 night in Aug 2025

8/10 Good

DAVID LOPEZ

Stayed 2 nights in Sep 2025

10/10 Excellent

Ravi, North Attleboro

Stayed 1 night in Sep 2025

8/10 Good

Abdul, Granger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia VIP program is a joke that has never been honored in any property we have visited. Just a recipe for disappointment. The hotel itself was very nice with excellent service and very attentive staff. The breakfast was above par and dinner was excellent. Would love to stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Archana

Stayed 2 nights in Sep 2025

8/10 Good

?as?????

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

heather, chicago

Stayed 1 night in Aug 2025

10/10 Excellent

Lety, Miramar

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is BEAUTIFUL. It is located a short walk from the plaza that has everything you need. Beds were not comfortable. No AC but when you crack a window it’s cool enough.
Stayed 6 nights in Aug 2025

6/10 Okay

SHAAN

Liked: Cleanliness, staff & service, property conditions & facilities
Alright overall for a quick stay whilst enjoying many of Cusco's wonders...
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to the main plaza which can easily be reached with a 5 min walk. Rooms are simple but clean and nice-European style. Staff was very helpful and friendly throughout the entire visit. Beds were nice but very firm-if you like soft beds you may want a different style hotel. But I found them to be comfortable. WiFi is accessible throughout the property and reliable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Clymene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Re-check in Process!

Had an extremely pleasant stay at Novotel before and after doing the Inca trail trek. When I came back from the 4D/3N trek, the receptionist had everything prepared and I was able to get my room and luggage in less than 5 minutes. Truly exceptional especially after a tiring multi-day activity. Would also like to commend the quality of the food from room service. I really enjoyed the Lomo Saltado!
Stayed 2 nights in Jul 2025

8/10 Good

Daniel, McAllen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Han
Stayed 4 nights in Jul 2025

8/10 Good

Huddia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reason for 4 stars is the floor was sticky and wasn’t cleaned properly. Otherwise decent priced hotel in excellent location. Beds comfy. I would stay again
Stayed 2 nights in Jul 2025

10/10 Excellent

Louise

Stayed 1 night in Jul 2025

10/10 Excellent

Wei

Stayed 2 nights in Jul 2025

10/10 Excellent

Xuelian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property with Spanish court yard, only 6-7 walk to the main square, breakfast and very friendly staff standing by 24 hrs. A lot of nice restaurants just around the corner.
Beautiful court yard with dining options.
Stayed 4 nights in Jul 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, lovely staff, very attentive service, great buffet. Our rooms on the first floor were pretty loud from the walkway, well into the night and super early in the morning, especially if near the kitchen.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Stayed 5 nights in Jul 2025

10/10 Excellent

Zachary

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Highly recommend this charming hotel tucked away near the historic district.
Stayed 6 nights in Jul 2025

10/10 Excellent

NEYSI, ORLANDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s near everything, the staff is super friendly and the restaurant options are amazing
Stayed 4 nights in Jul 2025