Novotel Cusco

4.0 star property
Historic hotel with a 24-hour business center and a 24-hour front desk
VIP Access

Choose dates to view prices

Photo gallery for Novotel Cusco

LCD TV
Exterior
Miscellaneous
Exterior
Spa

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Bar
  • Room service

Explore the area

View in a map
San Augustin 239 Esquina, Cusco, Cusco, 0
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Cusco Cathedral
    ‪5 min walk‬
  • Place, San Pedro Market
    ‪13 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Room, 2 Twin Beds (Colonial)

  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed (Colonial)

  • Sleeps 1
  • 1 Double Bed

Family Duplex, 1 Queen Bed (Colonial)

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 176 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(24 reviews)
  • 178 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Habitación Colonial Matrimonial

9.4 out of 10
Exceptional
(6 reviews)
  • 229 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

You may also like

About the neighborhood

Cusco

Located in Cusco Historic Center, Novotel Cusco is adjacent to Cusco Cathedral and within a 5-minute walk of other popular sights like Plaza de Armas. This 4-star hotel has 99 rooms and welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Plaza de Armas - 3 min walk - 0.2 miles
  • Coricancha - 3 min walk - 0.2 miles
  • Cusco Cathedral - 5 min walk - 0.3 miles
  • San Pedro Market - 13 min walk - 0.7 miles
  • Sacsayhuaman - 18 min walk - 0.9 miles

Getting around

  • Cusco Wanchaq Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 15 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Kion - ‬2 min walk
  • ‪A Mi Manera - ‬2 min walk
  • ‪Tika Sara - ‬1 min walk
  • ‪La Fabrica Sportsbar - ‬1 min walk

About this property

Novotel Cusco

Historic hotel with a 24-hour business center and a 24-hour front desk
Guests of Novotel Cusco enjoy access to free WiFi in public areas, meeting rooms, and a 24-hour business center. Airport transportation is made easy with an airport shuttle (available 24 hours) for PEN 50 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this historic hotel include coffee/tea in a common area, express check-out, and free newspapers.
Guests can expect to find free WiFi and LCD TVs with cable channels. Minibars, hair dryers, and safes are also available. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 5:00 AM to 9:30 AM on weekdays and 5:00 AM to 10:00 AM on weekends; PEN 60.20 for adults and PEN 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Cave

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PEN 50 per pet, per day
  • Dogs only
  • 1 total (26 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PEN 60.20 for adults and PEN 35 for children
  • Airport shuttle fee: PEN 50 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: PEN 50 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 20422841653

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cusco Novotel
Novotel Cusco
Novotel Hotel Cusco
Accor Cusco
Novotel Cusco Hotel Cusco
Novotel Cusco Hotel
Novotel Cusco Hotel
Novotel Cusco Cusco
Novotel Cusco Hotel Cusco

Frequently asked questions

Is free cancellation available at Novotel Cusco?

Novotel Cusco provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

What's there to do near Novotel Cusco?

This hotel is situated in Cusco Historic Center within a short 4-minute walk of Plaza de Armas and also 12 minutes on foot from San Pedro Market. You'll also find Twelve Angled Stone and Cusco Cathedral less than a mile away.

Is parking available on site at Novotel Cusco?

No, there isn't parking available at the hotel.

Does Novotel Cusco have a casino?

No, Novotel Cusco doesn't have a casino.

Is there an indoor pool at Novotel Cusco?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Novotel Cusco?

Amenities that appeal to couples at this historic hotel include a minibar as well as a bar and a restaurant.

Are there hot tubs at Novotel Cusco?

No, this hotel doesn't have a spa tub.

Does Novotel Cusco feature a restaurant that includes a breakfast menu?

Yes, Novotel Cusco serves buffet breakfast for a surcharge each morning at La Cave.

Does Novotel Cusco allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Novotel Cusco for a fee of PEN 50 per pet, per day.

Are there connecting rooms at Novotel Cusco?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Novotel Cusco?

The closest major airport to Novotel Cusco is Alejandro Velasco Astete Intl. Airport (CUZ), which is 3.2 mi away (15 minutes by car).

Can I book a room with a balcony at Novotel Cusco?

No, there aren't any guestrooms with balconies at Novotel Cusco.

Novotel Cusco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 729 out of 1007 reviews
Rating 8 - Good. 203 out of 1007 reviews
Rating 6 - Okay. 44 out of 1007 reviews
Rating 4 - Poor. 18 out of 1007 reviews
Rating 2 - Terrible. 13 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

NEYSI, ORLANDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s near everything, the staff is super friendly and the restaurant options are amazing
Stayed 4 nights in Jul 2025

10/10 Excellent

Mitali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Sima

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great!! Hotel atmosphere is relaxing. Cusco is amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Sucheta

Stayed 1 night in Jul 2025

8/10 Good

Maxim

Traveled with group
Liked: Cleanliness, property conditions & facilities
Good location and overall environment matches expectation
Stayed 2 nights in Mar 2025

8/10 Good

Javier, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Very nice colonial property, excellent location and very friendly personnel. The room could be nicer.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very cool architecture for a hotel, love the lobby. Very close to town square but not right on it so it was a bit more quiet. Very friendly and attentive staff. Liked the convience of having the filtered water bottle filling machine down the hall.
Stayed 5 nights in Jun 2025

10/10 Excellent

Maria Camila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Loved the service the location and overall everything!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jack, Lubbock

Stayed 1 night in Jun 2025

10/10 Excellent

Blas A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Venkataramana, Dublin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, Family Friendly, very supportive staff
Stayed 6 nights in Apr 2025

10/10 Excellent

Aileen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel near the square. lots to see and do in this area. the staff was super nice, and the room was clean. walking distance to bars, restaurants and touristic places.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rupal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great. Room was clean and we had a 2 story family room which is great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Rahul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with very helpful staff. Very clean. Water fountain was handy. Some little things that would be useful include charging ports on either side of the bed.
Stayed 6 nights in Jun 2025

10/10 Excellent

Alberto Sato, San Antonio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is very good and you can walk around Downtown. The service is really good also and the food is great!
Stayed 1 night in Jun 2025

10/10 Excellent

Mariadela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and super friendly staff!! Loved the experience!! If I would find my way back to Cusco again I will definitely stay at this hotel again! Loved it! Luxurious and colonial looking at the same time! Loved it! The breakfast spread was amazing as well! Couldn’t recommend it enough!
Stayed 3 nights in Jun 2025

10/10 Excellent

Bonnie Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely magical!!! From the architecture, service and amenities. I felt like a Queen here. I will definitely stay here again. Thank yiu
Stayed 2 nights in Jun 2025

10/10 Excellent

Edlyne

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Edlyne

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had a beautiful stay, totally recommend anyone coming to Cusco Peru to book the Novotel Hotel. The location was great walkable to a lot of places. Staff was awesome.
Stayed 4 nights in Jun 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, nice location. Building quite old.
Stayed 3 nights in Jun 2025

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very close to areas of interest...well appointed rooms
Stayed 3 nights in May 2025

10/10 Excellent

Peter, Seattle

Traveled with group
Liked: Amenities
Fantastic staff. Beautiful lobby and courtyard. Amazing location! Comfortable rooms. Great breakfast. Easy and safe baggage storage. Highly recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

christina

Stayed 3 nights in May 2025

8/10 Good

Humberto Cruz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location to visit Cusco. I definitely recommend this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Central; Comfy beds; Great staff
Stayed 4 nights in May 2025